Michael Lewis

19:11 30 Jun 20

Great mattress shopping experience! The sales manager, Steve Stonick showed us multiple mattress options - brands, types, price options. No pressure, no hurry, Steve pointed out the differences and answered all of our questions. We tried several and chose the best fit for us. Fast, friendly service, and good prices- we highly recommend the SleepZone Mattress Centers for your mattress needs.

Terry Williams

22:00 29 Jun 20

My wife and I purchased a queen size silver chill mattress today. Steve Stonick assisted us in finding the best mattress based on our individual desires. We had absolutely no plans to make the purchase today and Steve was fine with assisting us regardless of our stated plans. He answered every single question we had and steered us to be certain of what we were looking for in a mattress. Once we found that ‘perfect fit’ we were ready to make the commitment for our home. Steve took us through each step in a highly professional but also as a friend who’s desire is that we are totally happy with our decision regardless of when or where we purchase a mattress. Thank you, Steve for your kindness and patience.Terry and Cindi Williams

F. Bouc

17:28 28 Jun 20

Chris Wiley helped us pick a mattress. He was very professional, focused, personable, knowledgeable, helpful, friendly, kind, and made our shopping experience a confident joy. We were in and out within an hour. Excellent company, excellent people. Quality products at a fair price. Highly recommended. Fred Boucher

Lyssa Costner

20:58 10 Jun 20

Melody enjoyed the wonderful service when looking for a mattress today at the Johnson city location. The owner Mark provided excellent service and assisted her to find the softest and best mattress for me to sleep on. He was able to provide a fast turn around on the mattress and is having it delivered for free the next day! We appreciate all of the excellent customer service received today! If you need a mattress Sleep Zone is the place to go!

Susan Fox

20:41 05 Jun 20

Mark was incredible. I told him what I was looking for and the very first mattress he showed me was PERFECT! Friendly, and professional. Clean and organized showroom. I would highly recommend The SleepZone Mattress Center if you are looking for a new mattress.

David Garland

05:56 28 May 20

We purchased a wonderful hybrid mattress from Chris Wiley. He took so much time with us, answered all of our questions, and patiently allowed us to try each mattress. He was kind, very knowledgeable, and professional, and I would highly recommend him.Great store!!!!

Pam Harris

14:48 20 May 20

We have purchased all our mattress from The Sleep Zone over the last 20 years. From the kids twin sizes up to our King! 6 total! Last week our son went up to a queen and there was no question where we were purchasing it from! They are the best around and the only place you want to shop for a mattress! Excellent customer service!

Chris Ross

22:02 13 Mar 20

Chris and Mark got us exactly what we needed for a great price. It's a nice family owned business! I would recommend the SleepZone for whoever needs a better bed! Thanks guys!

Chloe Gould

01:22 02 Mar 20

Sleepzone is the best place in Johnson City to buy a new mattress! We were greeted and aided by Chris, who sold us the best memory foam mattress we have ever slept on. He was incredibly polite and informative, and offered us deals that absolutely couldn't be beat. We are very happy with our purchase. After leaving to go look at other locations, we came back in a day because of the service and quality of Chris and this business. Thank you so much! -Chloe Gould, Johnson City, TN

Maggie White

21:36 07 Feb 20

Our experience was absolutely "love-ly!" The gentleman who waited on us, Chris Wiley, was very helpful and quite gracious as we went through the lying-down-testing process. From our comments, he explained all types, brands, and costs, recognized our need for a firmer mattress, noted it was I who was more tentative, gave us time to evaluate, and helped it all aspects of the sale. Their business approach to the sale of mattresses, guarantees, and, record keeping speak volumes for their genuine concern for customer satisfaction. I appreciated the explanation of process if I had any difficulty. The trendy word "transparency" applies to this company. I also appreciated the free book that celebrates God displayed in the entrance way. An amazingly wonderful business model.

Kim F

01:23 04 Feb 20

We purchased a wonderful hybrid mattress from Chris Wiley. He took so much time with us, answered all of our questions, and patiently allowed us to try each mattress. He was kind, very knowledgeable, and professional, and I would highly recommend him.And the delivery guys were top notch! Friendly, efficient and strong! Great store!

McAllister Family

16:39 02 Feb 20

After shopping at 3 other local stores, we arrived at The Sleep Zone, and wished we would have gone there first! Large selection of mattresses and bases, and helpful staff. Chris Wiley was knowledgeable and helpful. He provided us the no pressure sales help we were looking for. He wanted to make sure we had the best mattress for us and our budget. We ended up purchasing a mattress setup that would have cost 3x more at one of the other stores we looked at. The Sleep Zone came recommended to us by 2 different people, and we can't recommend it enough either!

Michael Brown

03:17 21 Jan 20

This is a great place to shop for a mattress. Steve was great. He answered my many questions. No pressure. Let me take all the time I needed to make my decision. This is my second purchase from the Johnson City Sleep Zone. I would most definitely recommend the Johnson City Sleep Zone for your next mattress purchase.

Kevin Brooks

19:53 20 Jan 20

I appreciate Chris Wiley's commitment to customer service excellence. He allowed me to take my time to try out several mattresses, as well as, ask multiple questions to aid me with my research on different mattresses. This help me make the best informed choice to best fit me. He and the owner portrayed exceptional customer service and were paramount in my choice to purchase from The Sleep Zone. God bless Proverbs 27:17

Shannon Musick

22:21 19 Jan 20

After searching big box stores for several days, we finally stopped in at The SleepZone and in a matter of minutes we found exactly what we were looking for. They had the brand we wanted and offered more styles. Other stores did not even mention other styles of our chosen brand. Steve was very knowledgeable of the product and could answer any questions we had while comparing the different styles. We would recommend SleepZone to anyone. The price is in line with other stores and the service is top notch. We are looking forward to many long nights of restful sleep.

Lewis Thornberry

02:58 09 Jan 20

This is a great store to shop for a mattress. Steve made the process very easy and we are very happy with our purchase. I highly recommend The Sleep Zone!!!!!! And they even gave us a Veteran discount. Good folks to work with!

cecilia mcintosh

22:10 04 Jan 20

I recently was at the Johnson City store and was helped by Steve. I had several issues to discuss and he was great at explaining options and features. I looked at a few and was able to select one that will work well for me. I was dreading shopping for a new bed, but this was a great experience!

Jim Kelly

14:05 20 Dec 19

I agree with other reviews that Chris Wiley is a very professional, friendly, and helpful sales representative. He made my purchase transaction a very pleasant one and I will definitely return for any future bedding needs. This is my second purchase from the Johnson City SleepZone.

Tammy Jaynes

15:36 15 Dec 19

I took my Mom and Dad mattress shopping and we ended up at The Sleep Zone. Chris was absolutely wonderful working with them and taking the time to explain and demonstrate everything. They are sleeping so much better! Much needed! Thank you so much Chris!

Rob Adams

00:41 26 Nov 19

Chris was the salesman who helped us and he was phenomenal. The delivery was excellent as well. The team shared insights and did everything for me. Would recommend this place to anyone looking for a bed. Rob Adams

Crystal Nelson

22:01 21 Nov 19

We went into the store just to check out options a few weeks ago. We were not sure if we were actually buying or not. The salesperson, Chris, was wonderful!! He did not pressure us and was patient, even knowing that we were window shopping. Due to this, and him calling to thank us for coming in, we decided to purchase from them. He treated us the same as before even with us trying out the same options of mattresses and bases as before. On top of this, they gave us a discount for my husband’s military service. The owner even came out and chatted with us and to thank him for his serving in the military. We are waiting for delivery as we just purchased today but expect the same great service. Would highly recommend supporting this local business.

Ashley Hester

18:23 08 Nov 19

My husband has been purchasing from here for years. They always have the best customer service and the owner is a really nice guy! He was great with our child on our last visit. Thank you for your wonderful service over the years Mark!

Bob H

17:08 03 Nov 19

My wife and I recently purchased a new mattress from the Sleep Zone. We are very happy with the mattress and the support we have received from Chris, as we needed to swap out the boxes for a lower profile. Chris was very helpful when we selected a mattress and also in arranging a swap of the boxes. The delivery guys were also great. We are very please with the entire experience.Bob H

A Google User

13:53 22 Oct 19

Wonderful store to shop at. Steve greeted me and I explained what my sleeping habits are. He narrowed down which mattress would be best for me. After looking at several brands and types I picked out a Sealy Hybrid. I received the mattress set yesterday and the delivery team were professional and explained how to use the adjustable frame controls. In all I would highly recommend The SleepZone store in Johnson City if you are looking to purchase a new mattress set.

Sherrie Greenwell

14:49 21 Oct 19

Wonderful, easy experience! Took my mom here looking for a mattress to help her back pain in hopes she could sleep better. Chris & Mark were both wonderful. Made the process so easy and was very patient and kind to my mom. Delivery went very smooth. Highly recommend!

Jeffery Yates

04:19 14 Oct 19

Great store to shop at. Has wonderful salesmen. They can give you the best knowledge with what best could suite you. If anybody need to look to buy a mattress you need to give SleepZone be the first to go.

Ann Pate

17:09 22 Sep 19

We were greeted by the salesman who proceeded to show us the different mattresses that were available.. He was very informative and was not pushy. We decided to think about it for a few days. When we returned, the owner Mike welcomed us and assisted us in making our purchase. We were very pleased with his help in choosing the right mattress to suit our needs. I highly recommend the Sleep Zone of Johnson City.

Gary Jensen

23:26 19 Sep 19

Would recommend The Sleep Zone to anyone shopping for a competively priced mattress. Steve was great to work with. Totally knowledgeable & helpful. Absolutely no pressure to buy something we didn't need or want. Steve asked us what we wanted and that's what we got !! Also the delivery guys are great! Two thumbs up!!

Michael Saint George

18:57 05 Sep 19

Did not expect to buy a mattress on this trip, but the owner Mark was very accommodating and informative. I was offered a good deal so I decided to pull the trigger. Good place to buy. Don’t hesitate to come on down and “get you a mattress”!

Madison Sara

15:38 23 Aug 19

I thoroughly enjoyed my experience at SleepZone. I was helped by Chris, who was so nice and helpful. He found exactly what I was looking for and he didn't try to upsell at all. I got a really great deal for exactly what I was looking for! They offer free delivery, set up, and haul away, and he got me the soonest delivery time possible. The employees and owner were very pleasant and friendly. I can't wait to sleep on my new mattress!

Christian Hammaren

13:55 21 Aug 19

Upon entering the store we received a quick and friendly greeting by Steve, the Sales Manager, who was a great help in assisting us in narrowing our mattress search. He easily explained the differences between each style and their associated prices, giving us ample opportunity to try, and retry, each style. Although it was later in the evening on Saturday, Steve was able to arrange delivery by Monday afternoon. Delivery was equally as easy as the purchase. Overall, a delightful mattress buying experince.

Jean Seeber

20:14 14 Aug 19

We are new to the area and my husband found this location after searching reviews. We were pleasantly greeted and after telling the salesman, Chris, what we needed, he gave 3 acceptable options. No sales pressure or trying to sell up from what we wanted. We met the owner and shared our “home state” stories. The transaction was quick and easy and we look forward to our delivery. We would definitely shop there again.

Robin Baines

12:28 12 Aug 19

Love, Love, Love, this place! I took my mom Susan Riddle to look for a new mattress. They ask a couple of questions to see what we wanted. Chris took us our options and explained the various models available for our price range and expectations. I was so impressed that they did not try to pressure us into something more expensive. Chris Wiley was awesome! He was helpful and there was no pressure. Fantastic experience and would highly recommend Chris and the The SleepZone!

Sandra Bundy

18:45 06 Aug 19

Mark and his staff were so informative and helpful in our purchase of an adjustable bed and mattress. We had many questions and Mark was patient and had all the answers we needed. He also provided information regarding linens etc. Delivery was on time and very professionally done. Could not be happier with the results. The Bundys highly recommend Sleep Zone.

Dennis Quinlan

13:21 05 Aug 19

Mark and his staff were great to work with and very knowledgeable of all the products. The mattress we purchased is excellent and can't beat the price. Right on down to the delivery was a great experience.

Josh Daniels

14:00 27 Jul 19

We had such an awesome experience dealing with Chris yesterday when purchasing our new mattress. We had tried Furniture Row, but I would suggest not looking into those guys over there. Shop with a locally owned business such as these guys and you will get better prices, and better customer service. Highly Recommend! Ask for Chris--- He will treat you right.

Charles Edwards

11:56 18 Jul 19

Picked up a new bed from this place and everything turned out better than expected. Steve needed only a small amount of information to narrow down their large selection of beds to a few that meet our needs and budget. Didn't think a lot of these reviews were real at first, but I was definitely proved wrong after doing business with Steve. What a great company.

Fireworm

23:34 06 Jul 19

My wife and I went into SleepZone to buy a new bed and were greeted by Steve, a sleep consultant. After a couple of questions Steve was pointing us in the direction of a mattress that was practical for our sleep needs (I have back problems) and also affordable. One excellent quality Steve possessed is after showing us our best options he left my wife and I alone to discuss our thoughts privately and to take our time in making our decision. We typically dread dealing with salesmen, but Steve was very personable, knew the products exceedingly well, and believe it or not he gave us advice that was good for my wallet and not the business! He said that we could place the mattress on plywood and didn't need to buy a box-spring (because we have a solid wood bed frame that is already elevated). This shows character because many times companies want to sell you the most expensive stuff whether you need it or not. We both felt like the experience was easy and positive. Regarding the delivery; we were explained that the warehouse would call when the mattress came in from the factory, and everything went exactly as we were told in the store. The gentleman from warehouse phoned and set up the delivery date and a 4 hour window for delivery. The morning of delivery and they deliverymen showed up within the first hour of the delivery window, were efficient in the physical delivery of the mattress, and they were very courteous. From purchase to delivery this was an overall great experience.

Mark Matteau

13:25 02 Jul 19

We are so thankful to all of our customers who have posted reviews about the great experience they have had at The SleepZone Mattress Centers. For over 25 years we have been committed to providing the absolute best advice, products, and service when it comes to buying a new mattress set for your home, and we promise to continue to treat every customer with the same level of commitment. Mark MatteauPresident/OwnerThe SleepZone Mattress Centers

Stephanie Lawson

22:06 30 Jun 19

My husband and I just moved to the area and wanted another Tempurpedic mattress set. We went to SleepZone on a Sunday and Chris was very friendly and very helpful. He explained the features of the different models and of course we tried them out! There was no sales pressure, just information for us to make an intelligent decision. Chris was able to set up the free delivery for Monday, the next day! We would recommend SleepZone in Johnson City to buy your next mattress. We will definitely be sending our family their way. Thanks so much!

Steven Hager

05:26 21 Jun 19

The wife and I were looking for a good memory foam mattress that didn't retain heat. We stopped by to look around and ended up getting a great deal. The sales team doesn't pressure you but is nearby to answer any questions. They carry a good range of brands/types, much more than I thought would fit in such a small place. Prices are fair and they offer free delivery. Worth checking out.

Steven Hager

05:26 21 Jun 19

The wife and I were looking for a good memory foam mattress that didn't retain heat. We stopped by to look around and ended up getting a great deal. The sales team doesn't pressure you but is nearby to answer any questions. They carry a good range of brands/types, much more than I thought would fit in such a small place. Prices are fair and they offer free delivery. Worth checking out.

Janet Gammon

22:41 03 Jun 19

I met a very nice extremely helpful young man who was kind, understanding helped me with my mattress purchase. When I walked in I felt a peace and serenity that's not in most mattress places. Todd helped me to narrow it down to two and it didn't seem so overwhelming after that.I am so glad I chose mattress zone. In my humble opinion they're the best. Thank you Todd for taking care of me today.

Todd Oliver

07:37 27 May 19

After shopping around all the mattress stores in the area, we received a slightly lower price from a competitor, however because Chris from SleepZone treated us with respect and answered all our questions in a professional manner, we decided to call Chris back and he was able to match their price. Chris is extremely knowledgeable and is able to explain the different technologies in a way that is easy to understand. We highly recommend SleepZone!

Becky Fleenor

17:58 21 May 19

After shopping several places, we had the best experience at The Sleep Zone! Nice clean showroom and great choices. They were very patient with us and not pushy at all.The delivery went great also!

John Nelson

20:30 19 May 19

After visiting a competitor who stated they would beat SleepZone's price I was prepared to buy their mattress. But I decided to visit SleepZone before I committed. Boy am I glad I did. The mattress at SleepZone was not only more comfortable but was a well known brand with a10 year warranty. And because I was a prior customer they gave me a substantial discount. And a free bamboo pillow. Ended up with a higher quality mattress for a better price. Thanks to salesman Chris who was extremely helpful and answered all my questions.

Tammy Purdy

17:58 19 May 19

The Sleep Zone Mattress Center in Johnson City is thee place to buy a mattress set. I searched for the perfect mattress for weeks, and found just what I was looking for at The Sleep Zone. Chris (the salesman) will take his time helping you find what you need with no purchase pressure. You leave there with a delivery date and happy terms. The Warranty is excellent, and the delivery men are prompt and friendly. One gentleman even took time to pet my dog! I recommend The Sleep Zone! Tammy Purdy.

Lisa Urban

12:02 16 May 19

We went to SleepZone to buy a mattress for our guest bedroom. Chris was extremely helpful and took his time with us. He listened to what we wanted and showed us several different options and we found exactly what we wanted in our budget. SleepZone is a wonderful local store with a great selection for any budget. We will definitely return when it's time to buy another mattress and highly recommend.

Dawson Earp

15:28 06 May 19

We worked with Chris and had a great experience-he was incredibly patient and helpful, even with a toddler “helping” us. He helped us find the perfect mattress and we extremely pleased! We would absolutely recommend to anyone.-Lauren Earp

Shelley Sams

21:31 05 May 19

We had a really good experience at this store today and interacted with the salesman Chris Wiley. He was very helpful and extremely knowledgeable and helped my fiancé and I select our perfect mattress at a great price. I would definitely recommend this store.

Trevor Eggers

00:10 14 Apr 19

Mark and his team were wonderful to work with and it was always a pleasure to walk in their store. They have great products and Mark is very knowledgeable. I would recommend anyone that is buying a mattress to go see Mark. They are very established and one of the best in town!

Connie Reed

19:29 21 Mar 19

Found a mattress and out the door in 20 minutes. The owner listened to type and price point for my guest bedroom and took me right to that section to shop. Extremely helpful and knowledgeable about products. I have bought mattresses from her for over 15 years.

Jerry Hale

02:20 18 Mar 19

My wife and I shopped around for a couple of weeks for the right bed. They took the time to work with us as we tested every bed till we could find the perfect bed. No pushy sales staff here. Timely delivery on the day we asked.Had our bed a week now, best sleep in months. I will recomend sleep zone from now on.

Karter Richmond

21:32 03 Mar 19

We had a great experience shopping here. They were very knowledgeable in the products we were looking at. They offered suggestions to better fit our need. We also found that their prices were better than the other places we had already shopped. We never felt pressured to make a purchase. I will definitely buy from them again.

Regina Bittenbender

10:17 28 Feb 19

Best place to buy a bed. Great selection to choose from and definitely the best prices in town. The owner himself helped me and he was wonderful. It was actually delivered the next day! I would highly recommend The Sleep Zone to anyone looking for a good night's rest at a reasonable price.

Carol Brodeur

14:42 22 Feb 19

I have bought several beds from owner Mark and always had the best service and the beds were always comfortable. I love that this store stands behind the promise, "if your not satisfied" to let them know and they'll correct it. I just bought a new frame on 2/20/2019 and was treated with the same respect and if I was buying a new bed. I'm grateful we have such an honest and caring company in Johnson City, and they will always have our business.

Joey Gabagool

20:42 20 Feb 19

It was time to replace our Bragada Memory foam mattress after 10 years & I found they were no longer in business. We researched many manufacturers & visited many stores to no avail. Dropped into Sleep Zone and was instantly greeted by Chris Wiley at the Bristol Hwy, Johnson City, TN store. No pressure sales, we talked & he showed us mattresses that would fit our needs (and not just the most expensive). He was very knowledgeable about the products on hand and he sincerely wanted to make sure we got the mattress that fit our needs. We left & kept seeing other places. After a grueling amount of search we decided to return to where we felt COMFORTABLE...Sleep Zone! The prices were EXCELLENT, the service is TOP NOTCH & the delivery was ON TIME with no issues. I can honestly say that not only will I be returning for the replacements of our guest room, but will also be referring friends. Don't waste your time...start here!

Steve Cooper

19:14 19 Feb 19

My wife and I were looking for mattress for our camper. Chris our salesperson was very helpful. We found the perfect mattress at very good price. They delivered it the next day free and also took the old away. A very pleasant experience and wolud highly recommend them.

Charles White

00:02 05 Feb 19

We were looking all over to find quality bedding, but just couldn't find a place until we came to SleepZone in Johnson City. Our salesman, Chris Wiley, was very nice and helpful. He wasn't pushy and did everything he could to make us feel comfortable.

Amy Weems

20:39 02 Feb 19

We recently purchased a mattress from the Sleep Zone. Chris, our sales rep, was very helpful and knowledgeable. The Sleep Zone has great quality bedding at competitive prices. We encourage you to check them out! The Weems

Taylor Hicks

00:31 17 Jan 19

This afternoon I went into the SleepZone mattress store looking to purchase a new mattress. I was a little overwhelmed looking at all the choices available. However, was promptly greeted by the store manager, Erik Biorck, with a with a warm and welcoming smile. He took the time to explain and demonstrate the differences between the mattresses and ask a lot of questions about my sleep patterns. After a few minutes, he steered me to a couple models that he felt would be best suited for my needs. With his help, I was able to select the PERFECT mattress! I also discovered that he is a Navy veteran who truly loved serving our country during his time as a sailor. Needless to say, if you are looking for a mattress Erik is the person you need to see at SleepZone Mattress Centers in Johnson City!!!

ashley ratliff

01:51 13 Jan 19

My grandma and I were greeted by Erik Biorck as we walked through the door. He was very knowledgeable and helpful by asking my grandma her price range, what she was looking for as far as comfort and support and letting her try out different mattresses. It was a very friendly helpful experience.My grandparents have purchased several mattresses from The Sleep Zone, and will continue to shop with them in the future. Thanks for helping my grandma find a comfortable mattress to suit her needs.

Lucy Troyer

02:46 12 Jan 19

I went to Sleep Zone with my sister, Glenna, to help her pick out a new mattress. Mark was very friendly and cordial. He helped us choose the right mattress for my sister. He was very knowledgeable about mattresses—especially the kind my sister chose. He was very honest about the price, & made us feel very comfortable and right at home. If you are looking for the right mattress, then Mark is the kind of expert you need to consult. We are VERY satisfied!

Glenna Harlow

07:38 11 Jan 19

My first experience shopping at Sleep Zone in Johnson City was a surprisingly pleasant one..Mark, the owner, was very friendly and informative.. He had all the answers to my questions and never did I feel pressured to buy..He has a folksy honest way about him but I always felt like I was speaking with a knowledgeable professional . I would certainly recommend the Sleep Zone to anyone who is interested in buying a new mattress and is not sure exactly what they need .I left feeling like making sure I got the mattress I needed was their priority as a matter of pride in having a satisfied customer.

Ginger Morgan

19:37 01 Dec 18

12/01/18Today I went into the Sleep Zone store with questions about my warranty. Erik Biorck was so helpful. He listened to our concerns and explained our options with our warranty. He even showed us several different beds that may be better support for our bodies. He took his time with us but again was never pushy. We decided that we would be happier with a new style of bed. So happy we have a local small business that really makes me feel like we are important to them and are there for us if we have problems. Sleep Zone really will take care of you after your purchase should you have any issues. They have my lifelong business. Thanks Erik. - Ginger M.2016I went into The Sleep Zone several times over the course of about a year. I was never pressured to buy and always helped when asked, but never 'stalked' like you get at some other mattress stores. I absolutely love my new mattress and sleep great. Delivery, financing etc. was very easy. I will continue to be a long time customer.

Beth Williams

01:50 29 Nov 18

My family and I went into the SleepZone tonight to look for a new big boy bed for our son. This store has a wonderful selection of mattress. Erik, the store manger, was so patience with us as he tried out the beds several times. He was very attentive and answered all our questions. The customer service was great! We will definitely be coming back here in the future.Beth Glennon

Taylor Collins

02:18 26 Nov 18

We purchased a mattress tonight at the Sleep Zone in Johnson City. We walked in and were instantly greeted with a warm approach from Chris Wiley. He encouraged us to try several different beds and adjusted the beds up and down just like we might at home. He also made sure we had a pillow to try and make it as close to home as possible. He was definitely one of the best customer service representatives we have ever dealt with. He was not pushy and wanted to make sure we were happy and got exactly what we wanted! If your in the market make sure you go to sleep zone and request Chris Wiley you will not be disappointed! We can’t wait to get out mattress! Thank you Chris!- Terry And Taylor

Bill Utsman

22:34 24 Nov 18

Our experience at The Sleep Zone was unlike that in other places of business. Erik impressed us as being a genuinely nice person who isa true professional.He did not high pressure, but explained in detail the construction of different types of mattresses. He was very patientworking within our budget and letting us lie down on several mattresses.It was a very pleasant experience for us. Bill and Louise Utsman

Lee Wilson

14:58 20 Nov 18

We have shopped other mattress stores but always come back to SleepZone. They seem to always have what we are looking for and can suit any budget. We are never pressured and are treated very well during and after the purchase. Chris Wiley in the Johnson City store helped us and is knowledgeable of the products he sells. We always enjoy shopping there!Lee Wilson

Jason Patton

02:06 12 Nov 18

We purchased a mattress from sleep zone a few years back. Our previous experience with SleepZone was so great that we decided to return our most recent purchase. Chris was our sales person this time and we found him to be very friendly , Knowledgeable and professional. We found SleepZone pricing to be very competitive with other mattress dealers in the area. We strongly recommend them to anyone in need of a mattress at a great price.

Lisa Jones

21:51 07 Nov 18

I would like to thank Erik Biorck @ Johnson city , Tennessee for the best mattress buying experience I have ever had today. My mother and I were in need of a mattress today, so I just made my request to him and he made it happen. He was extremely knowledgeable and helpful and we have a wonderful mattress at my parents home today. He wasn't at all like a "salesman" but just like an old friend helping us make the right choice in a mattress and pointing out the different characteristics in each one we inquired about. Again I will direct anyone I know , friends family and strangers to him if they are needing a good quality mattress and an excellent person to help them find what they need.

Hannah Perry

23:09 29 Oct 18

Chris Wiley at Sleep Zone was such a life saver! We came in not necessarily knowing exactly what we were looking for and he got us squared away so quickly. He listened to all of our questions and concerns and helped point us in the right direction! So friendly and kind. We would go back here any time we are in need of quality service!

charles tallman

22:30 17 Oct 18

Today, Oct. 17,2018 my husband, Charles and I purchased a mattress at Sleep Zone in Johnson City. I have to say the quality and comfort is second to none. Eric was very well versed on every product in their showroom. We told him the amt. we were prepared to pay , and he worked with us to stay within our budget. He gave us his undivided attention and showed us what he had to offer within our budget. We shopped several stores and found the very thing we had hoped to find at Sleep Zone. Eric is also a veteran , as is my husband and son. As expected, we actually bonded with Eric because of his knowledge in his present day field and the brotherhood among our veterans. We left the store feeling we were part of a win...….win situation! We got our mattress at an affordable price and rang up a sale for a wonderful, fellow veteran. Thank you Eric for your service to our country and your courtesy you have shown to a fellow veteran. God bless!!

Hannah Perry

07:00 30 Sep 18

Chris Wiley at Sleep Zone was such a life saver! We came in not necessarily knowing exactly what we were looking for and he got us squared away so quickly. He listened to all of our questions and concerns and helped point us in the right direction! So friendly and kind. We would go back here any time we are in need of quality service!

Matt Overby

22:00 28 Sep 18

Sandra Lewis

18:50 19 Sep 18

I have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and proceeded to assure me that my mattress would work and then demonstrated the benefits of having an adjustable frame, which were quite amazing. I chose to purchase the frame and Erik was very helpful in working around my schedule for delivery. I would highly recommend The Sleep Zone and also Erik. He is very knowledgeable and was a huge help in my decision making process.

jms1

22:00 16 Sep 18

SleepZone was recommended to us by another mattress company when they could not deliver to our home. We pulled into the parking lot and were greeted by a gentleman holding balloons! What a way to greet customers. But, they were for …MoreSleepZone was recommended to us by another mattress company when they could not deliver to our home. We pulled into the parking lot and were greeted by a gentleman holding balloons! What a way to greet customers. But, they were for advertising. Oh well. Our sales consultant was Erik Biorck. He made purchasing a mattress very easy. He is very knowledgeable about his products, takes time with customers, no pressure to buy and is pleasant. Mr. Biorck also took the time to explain purchase plans, financing, return policy and delivery. We would highly recommend Erick and SleepZone for your mattress purchases. We also purchased two twin bed sets. The great service did not stop with the showroom. Delivery was fast and on time. I wish I had gotten the name of our delivery people because they were great. They had the bed set up in no time. They also explained the features of our Tempur-Pedic bed. Great store, great service, great people!!

Meghan

22:00 09 Sep 18

SleepZone Mattress is the best place in the Tri-Cities to purchase a mattress! I have bought several mattresses throughout the years from them and have been pleased. Erik Biorck, the salesperson, helped me very much in picking out the type …MoreSleepZone Mattress is the best place in the Tri-Cities to purchase a mattress! I have bought several mattresses throughout the years from them and have been pleased. Erik Biorck, the salesperson, helped me very much in picking out the type of mattress I was looking for and in my price range. He was very knowledgeable about the products. I would recommend MattressZone to all my family and friends.

Debbie Pencarinha

22:00 02 Sep 18

Our experience with The SleepZone could not have been better. We worked with Mark, the very knowledgeable owner, who listened to what we wanted and helped us arrive at our best option. We purchased our first Tempur-Pedic mattress and have …MoreOur experience with The SleepZone could not have been better. We worked with Mark, the very knowledgeable owner, who listened to what we wanted and helped us arrive at our best option. We purchased our first Tempur-Pedic mattress and have been extremely happy with it since its arrival two weeks ago. We were in the store less than an hour and it was delivered as discussed about a week later. The delivery men were pleasant and knowledgeable and they hauled off our old mattress at no extra charge. Excellent product and customer service!

Joshua Buckles

23:25 01 Sep 18

We loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for ourselves. Erik made the check out process easy for us and scheduled a quick delivery for us. Both guys were extremely friendly and didn't have the scripted salesman pitch that some other stores have. It makes it even better that this is a local store along with the friendliness.

Joshua Buckles

22:00 31 Aug 18

We loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for …MoreWe loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for ourselves. Erik made the check out process easy for us and scheduled a quick delivery for us. Both guys were extremely friendly and didn't have the scripted salesman pitch that some other stores have. It makes it even better that this is a local store along with the friendliness.

Sandra Lewis

22:00 31 Aug 18

I have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and …MoreI have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and proceeded to assure me that my mattress would work and then demonstrated the benefits of having an adjustable frame, which were quite amazing. I chose to purchase the frame and Erik was very helpful in working around my schedule for delivery. I would highly recommend The Sleep Zone and also Erik. He is very knowledgeable and was a huge help in my decision making process.

Robert Bailey

22:00 31 Aug 18

We just purchased a TempurPedic Mattress at Sleepzone and Chris there spent a good deal of time assisting us. He was very knowledgeable and was very helpful answering our questions and making suggestions. We have purchased from SleepZone …MoreWe just purchased a TempurPedic Mattress at Sleepzone and Chris there spent a good deal of time assisting us. He was very knowledgeable and was very helpful answering our questions and making suggestions. We have purchased from SleepZone in the past and it has always been a good experience which is why we returned today. They have already called and arranged our free delivery and will pickup and dispose of our old mattress. I would highly recommend them if you are in need of a mattress.

rebecca barnett

22:00 31 Aug 18

My name is Rebecca Barnett. I came in to purchase a mattress and Chris Wiley waited on me. He was a great salesperson. He was very friendly and knowledgeable.

Mary McIntyre

22:00 31 Aug 18

Purchased a Tempurpedic with an adjustable base. Erik was very helpful and knowledgeable. Hope it lives up to the price.

William Wagner

22:00 31 Aug 18

I"ll begin by stating that we have been through a number of different furniture and mattress businesses in the tri cities area over many years. Some experiences were bad, some were okay, and others were great. On this occasion today, …MoreI"ll begin by stating that we have been through a number of different furniture and mattress businesses in the tri cities area over many years. Some experiences were bad, some were okay, and others were great. On this occasion today, though, the experience was excellent!We have been in the market for a new mattress for quite a while and never could really find any potential purchases that quite suited our desires. Luckily a friend referred us to Sleep Zone Mattress Centers on the Bristol Highway recently and we decided to drop by and give them a shot. So we did. I"ll begin by saying that the service right through the door is very welcoming and warm. We were greeted during our visit by Erik Biorck who was very friendly and very much approachable. He was incredibly knowledgeable about the products that were on display in his business and really opened our eyes to what goes in to the make of a great quality mattress. He was not just there to try and sell us something, but rather go the extra extra mile to have us try different mattresses, learn about our likes and dislikes, and find a mattress that is perfect for us. Thats just what he did. We are beyond appreciative and grateful. If you are in the market for a new Mattress and are coming up short handed at this place and that, We highly recommend Sleep Zone. We now have the most comfortable bed we have ever had and plan to continue relying on Sleep Zone for any of our future purchases.

Waffles

22:00 31 Aug 18

I went to sleep zone today in hopes of finding a mattress I was promptly greeted by Erick at the door he was very nice and energetic he was very knowledgeable about the mattresses as he helped narrow down which ones I should try after some …MoreI went to sleep zone today in hopes of finding a mattress I was promptly greeted by Erick at the door he was very nice and energetic he was very knowledgeable about the mattresses as he helped narrow down which ones I should try after some trial and error with his expertise I was happily joined with my new favorite Tempur-pedic mattress. I would greatly recommend sleep zone to everyone looking for a great night sleep.

kathy hardin

22:00 31 Aug 18

Erik was very professional and knowledgeable regarding the mattresses purchased. I would rate this experience 5 star.

ROBERT WRIGHT

22:00 31 Aug 18

my experience was great. they were fast and very helpful

Steve Tipton

22:00 31 Aug 18

My salesperson was Erik Biorck which also the store manager. He was very helpful for my girlfriend and I picking the right Tempur Pedic mattress and base configuration. He carefully measured me to make sure I was picking out the right …MoreMy salesperson was Erik Biorck which also the store manager. He was very helpful for my girlfriend and I picking the right Tempur Pedic mattress and base configuration. He carefully measured me to make sure I was picking out the right firmness level. The base we chose was the Ergo adjustable which thanks to him also. The price for the quality of the bed was amazing. I couldn't be happier with my purchase. I would highly recommend Erik to anyone looking for a high quality mattress.

David Cumbow

22:00 31 Aug 18

Chris Wiley was the sales Rep who assisted my wife and I in our purchase of a new Thomasville Air Bed .We were unsure which mattress we should buy, Chris was very helpful in our making the right decision. We recommend any one in the market for a new mattress to go see Chris at Sleep Zone in Johnson City.

Adrian Vergnetti

22:00 31 Aug 18

Stopped in just to see if the prices were competitive with all the other stores we had visited. What we found was on a better product at a much better price. Erik Biorck was so knowledgeable and helpful. He even beat the price offered on …MoreStopped in just to see if the prices were competitive with all the other stores we had visited. What we found was on a better product at a much better price. Erik Biorck was so knowledgeable and helpful. He even beat the price offered on Home shopping network. He is a veteran and a Purple Heart receiptant. It was a pleasure to deal with a store that stands behind its product also. Our mattress has a 10 Warrentee. We could not have asked for more. Thank you slee zone, Johnson city, Tennessee

Henry Amisah

17:42 28 Aug 18

This is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. The prices were better than competitors and I went there the next day to see for myself. I met Mark the owner who showed a nice one called a Heath(Mine was a Queen sized with a high profile box). I ended up buying it and get this - I got same day delivery and it was free!Super nice staff and amazing prices!Will buy my next mattress at SleepZone!

Charlie Sagona

22:43 25 Aug 18

Had a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the difference between them. He knew what he was talking about and was helpful without being pushy. He gave us a good deal and we were happy that the purchase included free setup, free delivery, and they take the old bed for free and donate it. Was nice to do business with a local store, especially a store that gives back to the community. The owner of the store was also there and was very friendly. Would definitely shop there again.

Tonya Kennard

02:06 03 Aug 18

My husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the differences between various mattresses. This purchase was an experience. It was not a high-pressure situation. My husband and I were able to lay on the mattresses while Erik not only told us but showed us the difference in the way they performed. He asked us to lay down for several minutes while he manipulated the adjustable platform and proved to us how the mattress, coupled with the platform, decreased the pressure we felt in our backs. It was remarkable! I highly recommend you go see Erik and find out for yourselves what I experienced.

Charlie Sagona

22:00 31 Jul 18

Had a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the …MoreHad a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the difference between them. He knew what he was talking about and was helpful without being pushy. He gave us a good deal and we were happy that the purchase included free setup, free delivery, and they take the old bed for free and donate it. Was nice to do business with a local store, especially a store that gives back to the community. The owner of the store was also there and was very friendly. Would definitely shop there again.

Tonya Kennard

22:00 31 Jul 18

My husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the …MoreMy husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the differences between various mattresses. This purchase was an experience. It was not a high-pressure situation. My husband and I were able to lay on the mattresses while Erik not only told us but showed us the difference in the way they performed. He asked us to lay down for several minutes while he manipulated the adjustable platform and proved to us how the mattress, coupled with the platform, decreased the pressure we felt in our backs. It was remarkable! I highly recommend you go see Erik and find out for yourselves what I experienced.

Henry Amisah

22:00 31 Jul 18

This is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. …MoreThis is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. The prices were better than competitors and I went there the next day to see for myself. I met Mark the owner who showed a nice one called a Heath(Mine was a Queen sized with a high profile box). I ended up buying it and get this - I got same day delivery and it was free!Super nice staff and amazing prices!Will buy my next mattress at SleepZone!

Andrea Carter

22:00 31 Jul 18

The staff members here were patient and helpful as I came to the store several times to look at mattresses. They were able to deliver the mattress at a time that worked with my schedule and the delivery staff was friendly and efficient. Enjoying my new mattress so far!

Tom Hauldren

22:00 31 Jul 18

We decided that we needed a new mattress but didn’t know how to find what we wanted. After a couple of quick questions, Erik, the store manager at Sleep Zone took us to the short process of testing and comparing mattresses in our price range. I think we found one that we will be happy with for a long time.

Holly Charlotte

22:00 31 Jul 18

I was searching for a mattress for my mother, so we went to Sleepzone and were waited on by Eric. He greeted us at the door and asked my mom several questions specific to her needs. He explained to us why the bed my mom currently has is not …MoreI was searching for a mattress for my mother, so we went to Sleepzone and were waited on by Eric. He greeted us at the door and asked my mom several questions specific to her needs. He explained to us why the bed my mom currently has is not phenomenal and showed her some wonderful options. My mom has back issues and he took that into consideration and helped us pick out a great mattress for her. He was very relatable and keen to listen to what my mother had to say. The process was incredibly painless and took way less time than expected. Highly recommend this store to anyone looking for a mattress.

Bill Schroding

22:00 31 Jul 18

I needed a bed and I went by Friday and checked out their beds. Talked with Mark Matteau and got a price. Got up Saturday morning and went to a couple stores (6) to see what they had.. Went back to Sleep Zone and talked with Erik Biorck. We …MoreI needed a bed and I went by Friday and checked out their beds. Talked with Mark Matteau and got a price. Got up Saturday morning and went to a couple stores (6) to see what they had.. Went back to Sleep Zone and talked with Erik Biorck. We came up with a price I was satisfied with and they are delivering my bed Thursday. Best place to get a bed in Johnson City TN..

Jim Liskay

22:00 31 Jul 18

My wife and I had recently moved to TN and the movers had ruined our bed. Not knowing the area we found The Sleep Zone. We called and spoke to Erik Biorck and told him what we needed and he had the bed in stock. We drove down, saw it, …MoreMy wife and I had recently moved to TN and the movers had ruined our bed. Not knowing the area we found The Sleep Zone. We called and spoke to Erik Biorck and told him what we needed and he had the bed in stock. We drove down, saw it, bought it and it was delivered the same day. Needless to say we were so happy to sleep in our own bed again. Thank you Erik and The Sleep Zone.

April Adams

22:00 31 Jul 18

This place was great. I was looking for a mattress for my daughter who happened to be with me and the sales guy Erik Biorck helped her find the best one for her. She was so happy that she wants to bring her kids back when she has them lol.

leroy covert

22:00 31 Jul 18

We like the folks at SleepZone, we compared products, prices, and staff throughout the Johnson city area and found SleepZone to be the best. Mark and Erik were very knowledgeable and real easy the talk to and there was no sales pressure, just good products, people, and great prices.

Lorene Miller

22:00 31 Jul 18

Took my 78-year-old mom mattress shopping and she wanted to shop around, so we did.The Sleep Zone was our first stop. We told Chris Wiley we were shopping around . …MoreTook my 78-year-old mom mattress shopping and she wanted to shop around, so we did.The Sleep Zone was our first stop. We told Chris Wiley we were shopping around . Chris showed mom a few different mattresses and let her use the bed adjustment remote to get comfortable, so she could see which matttess felt good to her. Mom then tells Chris that she wants to shop around. Chris gave us his card and says while shopping around, if you have any questions about what you saw here, you can call me. And off mom and I went . Mom had questions for Chris while we were at another mattress outlet, so we called Chris. He answered our questions and needless to say mom and I headed back to The Sleep Zone and got her mattress from them.Thanks Sleep Zone for all your help.

Jennifer Cross

22:00 31 Jul 18

When my family and I arrived at The SleepZone, we were greeted by Erik Biorck. Erik was friendly, introduced himself and shook all of our hands. Afterwards, Erik asked how he could help us. We told him that we were shopping for 2 mattress …MoreWhen my family and I arrived at The SleepZone, we were greeted by Erik Biorck. Erik was friendly, introduced himself and shook all of our hands. Afterwards, Erik asked how he could help us. We told him that we were shopping for 2 mattress sets for our new apartment.Erik asked us about the mattress preference (as far as firm, medium, etc.) Erik was very knowledgeable and helped both myself and my son choose the perfect mattress comfort level.We purchased a queen and king mattress set from The SleepZone. I could not be more satisfied with the customer service Erik Biorck provided us!! I highly recommend buying from The SleepZone!!

Lori Smith

22:00 31 Jul 18

Great service. Easy transaction.

Raven Honsaker

23:36 11 Jul 18

I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.

Adam Major

22:00 30 Jun 18

Friendly and helpful salesman. Very knowledgeable and patient while I tested out various mattresses. Mattresses here seem to be more reasonably priced than at other mattress stores around town. The only downside to this store is I that it'd be nice if there was a larger selection. Overall, great shopping experience.

Raven Honsaker

22:00 30 Jun 18

I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. …MoreI am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.

Tim Lawson

22:00 30 Jun 18

It’s great to deal locally. I wish more people would treat customers like Erik and Mark. The put us on the best bang for the buck instead of taking us to the most expensive. Will definitely be back again. Thanks

Angie

22:00 30 Jun 18

Upon entering the store I was greeted by Erik. He was polite and professional. He was very knowledgeable and helpful. He made the process simple and easy. I highly recommend SleepZone!

Sarah Ballance

22:00 30 Jun 18

Very kind an great service. We bought the mattress an happen to get same day delivery ! Wonderful service.

Kathleen Pugh

22:00 30 Jun 18

Eric and Mark were both very helpful and gave us a deal, for a mattress for our daughter, that we were very happy with. And being a local business made it an even better experience for us. …MoreEric and Mark were both very helpful and gave us a deal, for a mattress for our daughter, that we were very happy with. And being a local business made it an even better experience for us.We bought our other daughter a mattress 2 years ago from a national chain store and wish we had known about The SleepZone when we made that purchase. Our matress comes with a 10 year warranty and Eric and Mark said to contact them, not the manufacturer, should we need to make a claim. That was another plus in our book.Free delivery and set up because it will be delivered locally....and they didn't even ask if her apartment was on the 1st, 2nd, 3rd, 4th floor! I've been charged extra for deliveries not on the ground level in the past.I would most definitely recommend this business. Great customer service and straight up guys to work with.

Lindsay Nickels

22:00 30 Jun 18

The Sleep Zone Mattress Centers in Johnson City is the place to go! Mark Matteau goes above and beyond to make sure you pick the perfect mattress and you get the best price! Will never buy from another store!

Darryl Riden

22:00 30 Jun 18

Chris was very helpful and did not try to pressure me for the up sell- I got what I wanted and the price was very reasonable- I was in and out of the store within 20 minutes -

Carolyn Mitchell

22:00 30 Jun 18

Arleen Eastep

22:00 30 Jun 18

Blaine Hester

22:00 31 May 18

When I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and …MoreWhen I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and I won't shop anywhere else. I was able to have it delivered the next day without charge. They arrived when they said they would and setup was completed in less than 10 minutes. What's more, all the products that I have bought from them are still in great working order. Would highly recommend.

Donald Lofgren

22:00 31 May 18

My husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the …MoreMy husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the comfort level and the firmness level. He was very knowledgeable and showed several different styles and types of mattresses that I might be interested in and what he felt could meet my need for back comfort.He also moved a mattress onto an adjustable frame to give me the full comfort effect. Eric was very patient and answered several questions we had, and there was never any high pressure sales talk. He was wonderful to work with.

Hailey Clark

22:00 31 May 18

Chris was the associate that helped us and we later met Mark, the owner. Both men were extremely knowledable and super nice. We went there first the went to a few other places to compare prices and their price and deal and personalities are what brought us back. We highly recommend this store!

Jayden Mccurry

22:00 31 May 18

Went to a couple stores and sleep zone was by far the most help. The staff was excellent and was very intelligent and gave good advice on a mattress choice. Helped me choose the best one for my situation and comfort and stay in budget. The …MoreWent to a couple stores and sleep zone was by far the most help. The staff was excellent and was very intelligent and gave good advice on a mattress choice. Helped me choose the best one for my situation and comfort and stay in budget. The owner was very nice and also helped a bunch. I came a couple times before finally deciding on a mattress but the staff never once rushed me. Erik Biorck was very great to work with and help me on my decision. He made sure to help me on the delivery schedule by getting me a time I could be home without leaving from work to get the mattress. Definitely worth going to and checking out their store, ask for Erik and he will help you out! Not only are they friendly and know what they're talking about but they aren't their to pressure you in to a decision so at the end of the day you can feel 100% certain you made the right choice. (JAYDEN MCCURRY)

Hans Senn

22:00 31 May 18

EXCELLENT SERVICE

Belinda Mink

22:00 30 Apr 18

Mike the owner greeted us promptly. Listened to what we wanted. Asked a couple of questions to narrow down price range and comfort level. Showed us our options. Allowed us to lie on them for a bit and make our decision without hard …MoreMike the owner greeted us promptly. Listened to what we wanted. Asked a couple of questions to narrow down price range and comfort level. Showed us our options. Allowed us to lie on them for a bit and make our decision without hard pressure sell tactics. We asked about delivery timeframe. He immediately contacted his delivery truck and within 3 hours mattress was delivered by friendly professional gentlemen. Highly recommend Sleep Zone! Definitely be back for future mattress needs.

Gary Shankle

22:00 30 Apr 18

I went to look at a new bed and when I walked in the owner greeted me and even remembered me from over 10 year ago when I bough my last bed from him. The owner and store manager were very nice and spent a lot of time with me educating me …MoreI went to look at a new bed and when I walked in the owner greeted me and even remembered me from over 10 year ago when I bough my last bed from him. The owner and store manager were very nice and spent a lot of time with me educating me on the different types of beds to make sure I got exactly what I wanted and needed. I bought my last bed there over 10 year ago because of the people and the quality of the service and the bed so I went back this time and I can not say enough good things about the people and the service that I received. I would recommend this store to everyone that likes courteous people and great products with great price. The store manager Erick Biorck was so very helpful and nice that you could not ask for a better person to assist you.

John Hackett

22:00 30 Apr 18

The owner gave me an additional $50 off of the mattress and I was charged no tax and got free delivery the very next day. He was never pushy but listened to my needs. He said the delivery would be made between 12 and 3 and that someone …MoreThe owner gave me an additional $50 off of the mattress and I was charged no tax and got free delivery the very next day. He was never pushy but listened to my needs. He said the delivery would be made between 12 and 3 and that someone would call. That is exactly what happened. We love the mattress.Bridget Hackett...I will return again.

Hal Bohlman

22:00 30 Apr 18

We found the perfect mattress for our needs today. Erik Biorck helped us and he was very professional and friendly. I love shopping at The SleepZone because it's locally owned, they sell excellent products and the prices are competitive.

Big D

22:00 30 Apr 18

My wife and I visited three mattress stores shopping for a mattress for my elderly mother. Our last stop was at SleepZone in Johnson City, TN. We were cordially met by the store manager, Erik Biorck, He inquired of us what we were shopping …MoreMy wife and I visited three mattress stores shopping for a mattress for my elderly mother. Our last stop was at SleepZone in Johnson City, TN. We were cordially met by the store manager, Erik Biorck, He inquired of us what we were shopping for in a mattress (i.e. price range, softness level, medical issues, etc.). His knowledge was quite evident from his 10 years of experience with the company. After posing pertinent questions he showed us a range of product that he thought would meet mother's needs and encouraged us to test them and carefully demonstrated the use of the various remote controls for the adjustable bed supports. Being that the next day was a holiday sales day he encouraged us to make an appointment with him for the following day. That night at 10:00 Erik responded to a text message confirming our requested appointment time. The next day I took mother to the store where Erik graciously spent time with her insuring that she picked the mattress that she felt was the best for her. We could not have asked for more from a salesperson.

Amy Barton

22:00 30 Apr 18

My son,husband & myself had been to several furniture store looking and pricing queen & kings size matress sets for couple of weeks. We came by SleepZone & stopped to see what they had to offer. Erik Biorck greeted us when we walked in the …MoreMy son,husband & myself had been to several furniture store looking and pricing queen & kings size matress sets for couple of weeks. We came by SleepZone & stopped to see what they had to offer. Erik Biorck greeted us when we walked in the door & asked what particular size and comfort level we was looking for. He was very helpful and showed us several ones to try. Turned into from just looking and comparing prices to purchasing a King size bed with a great deal than what other places had. Was very pleased with customer service! I would recommend SleepZone to anyone looking to buy a new matress set. Thanks SleepZone & Erik!

Michael Murr

22:00 30 Apr 18

After shopping at several local furniture stores and mattress stores trying to find the right mattress and price we went to the sleepzone. At this point my expectations were not very high as all of the other places were pushy and kept …MoreAfter shopping at several local furniture stores and mattress stores trying to find the right mattress and price we went to the sleepzone. At this point my expectations were not very high as all of the other places were pushy and kept trying to steer us towards $3000 plus mattresses and fancy bases. We talked with Erik Biorck and he listened to what we wanted and gave us suggestions based on our wants and needs. We purchased a very nice king set and it was delivered the very next day exactly when they told me it would be. They set everything up and made sure we were happy with the install. I cant say enough about what a good salesman Mr. Biorck is and how helpful he was in our purchase. We are very satisfied customers!

Rhonda Goodson

22:00 31 Mar 18

My husband and I had bought a new bedroom suite for our guest bedroom and needed a good mattress - but at an economical price. Mark at SleepZone was SO helpful - once he knew our criteria, the 2nd mattress he took us to was THE ONE!! Our …MoreMy husband and I had bought a new bedroom suite for our guest bedroom and needed a good mattress - but at an economical price. Mark at SleepZone was SO helpful - once he knew our criteria, the 2nd mattress he took us to was THE ONE!! Our guests love it - even our grandchildren. Thanks, SleepZone, for meeting our mattress needs so well!

Larry O'Dell

22:00 31 Mar 18

This is the second time I have purchased a mattress from SleepZone Mattress Center. Their service is the best. Mr. Matteau is quite friendly and knowledgeable. He helped us find the right mattress without any pressure tactics.. We were …MoreThis is the second time I have purchased a mattress from SleepZone Mattress Center. Their service is the best. Mr. Matteau is quite friendly and knowledgeable. He helped us find the right mattress without any pressure tactics.. We were allowed to take our time and find the right one. It was a special order that we were able to get within a week. The delivery people are very friendly and professional. I will buy here again.

Mark Finucane

22:00 31 Mar 18

Tonight my wife and I bought a new mattress from Erik Biorck at Sleep Zone in Johnson City. He was polite and asked us questions to help get us a mattress that would be right for us. He explained things and showed us some great options. …MoreTonight my wife and I bought a new mattress from Erik Biorck at Sleep Zone in Johnson City. He was polite and asked us questions to help get us a mattress that would be right for us. He explained things and showed us some great options. We are very happy with our choice and the process to finish the transaction was smooth and effortless. Delivery is scheduled for 48 hours from time of purchase. Great that the mattress was in stock. The owner, Mark Matteau, is a true professional and the store was neat and clean. When we left we felt confident we made the right choice for us.

Susan Blankenbeckler

22:00 31 Mar 18

After receiving excellent service 6 months ago, I returned to Sleep Zone, was greeted by Chris, and bought the most comfortable mattress I have ever slept on! Thank you Sleep Zone! I recommend you to everyone who wants the best in customer service, quality merchandise, and quick and friendly delivery.

Sandy Lingerfelt

23:00 28 Feb 18

I am very impressed with this store, the employees, the delivery men and the owner. His commitment to excellent customer service is evident; he has employees with the same commitment! Erik knew his product and was committed to making sure …MoreI am very impressed with this store, the employees, the delivery men and the owner. His commitment to excellent customer service is evident; he has employees with the same commitment! Erik knew his product and was committed to making sure our mattress was the perfect one for us to sleep comfortably. The delivery men were two very kind gentlemen, Ronnie and Eric; they were very respectful of our home and took every precaution to protect it and made sure everything was in order before they left. We had a slight problem and it was resolved very fairly and efficiently. I highly recommend doing business with this store and the next time I need a mattress, this will be my first choice.

John Kennedy

23:00 28 Feb 18

Eric B did a good job of showing us the different mattresses and help take the guess work out of the process. He took us through the store until we came to an agreement on the mattress we wanted to purchase. …MoreEric B did a good job of showing us the different mattresses and help take the guess work out of the process. He took us through the store until we came to an agreement on the mattress we wanted to purchase. Because of his thoroughness and knowledge we went from just looking to actually deciding to make a purchase. Erik was extremely knowledgeable without being the typical pushy sales rep. We had been shopping for a mattress online, but for an important purchase like this I'd recommend the SleepZone instead. It was such a good experience.

Maggie Rittichier

23:00 28 Feb 18

After looking at a number of places, I am glad to have stopped here. Chris was very patient and let me really take the time to see what I wanted. He even helped with just the right questions about my back and how I sleep. I feel sure my sleep will be much better. Also the delivery men were very courteous and right on time

Richard Bruner

23:00 28 Feb 18

We bought mattresses here years ago and were very satisfied. So, we went back and purchased two new ones. Great store, very neat, well presented and the store manager was extremely helpful and knowledgeable. No pressure, no hype, just answered questions and made sure we were satisfied. We are.

shirley williams

23:00 28 Feb 18

Extremely satisfied with our experience. Chris Wiley was the salesman we dealt with. He was very knowledgeable and professional. We would definitely recommend your store to others

Lauren Helle

23:00 28 Feb 18

My husband and I went to a couple mattress stores this weekend and sleep zone had the most knowledgeable employees. They were very patient with us and not pushy at all. We ended up with a great mattress and at a great deal! Lauren Hyder

Sara

23:00 28 Feb 18

We had a great expierence with Erik Biorck today. We were in need of a new king size bed and from the time we walked in the door he was very attentive to us as well as our kids. He walked us through several and ensured we had pillows that …MoreWe had a great expierence with Erik Biorck today. We were in need of a new king size bed and from the time we walked in the door he was very attentive to us as well as our kids. He walked us through several and ensured we had pillows that we preferred and had a few minutes of quiet to test each one. He clearly knows this business and the right mattress to recommend for your needs. The kids were excited to play with the toys and loved their balloon for being quiet and letting mom and dad shop. Great experience!

Kathleen Dowdy

23:00 28 Feb 18

After looking at a few other stores for mattresses we decided on here, very knowledgeable on different types of mattresses and had a great variety. We also found the best prices here- buy here you won’t be sorry you did. Delivery was on time just when they said.

Sonya Martin

23:00 28 Feb 18

Just leaving the SleepZone in Johnson City where we were given the greatest customer service in time, respect, and knowledge of product from Eric Biorck. Did not even expect to buy today but we did! Refreshing to have such a positive personable experience. Would say more but really no need to!

Marianne Filka

23:00 28 Feb 18

My husband and I were looking for a new mattress and platform frame, we were absolutely welcomed by Chris when we walked into the store, he had a big friendly smile and firm handshake. Chris showed us around and was knowledgeable about the …MoreMy husband and I were looking for a new mattress and platform frame, we were absolutely welcomed by Chris when we walked into the store, he had a big friendly smile and firm handshake. Chris showed us around and was knowledgeable about the different mattress products, and shared that information without being pushy. We tried out multiple mattresses until we found one we liked within our price range. Eric gave us a great demonstration of the moveable bed rest that lets you raise the head and legs. He gave us more information during this demonstration than any of the sales people we talked to at two other area furniture stores. In fact we liked this moveable bed rest very much, and felt that it would help my husband's acid reflux and low back and hip pain, and we ended up buying one. We really liked the fact that the store has a wide range of mattress types to try out and informed and helpful salesmen. What sold us in the end, was the fact that the sales people know their products well, were able to speak to us knowledgeably about them, and the evident good quality products. Thank you both Chris and Eric!

Teresa Simmons

23:00 28 Feb 18

Chris was such a great person to do business with.Showed us several options showroom is extremely clean and quick free deliveryGo see him today and be prepared to be amazed

Linda Shouse

23:00 28 Feb 18

My husband and I recently purchased our Reverie Adjustable Bed at The SleepZone Mattress Center in Johnson City. We could not have asked for better treatment or better service than we received from both Chris and Mark. They are very professional yet make you feel right at home....and may I say....WE LOVE OUR NEW BED!!!!!!

Fuzzy Panda Playz

23:00 28 Feb 18

I purchased a mattress from the Sleep Zone Mattress Center on Saturday! Upon entering the store I was greeted by Erik. Even though he was in the middle of his lunch break, he was glad to help me. I bought a mattress from them 10 years …MoreI purchased a mattress from the Sleep Zone Mattress Center on Saturday! Upon entering the store I was greeted by Erik. Even though he was in the middle of his lunch break, he was glad to help me. I bought a mattress from them 10 years ago, and was well pleased with my purchase. He was more than happy to answer all my questions, and was very knowledgable about the mattress.I told him the budget I could work with, and he didn't try to pressure me into any other price range. My mattress was delivered today, and I can't wait to sleep on it tonight. I would highly reccommend them to anyone who is looking to purchase a mattress. Debra Schill

ncstedo

23:00 28 Feb 18

When driving through JC last week, I noticed The SleepZone on Bristol Hwy. This morning when Karla suggested we go price mattresses, I figured we’d check this place out before hitting the brand name and discount box stores. …MoreWhen driving through JC last week, I noticed The SleepZone on Bristol Hwy. This morning when Karla suggested we go price mattresses, I figured we’d check this place out before hitting the brand name and discount box stores. SO very glad we did!! We met Erik Biorck as soon as we walked in. He was very welcoming without smothering. He professionally qualified our needs before suggesting several lines of products which could fit out needs. The thing that impressed me the most, was his product knowledge and the confidence he spoke with regarding his brands, as well as his competitors and their products. Erik worked out a GREAT deal for us on the set we chose. And he arranged for VERY prompt delivery. The next day! Must admit, he was so knowledgeable about bedding products, it almost seemed impossible. So, we shopped 2 competitors immediately after making out purchase with Erik at SleepZone. We confirmed that we got the best deal at SleepZone! We saved over $200 at SZ and got a superior product! Thanks Erik Biorck! Steve & Karla

Becky Keplinger

23:00 28 Feb 18

I highly recommend this place. Great Experience!!!

A Carpenter

23:00 31 Jan 18

We went to the Sleep Zone on a whim, but were very pleased with the outcome. Erik Biorck was very knowledgable and explained everything we needed to know in detail, paying attention to our needs and wants. He was up front with the pros and …MoreWe went to the Sleep Zone on a whim, but were very pleased with the outcome. Erik Biorck was very knowledgable and explained everything we needed to know in detail, paying attention to our needs and wants. He was up front with the pros and cons of everything we were looking at and helped us quickly make a decision on a mattress to replace our worn out Ashley mattress. We are excited to get our mattress delivered for free as well. Definitely worth a 5 star rating.

Stanton Hornsby

23:00 31 Jan 18

Chris was very nice and welcoming. We purchased a queen Santa Cruz mattress and can’t wait for it to arrive Monday! Got a great deal on it. Thank y’all so much.

K W

23:00 31 Jan 18

Great customer service. Our salesman Erik was very knowledgeable and helped my wife and I find a mattress that worked for both of us. He spent plenty of time with us and we didn’t feel rushed. Love the fact that you can try a mattress …MoreGreat customer service. Our salesman Erik was very knowledgeable and helped my wife and I find a mattress that worked for both of us. He spent plenty of time with us and we didn’t feel rushed. Love the fact that you can try a mattress at home for 15-30 days and can do an exchange if necessary. Also glad to find out that all the mattresses in the show room are made in the USA. Highly recommend stopping by if you need help finding a mattress that fits you and you are looking to eliminate sleep problems like aches and pains and tossing and turning.Plus free delivery and Sleep Zone offered to load our old mattress into our truck so we can deliver it to a family member. We felt good about making a purchase with a local company. Thanks

Brandon Rouse

23:00 31 Jan 18

The store was clean and the staff was real friendly and the owner was great helped make our purchase go very well!!!

Betty Cremins

23:00 31 Jan 18

My first night sleeping on the Tempur-Pedic mattress was unbelievable. I have a lot of pain in both my hips. I had no pain! Thank you Eric!!

Melanie Arnett

23:00 31 Dec 17

We usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them …MoreWe usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them our budget he didn’t try to up sale us or make us feel like we should be spending more. He simply fit our needs with our budget, and we greatly appreciated the help and kindness! I would recommend the Sleep Zone in Johnson City and Chris Wiley to anyone! They will definitely treat you right!! Thank you for the great experience!

terri knack

23:00 31 Dec 17

Great experience, professional and kind. Made purchase same day. Chris had good knowledge of the products and was easy to work with! I love the mattress we purchased! Would highly recommend!

Ken Reed

23:00 31 Dec 17

My wife & I visited the store on New Year's Eve, Chris was our salesman. He was fantastic! We received a great deal with free delivery and free haul away of our old set. Delivery was great, they called before to let me know they were on their way and were even early! (Even on New Year's Day)

Bonnie Meyer

23:00 31 Dec 17

We have returned to the SleepZone for all our mattress needs over the past 10 years and have received nothing but the best service every time. The staff is helpful, informative and very patient. Great quality products and people! Thank you again, Bonnie Meyer

Vivian Stuckey

23:00 31 Dec 17

Mark greeted us warmly as soon as we walked in the door. He was very knowledgeable in helping us find the right mattress to suit our needs. Mark was very warm and personable. Great Customer Service!

Melinda Short

23:00 31 Dec 17

We purchase our first bed at sleep zone last year. We are back in need of a bed for our guest room and one for our daughter at her Home.Chris Wiley did everything right to help us with our needs. Great service great warranty .

Randy Tadlock

23:00 31 Dec 17

Erik was very helpful the second we walked in. He wanted to know all about us to help him better serve us.With his help, we quickly found the mattresses better suited for us. Great experience. Would do it again.

Karen Lewis

23:00 31 Dec 17

Erik has sold me two mattress in the past few months. He is an excellent help and knows his product. He is always friendly and was very nice to my son and mother who were shopping with me. I have shopped around and SleepZone has the best …MoreErik has sold me two mattress in the past few months. He is an excellent help and knows his product. He is always friendly and was very nice to my son and mother who were shopping with me. I have shopped around and SleepZone has the best prices and the best products. Mattresses made in the USA is always a plus. I have recommended SleepZone to all of my friends and I wouldn't shop anywhere else. They make sure everything is complete and double check with you at the end of the sale to make sure you don't have any unanswered questions.Don't buy from Walmart, Sams or Big Lots. The product at SleepZone is better and you actually get people who can talk to you about the product and know the product.

Mary Paul

23:00 31 Dec 17

Chris Wiley was very helpful while we were trying to make our decision and very knowledgeable about the questions he was asked would recommend doing business with them and him

Debbie Knox-Hanna

23:00 31 Dec 17

I bought my second mattress today after 10 year. Excellent customer service from Chris Wiley. Look forward to getting my new mattress.

Susan Hardin

23:00 31 Dec 17

My fiance and I went in Sleep Zone this afternoon and fine gentleman by the name of Erik Biorck greeted us as we came in with great respect and hospitality. Erik was awesome, his knowledge of the beds was just incredible and took the time …MoreMy fiance and I went in Sleep Zone this afternoon and fine gentleman by the name of Erik Biorck greeted us as we came in with great respect and hospitality. Erik was awesome, his knowledge of the beds was just incredible and took the time to make sure the bed we picked out was good quality and what was in our price range.and most of all our comfort.. He explained so much and the difference in each bed and what type was good for our comfort and getting a good nights sleep. He will not try to sell you something that is not what you are looking for in a bed. There was no pressure on us at all. Erik made us feel very comfortable as we were looking at different beds. He was very patient and listened to our needs to find the right one for us. He will make sure that your sleeping needs are taken care of and he will make sure this is the bed you need for your great nights sleep. We would recommend anyone who is buying a new bed to visit Sleep Zone and let them help you decide on a bed for you. Erik was so helpful and very courteous and knew exactly what we needed. With my fiance having back problems Erik was very helpful and professional with my fiance and his sleeping comfort with his back. Our experience was absolutely great and we couldnt have asked for a better salesman. Thank you Erik for being so nice and answering all our questions we had.We cant thank Sleep Zone enough for the wonderful experience we had. If you are looking for a new bed go to Sleep Zone and ask for Erik and he will help you with anything you need to help you get a better nights sleep. We have to say out of all the places we have looked for a bed, we have never been treated as wonderful as we were today at Sleep Zone.Erik was very polite and very professional. Thanks again Erik for all your help with getting Us the right bed for our sleeping needs. Thanks so much Erik and Sleep Zone, Sincerely,Susan Hardin and Ziggy Ziegelmann

Karen Landers

23:00 31 Dec 17

Our experience at The Sleepzone was great. We were greeted by Erik Biorck. He was very friendly, and immediately asked my husband and I what size of mattress, and what features we were looking for. He also asked our price range. …MoreOur experience at The Sleepzone was great. We were greeted by Erik Biorck. He was very friendly, and immediately asked my husband and I what size of mattress, and what features we were looking for. He also asked our price range.Erik then proceeded to show us different types of mattress's. After laying on each mattress, he asked us what we thought, as far as the comfort, and firmness. We then decided on the king koil. Erik made buying a new mattress a pleasant experience. I would highly recommend you all to anyone.

a a

23:00 31 Dec 17

What better to do on a cold,snowy, & blustery week than to go shopping for a new mattress ?! Our decision to do so was a good one, as you will see....After giving us a good education into what makes a mattress worthy, Erik Biorck, at the …MoreWhat better to do on a cold,snowy, & blustery week than to go shopping for a new mattress ?! Our decision to do so was a good one, as you will see....After giving us a good education into what makes a mattress worthy, Erik Biorck, at the Sleep Zone Mattress Center here in Johnson City, Tennessee was able to lead us through the decision process toward our purchase of a Tempurpedic Flex Prime Plus mattress.The decision process was explained in an very excellent manner by Mr. Biorck - much superior to that given by other vendors we had visited ! We experienced no sales pressure, and were never asked what our price range was. This was a pleasant shopping experience. We are anxiously awaiting delivery of our new mattress. It was a plus in making our decision to have the store offer a free queen size Holiday Plus mattress ($499 value) with the purchase. Our grandson is in need of a new mattress, and will be surprised when he receives it. It was further a pleasant finding to hear that Sleep Zone would deliver these for free; and, remove the old mattresses.We give Sleep Zone and Erik Biorck 6 STARS for the excellent presentation and sales experience !!!Charles and Susan Gosnell

Trish Meade

23:00 31 Dec 17

Chris was awesome and helped my son pick out his new mattress. They have won our business for future purchases 🙂

Kenneth Motley

23:00 30 Nov 17

HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Erik was able to answer all my wife's questions. Very satisfied customer,

Melanie Range

23:00 30 Nov 17

Erik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik …MoreErik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik also interacted with my children and asked them how their Christmas was. He then proceeded to ask what size mattress I was looking for and I advised him and then told him how much I was able to work with. He advised me of the deals they were running for the holidays. Sleep Zone has really great deals. I love the mattresses from here. I had previously purchased a queen size and it is great. I will continue doing business with Sleep Zone because of their friendly staff like Erik and the great prices. In my book they have a 5 star rating. It is very hard to find a place of business that has caring and friendly employees. Thank you Erik for the great customer service, we enjoyed our visit.

Pam Haun

23:00 30 Nov 17

Mark was very knowledgeable and helped us find just the right mattress. After asking a few questions he showed us several options. He was not pushy or overbearing. We were very pleased with the purchase price. The mattress was delivered right on time by two efficient men who also hauled away our old set.

Michele Williams

23:00 30 Nov 17

Recently went in to purchase our fourth mattress from The SleepZone. The staff was friendly when I called to inquire about a mattress from their website. Once we got into the store the excellent service continued. No hassle, great pricing …MoreRecently went in to purchase our fourth mattress from The SleepZone. The staff was friendly when I called to inquire about a mattress from their website. Once we got into the store the excellent service continued. No hassle, great pricing and service, and quick transaction. Thank you to the staff. We will be back. Thank you - Michele Williams

curtis bachelor

23:00 30 Nov 17

We shopped around a lot so I feel very confident that we got the best deal for what we were looking for. They were very knowable and were able to learn exactly what we were looking for in a mattress with just a few questions. Then was able …MoreWe shopped around a lot so I feel very confident that we got the best deal for what we were looking for. They were very knowable and were able to learn exactly what we were looking for in a mattress with just a few questions. Then was able to break it down into just a few choices. We saved thousands compared to a lot that we looked at, and got all the bells a whisles we wanted. Very happy with our purchase of a quality mattress at a unbeatable price! We are also glad to support local made in America business. Not to mention the staff is very friendly. We also feel better knowing that if we have a problem we can come right to the store and deal with a person not having to go though some big corporation or hang out forever on the phone waiting to talk to customer service person over seas somewhere. I would high recommend this place to anyone who is serious about getting a quality product for a great price with awesome customer service.

Douglas Murray

23:00 30 Nov 17

On December 20, 2017, I contacted Sleep Zone and spoke to the Store Manager Eric Biorck regarding purchasing mattress and frames for our veteran program. Eric was very helpful assisting me to purchase the correct product for our program. …MoreOn December 20, 2017, I contacted Sleep Zone and spoke to the Store Manager Eric Biorck regarding purchasing mattress and frames for our veteran program. Eric was very helpful assisting me to purchase the correct product for our program. After shopping at other mattress stores I found that The Sleep Zone provided me with the best option for the purchase we needed. I would highly recommend The Sleep Zone.

Alicia Ollivares

23:00 30 Nov 17

I went to sleep zone on a mission to get 2 beds. The owner, Mark greeted me. He walked me down to the place that does the financing and not only did I get 2 beds, but my kid got a queen size. The beds are very reasonably priced! Mark had …MoreI went to sleep zone on a mission to get 2 beds. The owner, Mark greeted me. He walked me down to the place that does the financing and not only did I get 2 beds, but my kid got a queen size. The beds are very reasonably priced! Mark had me set up for delivery before I even finished with the financing. I am a very satisfied customer!Alicia Ollivares

Lela Young

23:00 30 Nov 17

Very helpful in selecting the right bed. Fast delivery. Spot on set up. Excellent in every way. We will be back. …MoreVery helpful in selecting the right bed. Fast delivery. Spot on set up. Excellent in every way. We will be back. Lela Young.

Michael Bays

23:00 30 Nov 17

Great place to shop. Jim helped us and he was very friendly and answered all of our questions to find the mattress we were looking for.The delivery was right on time also. I highly recommend Sleep-Zone Mattress.

Stan Weston

23:00 30 Nov 17

Eric was great. I am looking forward to a goodnight's sleep thanks to him. Answered all my questions. Great Customer Service!!!!!!

Tracy Deakins

23:00 31 Oct 17

HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik and Chris we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Very satisfied customer, Tracy Deakins

Laurie Justus

23:00 31 Oct 17

We went to The Sleep Zone today to just try different mattresses. Erik Biorck worked with us to determine what we liked and helped us choose our favorite mattress. He was extremely patient and helpful. He offered great customer service …MoreWe went to The Sleep Zone today to just try different mattresses. Erik Biorck worked with us to determine what we liked and helped us choose our favorite mattress. He was extremely patient and helpful. He offered great customer service and talked with us about options that would make us both happy. We decided to purchase or mattress and adjustable frame from the Sleep Zone because of the good prices and the friendly and helpful service provided by Erik.

Kim Taylor

23:00 31 Oct 17

My husband and I walked into the store today to pick out a new mattress. Erik Biorck was so helpful and knowledgeable about making our descion very easy. He asked what we were interested in and showed us different options until we found …MoreMy husband and I walked into the store today to pick out a new mattress. Erik Biorck was so helpful and knowledgeable about making our descion very easy. He asked what we were interested in and showed us different options until we found what we were looking for. He was very helpful and informative. We are very excited to get an awesome mattress that will be delivered soon. We appreciate all your help today and we enjoyed meeting you. You were very professional and seemed to care about meeting our needs. Thank you.

Annastasia Little

23:00 31 Oct 17

I am a first time bed buyer and I wasn't really sure what I was getting myself into today when I walked into SleepZone. Erik was so quick to assist me I didn't even have to walk around. He knew exactly what he was talking about it and I …MoreI am a first time bed buyer and I wasn't really sure what I was getting myself into today when I walked into SleepZone. Erik was so quick to assist me I didn't even have to walk around. He knew exactly what he was talking about it and I really loved the fact that he was most concerned about what I would be most comfortable on. Erik asked my personal preferences and to be honest I wasn't really sure what I needed but he sent me in the right direction. I tried out a few beds and by process of elimination Erik set me up with the perfect bed. He couldnt have made things easier or more fun. This experience is memorable to me because to hit his point home about one bed he stood on the bed and bounced and i never even heard him (my back was turned) it was so great. Im so happy i came in today because there was also an awesome sale going on and I got two perfect beds. Erik sent me out with a smile on my face and much more knowledge on what to look for in a bed. It was obvious he cared if I was happy! Such a great experience today if I ever need another bed I'll be back!

Randy Gaspard

23:00 31 Oct 17

My name is Randy and I just bought my new mattress from SleepZone and Chris and Erik took amazing care of me to get me into the mattress I love. Would recommend to family and friends

sawman 91660

23:00 31 Oct 17

We returned to the SleepZone to purchase our second mattress from them. Our buying experience was outstanding. We described what we wanted and were we show a few choices and told the difference in each. There was no pressure to buy a …MoreWe returned to the SleepZone to purchase our second mattress from them. Our buying experience was outstanding. We described what we wanted and were we show a few choices and told the difference in each. There was no pressure to buy a certain mattress. All our questions were answered then we were left alone to decide which one to buy. The purchasing process was quick and smooth. We will return to SleepZone to buy our next mattress. Steve & Melba Poteat As promised, we have returned to SleepZone to purchase our third mattress on 11/02/17. Enjoyed the same great service from Erick Biorck as in previous trips. He was very patience with us and answered all are question and took the time to explain the differences between mattress that we were interested in. Great job Erick in satisfying your customer.

Cammy Pierce

23:00 31 Oct 17

I have had back pain for a long time, so I thought it was time fot a new mattress. I decided to try out The Sleep Zone in Johnson City, TN. As I walked in the door we were greeted by a very nice gentlemen whos name is Erik Biorck. He helped …MoreI have had back pain for a long time, so I thought it was time fot a new mattress. I decided to try out The Sleep Zone in Johnson City, TN. As I walked in the door we were greeted by a very nice gentlemen whos name is Erik Biorck. He helped me find the perfect mattress. It was a great experience. This man knew what he was talking about. He was very honest and very helpful. My husband and I had a great experience with Erik and The Sleep Zone. Thank you so much for everything. Cammy Pierce

david edwards

23:00 31 Oct 17

Mark was very friendly and helpful with the purchase of our bed this is third one we have bought off him would recommend to anyone

Brian Vines

23:00 31 Oct 17

On 11/8/2017, WHAT AN AWESOME EXPERIENCE WE HAD GOING INTO SLEEP ZONE JUST TO PURCHASE A PILLOW. MY HUSBAND HAD BEEN WANTING A NEW MATTRESS SET FOR QUITE AWHILE. ERIK BIORCK GREETED US, AND THERE IS WHERE IT ALL BEGAN. …MoreOn 11/8/2017, WHAT AN AWESOME EXPERIENCE WE HAD GOING INTO SLEEP ZONE JUST TO PURCHASE A PILLOW. MY HUSBAND HAD BEEN WANTING A NEW MATTRESS SET FOR QUITE AWHILE. ERIK BIORCK GREETED US, AND THERE IS WHERE IT ALL BEGAN.MY HUSBAND HAD GONE OVER AND STARTED LOOKING AT THE MATTRESSES. ERIK WAS SO KNOWLEDGEABLE, AND HELPFUL. AFTER AWHILE THE PILLOW WAS SORT OF PUT ON THE BACK BURNER. AND IT WAS ALL ABOUT THE COMFORT OF A TEMPUR -PEDIC MATTRESS.AS WE STARTED LOOKING AROUND, AND WERE GIVEN ALL THE FACTS OF EACH OF THE MATTRESSES. WE CHOSE THE TEMPUR-PEDIC CLOUD SUPREME WITH THE ERGO PLUS ADJUSTABLE BASE. WE ARE SO EXCITED WITH DELIVERY BEING ON SATURDAY THE 11th.OH, AND BY THE WAY WE ENDED UP GETTING (2) PILLOWS.I AM VERY IMPRESSED WITH ERIK. AS HE IS A TOP-NOTCH SALESMAN.I WOULD SAY HE COULD MAKE A CAREER OUT OF GOING TO BUSINESSES, AND GIVING TRAINING CLASSES AS HOW TO GIVE SUPER GREAT CUSTOMER SERVICE. WHICH I FEEL IS THE MOST IMPORTANT PART OF A BUSINESS.WE WERE THERE FOR OVER AN HOUR, CHECKING OUT DIFFERENT MATTRESSES. AND ERICK WAS THE ONLY EMPLOYEE WORKING. HE WAS SO PROFESSIONAL, ANSWERING THE PHONE, AND TAKING CARE OF THE SALES FLOOR. I AM SO IMPRESSED WITH THE WAY WE WERE TREATED, I COULD GO ON AND ON. I AM ALL ABOUT CUSTOMER SERVICE. IF ALL STORES HAD MORE ERIK'S IT WOULD BE SO MUCH EASIER TO GO SHOPPING. AND MUCH EASIER TO PICK OUT THOSE HIGH DOLLAR TICKETED ITEMS.ERIK THANKS SO MUCH FOR MAKING OUR SHOPPING EXPERIENCE A MEMORABLE ONE. WE WILL BE HIGHLY RECOMMENDING TO OUR FRIENDS & FAMILY TO SHOP AT SLEEP ZONE IN JOHNSON CITY, AND TO BE SURE TO ASK FOR ERICK!!THANKS SO MUCH,JUDY & BRIAN

Sabrina Ledford

22:00 30 Sep 17

My name is Sabrina Thomas, we just had the best experience in purchasing our first mattress set. Erik is one of the best salesmen ever! He promptly greeted us right when we came through the door. He was so good to my family, especially my 3 …MoreMy name is Sabrina Thomas, we just had the best experience in purchasing our first mattress set. Erik is one of the best salesmen ever! He promptly greeted us right when we came through the door. He was so good to my family, especially my 3 year old son. He asked my son if he liked toys, and he had toys in the corner that he could play with while we shopped. Erik then asked us what we liked in a mattress, and my husband responded, this is the first time we have ever shopped for a mattress. So then he told us to try out one mattress and see if it was too firm or too soft and go from there. (The whole time he was making my son laugh while my husband and I were making a decision.) We ended up spending right on our budget for a brand new mattress, and not feeling bad about it. I don't like buying anything from someone who has a bad attitude, and Erik was the perfect guy to sell us a mattress. He could seriously be a salesman anywhere and sell anyone anything! At the end, my son came out with two balloons, a piece of candy, and we came out with an awesome, at budget, new mattress! I don't think this experience could have gone any better. Thank you Erik!!

Megan Lane

22:00 30 Sep 17

This experience was fantastic! The salesman was very knowledgeable and patient. He wasn't pushy... he really wanted us to be happy with both the price and quality of our new mattress .... which we love! The delivery man was polite and on time! We couldn''t have asked for anything better! Thank you so much sleep zone!

Laura Graham

22:00 30 Sep 17

This is my second visit to Johnson City Sleep Zone Mattress Center. We received such good service last year that this was the first place and last place that I thought about coming to. Erik Biorck was fantastic to work with. I couldn't …MoreThis is my second visit to Johnson City Sleep Zone Mattress Center. We received such good service last year that this was the first place and last place that I thought about coming to. Erik Biorck was fantastic to work with. I couldn't remember the brand name of the base we bought last year and he immediately went to the archives and found what I needed to match last year's purchase. I was in and out of the store in about 20 minutes and will receive delivery of the mattress base tomorrow! I couldn't believe how quickly it would be delivered. He is very knowledgeable of the products and is wonderful to work with. Five stars for the product and five stars for Erik's customer service and help!

Dennis Hubbard

22:00 30 Sep 17

I visited The Sleep Zone on the Bristol Hwy in Johnson City, TN on Thursday 10/19/17. I had an interest in trying out a latex mattress as I had heard numerous good things about latex mattresses. Upon entering the store I was greeted by …MoreI visited The Sleep Zone on the Bristol Hwy in Johnson City, TN on Thursday 10/19/17. I had an interest in trying out a latex mattress as I had heard numerous good things about latex mattresses. Upon entering the store I was greeted by Erik Biorck. He showed me the mattress that I was interested in and answered my questions. After letting me try the mattress and some other types of mattresses to compare it to, I decided to purchase the mattress and an adjustable base to go with it. He arranged next day delivery and setup and agreed to haul away my worn out mattress and box springs for no extra charge. The whole package cost me less than the online packages that I had priced. I was pleased with the whole overall process. Thanks again Erik,Dennis Hubbard

Amy Bower

22:00 30 Sep 17

This is our third purchase from The SleepZone Mattress Centers in a little over 20 years. We have been very happy with every purchase we've made. Eric was friendly and patient while we tried multiple mattresses. No pressure to buy. Chris was also very helpful. We'll keep coming back!

Amie Lee Parker

22:00 30 Sep 17

I am handicapped and disabled and have tried several mattresses and shopped for a good nights sleep for quite a while. …MoreI am handicapped and disabled and have tried several mattresses and shopped for a good nights sleep for quite a while. All of that changed when I walked into the Sleep Zone and met Chris. He was patient with me as I tried almost every mattress. (A few more than once) And he, along with his Sales Manager Eric, finally helped me decide on the perfect mattress. The customer service I received was top notch. Chis and Eric both went out of their way to make everything easier on me. I highly recommend the Sleep Zone to anyone looking for a knowledgeable, courtious, and low sales pressure experience. Thank you guys for your help. Amie Lee Parker

Evelyn Brantner

22:00 30 Sep 17

This was my first visit to Sleep Zone in Johnson City. I told Erik what I was looking and the price range for our guest bedroom. But I wanted a good set for me when my back & legs are keeping me up. Don't want to keep husband up also. …MoreThis was my first visit to Sleep Zone in Johnson City. I told Erik what I was looking and the price range for our guest bedroom. But I wanted a good set for me when my back & legs are keeping me up. Don't want to keep husband up also. Erik took the time to go over several sets with me.Evelyn will be back in the future.

Tyler Harvey

22:00 30 Sep 17

Great experience with several members of the staff as well as the owner. Very patient and answered all the questions I could think of and provided even more insight beyond that. Offered great prices compared to other stores in the area and seem to have a vested interest in the community. Would recommend.

Taylor Ambrose

22:00 30 Sep 17

Today I bought my first King size bed and I couldn't be more excited about my purchase!!!! The owner Mark, and associate Todd were so nice and so knowledgeable about all the different types of beds! I also never felt pushed to buy something …MoreToday I bought my first King size bed and I couldn't be more excited about my purchase!!!! The owner Mark, and associate Todd were so nice and so knowledgeable about all the different types of beds! I also never felt pushed to buy something I didn't want or need while I shopped. I had spent months searching for the perfect mattress and I know I found it here at Sleep Zone at a more than amazing price!!! If you're looking for a great quality mattress and great company look no further than Sleep Zone!!!

Sandi Fisher

22:00 30 Sep 17

Very positive experience. Staff was very friendly and knowledgeable. Helped me explore my options within my price range and did not try to talk me into buying something more expensive. Delivered the next day. Set up was accomplished quickly and they carried the old bed downstairs for us. Can recommend Sleep Zone without reservation.

Barbara Gray

22:00 30 Sep 17

Mark was awesome with explaining features and benefits as it had been awhile since we had stopped for mattresses. Delivery people were the best we have ever experienced. Called ahead and gave us status update, arrived on time and did a …MoreMark was awesome with explaining features and benefits as it had been awhile since we had stopped for mattresses. Delivery people were the best we have ever experienced. Called ahead and gave us status update, arrived on time and did a superb setup/removal job. I would buy here again just based on the delivery experience alone. Based upon how our backs feel, we needed a new mattress! Best sleep in a long time.

Tammy Moore

22:00 30 Sep 17

I had a very positive mattress buying experience at this store. The salesman was very friendly, professional, and knowledgeable. I was able to find a mattress which fit my needs and my budget, and one that I am very happy with. I will definitely return to this store for future mattress needs.

Janie Moss

22:00 30 Sep 17

Recently purchased my second mattress set from SleepZone and am very happy with both. Service is prompt, friendly and easy. Wide selection of options to meet my sleeping comfort needs. Advice offered is satisfaction motivated, not price …MoreRecently purchased my second mattress set from SleepZone and am very happy with both. Service is prompt, friendly and easy. Wide selection of options to meet my sleeping comfort needs. Advice offered is satisfaction motivated, not price motivated. Mike understood my needs/wants they were completely met. Delivery crew is flexible, friendly and helpful. Highly recommend SleepZone!

David Tederick

22:00 30 Sep 17

I am a new transplant to the area and needed a new mattress. On the recommendation from my sister and brother in law, I went to the SleepZone Mattress Center in Johnson City. I was helped by both Todd and Mark. I was impressed with their …MoreI am a new transplant to the area and needed a new mattress. On the recommendation from my sister and brother in law, I went to the SleepZone Mattress Center in Johnson City. I was helped by both Todd and Mark. I was impressed with their knowledge on all the different products they offer. I made my choice and they scheduled my delivery for the next day. This whole experience couldn't have been easier or gone more smooth. I am looking forward to my new mattress delivery tomorrow and I now have a "go to" store if I am ever in the need of any bedding. I completely recommend the SleepZone Mattress Center and both Mark and Todd!

Kristi Cole

22:00 30 Sep 17

Our salesman was "Erik Biorck". He really listened to exactly what we were looking for. I really liked that he shook our hands immediately. We were looking for a specific type of mattress. My husband has debilitating arthritis and I …MoreOur salesman was "Erik Biorck". He really listened to exactly what we were looking for. I really liked that he shook our hands immediately. We were looking for a specific type of mattress. My husband has debilitating arthritis and I have a really bad knee. He let us try several types of mattresses all within our set price range. He asked us exactly what we needed and spent time showing us the different brands.What we really wanted was an adjustable bed, but we thought that we could not afford one. He showed us a couple and asked if we could increase our budget just a little we could possibly afford one. We actually were able to find exactly what we wanted with what would be a quick delivery, but with our work schedules we had to move it to the end of the week.I will say that I have never been in a store quite like this. I was really glad that we were not pressed into buying the most expensive one. I think that Erik was truly a great salesman and knew his product. He even performed well when I threw him a curve ball with me getting extreme vertigo on some of the adjustable beds.I would like to thank him for being professional and taking his time with us since we did not know exactly what we wanted and left with exactly what we did not think we could afford.I will definitely purchase there again. Thanks

Kourtney Hale

22:00 30 Sep 17

We had a wonderful experience here! Erik Biorck greeted us at the door with open arms and found us the perfect mattress for a great price! I'd give it 10 stars if I could! We couldn't be more thankful for such a wonderful first time experience buying a mattress!

Joey Barnet

22:00 30 Sep 17

Great mattress store. Just moved here and heard that this place was the best in town. The owner was extremely friendly and we felt very welcome. Got the mattress delivered expediently the next day. Great service and highly recommend!

Patty Broyles

22:00 30 Sep 17

Todd Whitehead was very knowledgeable about product I was looking at. Answered all my questions completely. He was very professional and super friendly. I would recommend shopping at Sleep Zone to everyone. No hassle or pressing salesman! Thank you Todd. We appreciate you.

April Mullikin

22:00 30 Sep 17

Great experience! Erik was very knowledgeable, friendly, and patient while helping me identify the best mattress for my needs. The whole process was very quick and smooth - even got next day delivery! April

Trish H

22:00 30 Sep 17

My husband and I dealt with the Johnson City Store and the owner, Mark. Mark spent time with us and answered every question we had concerning our future purchase. It was a good learning experience. No pressure was felt. We purchased a king …MoreMy husband and I dealt with the Johnson City Store and the owner, Mark. Mark spent time with us and answered every question we had concerning our future purchase. It was a good learning experience. No pressure was felt. We purchased a king sized (two twins) Reverie power base with mattresses and are quite pleased. We would recommend going to this store before you purchase elsewhere!! The gentlemen that put the bed together for us were very nice and helpful, too!

Debbie Corey

22:00 30 Sep 17

Todd Whitehead made our mattress decision not only easy, but very pleasant. We shopped at another mattress store, and the salesperson was more focused on "up selling" (to raise her commission), than she was on helping us find what we …MoreTodd Whitehead made our mattress decision not only easy, but very pleasant. We shopped at another mattress store, and the salesperson was more focused on "up selling" (to raise her commission), than she was on helping us find what we needed. We've also been to a furniture store where the salesperson pointed us in the direction of the mattresses and left. The Sleep Zone was an entirely different experience, and it will be the only store we'll purchase our mattresses from in the future. Todd listened to what our needs were, and out of an entire showroom of mattresses, he helped us narrow our search down to two. Finding the right mattress is so important for a good night's sleep, and you can't beat The Sleep Zone for customer service, selection and price. Thank you, Todd!

Frances McKay

22:00 30 Sep 17

Upon the recommendation of family, I went to Sleep Zone to purchase a new mattress and box spring for myself. Todd Whitehead couldn't have been nicer or more helpful. They had what I wanted in stock and I left with my new bed. WOW! I …MoreUpon the recommendation of family, I went to Sleep Zone to purchase a new mattress and box spring for myself. Todd Whitehead couldn't have been nicer or more helpful. They had what I wanted in stock and I left with my new bed. WOW! I couldn't be happier with my purchase. Sleep Zone is the BEST in customer service and satisfaction! I recommend them to anyone wanting a hassle free shopping experience! Thank You Sleep Zone. You guys are the BEST!

Glenda Harris

22:00 30 Sep 17

Chris Wiley was a good salesman with a helpful spirit. No pushy personality in him! Made sure we got what we wanted at the price range we needed.

Dearan Lee

22:00 30 Sep 17

Erik was a great help at The Sleepzone today. He really helped my wife and I pick a mattress that would help is sleep better. Just by going off how firm we wanted our mattress, he was able to help us find a tempurpedic that should be just …MoreErik was a great help at The Sleepzone today. He really helped my wife and I pick a mattress that would help is sleep better. Just by going off how firm we wanted our mattress, he was able to help us find a tempurpedic that should be just perfect for us. He is very knowledge able about all the beds in the store and can help anyone find a great fit.

Marti Cook

22:00 30 Sep 17

I knew what I wanted when I walked into Sleep Zone and was greeted promptly by Todd Whitehead. Todd was friendly and assisted me with my purchase quickly and proficiently. I highly recommend Sleep Zone for your sleep needs!

Audi Irick

22:00 30 Sep 17

We just purchased an excellent mattress from sleepzone that is going to fit all of mine and my husband's needs very well! Erik Biorck was very helpful and knowledgeable with everything they offered within our price range. He made our …MoreWe just purchased an excellent mattress from sleepzone that is going to fit all of mine and my husband's needs very well! Erik Biorck was very helpful and knowledgeable with everything they offered within our price range. He made our experience go amazingly smooth and easy. We will definitely recommend you guys to others in the future. Thanks for a splendid, mattress, shopping experience.

Jenny Alexander

22:00 30 Sep 17

Can't wait until my mattress is delivered. The salesman was very helpful and no pressure. Very knowledgeable

Travis Manuel

22:00 30 Sep 17

Todd Whitehead was fantastic. Very knowledgeable without any pressure. We felt he had our best interest at heart. He helped us find the perfect Tempur-Pedic mattress. …MoreTodd Whitehead was fantastic. Very knowledgeable without any pressure. We felt he had our best interest at heart. He helped us find the perfect Tempur-Pedic mattress.It is relieving to walk into a store needing help and finding someone who can help. I find myself shopping online a lot because it is hard to find someone who cares enough to help. I give them my highest recommendation. Great Job Sleep Zone. Keep up the good work.Travis Manuel

Kristen Skidmore

22:00 30 Sep 17

My husband and I have been saying that we needed a new mattress for months now. We have checked several places online and also been to Grands. At Grands we felt like we were just being sold a mattress and had no feedback on it at all. We …MoreMy husband and I have been saying that we needed a new mattress for months now. We have checked several places online and also been to Grands. At Grands we felt like we were just being sold a mattress and had no feedback on it at all. We did like a mattress there but decided to check around some more.My husband talked to the owner and we decided that we would go check it out today. Erik Biorck greeted us as soon as we walked in and was very friendly and professional. I told him that we were in the market for a mattress because my back is in serious pain from our current mattress. He asked about price because he didn't want to get us into a mattress that we love but cannot afford. I thought that was great because we didn't want that to happen either.He began by showing me the difference in the coils. I had no clue there was a difference but I do now. We tried out different styles from medium plush to extra plush. He did not force a sale but just asked how I honestly felt and told me how to feel the difference which was great so I would know which one to pick. He then took us to the cool therapy bed for us to try and it was an absolute dream.After picking the mattress he then showed us the adjustable base and let me tell you, that is an amazing feature and so is the massage feature!! He then let us just lay there for a bit without being over us for us to decide on what we wanted to do. Which honestly didn't take any convincing because we were already set on that we wanted.Erik Biorck was AMAZING!!! 1st and best experience on buying a mattress!! We had our two younger children and when they got a little rowdy he was amazing! He even got them each a balloon and a piece of candy! Erik was very friendly, VERY KNOWLEDGABLE and very professional.If you want a high quality mattress and have someone show you a great experience in buying a Mattress, then SleepZone is where you need to go. They are local so it goes back to our community unlike some of the others like Grands. And when we need to purchase another Mattress, we WILL be back!! Thank you so much Erik and SleepZone!!! You will have our business from now on because you truly are the sleep experts!!

Jessica Grizzle

22:00 30 Sep 17

I highly recommend visiting The SleepZone center if you are interested in buying a new mattress!! Todd was my salesperson and he did a phenomenal job. He didn't come across as "pushy" a single time during my shopping experience. He was …MoreI highly recommend visiting The SleepZone center if you are interested in buying a new mattress!! Todd was my salesperson and he did a phenomenal job. He didn't come across as "pushy" a single time during my shopping experience. He was extremely knowledgeable, patient and attentive to my needs. The price even exceeded my expectations for such a high quality mattress. I elected to have it delivered and was impressed with delivery staff, as well. They were early (not late!), knowledgeable of what I purchased and even set my bed up for me at no additional cost. -Jessica G.

Jude Armstrong

22:00 30 Sep 17

We had been doing research on mattresses for some time when we visited SleepZone. When we came in, Todd showed us what they had, and how the different models varied, including the features that were worth the upgrade and features that might …MoreWe had been doing research on mattresses for some time when we visited SleepZone. When we came in, Todd showed us what they had, and how the different models varied, including the features that were worth the upgrade and features that might not be right for us. He wasn't pushy at all, which made us feel a lot better, because we were nervous to go in. We ended up buying a mattress and our experience was very painless, thanks to Todd and the folks at SleepZone. Our delivery guy, Frank, was also incredibly kind.

Michael Young

22:00 30 Sep 17

Michael Young and his wife Fran went to the Sleep Zone store in Johnson City, TN. to purchase a full mattress for the bottom section of a trundle bed. The sales man Todd Whitehead was very helpful to our needs and set us up with delivery …MoreMichael Young and his wife Fran went to the Sleep Zone store in Johnson City, TN. to purchase a full mattress for the bottom section of a trundle bed. The sales man Todd Whitehead was very helpful to our needs and set us up with delivery in a very timely manner. We have bought 3 mattresses at this store and are are very pleased with service and product.

Tyler Stampler

22:00 30 Sep 17

Very good business practice!!! Gentleman by the name of Brad helped me and was very knowledgeable and helpful. All in all it was a great experience and I highly recommend visiting them if you are in the market for a mattress. …MoreVery good business practice!!! Gentleman by the name of Brad helped me and was very knowledgeable and helpful. All in all it was a great experience and I highly recommend visiting them if you are in the market for a mattress. GREAT pricing! GREAT quality! GREAT experience!

Karen Spencer

22:00 30 Sep 17

We are really enjoying our new mattress from The SleepZone Mattress Center in Johnson City! Mark was extremely patient and helpful addressing the concerns that I was having trying to get a good night's sleep and specific issues needing …MoreWe are really enjoying our new mattress from The SleepZone Mattress Center in Johnson City! Mark was extremely patient and helpful addressing the concerns that I was having trying to get a good night's sleep and specific issues needing to be addressed. He helped us select the perfect mattress for our needs and we couldn't be more happy with his recommendations and the service provided! We would highly recommend choosing The SleepZone for your next mattress.

Audie Murphy

22:00 30 Sep 17

My wife and I decided it was time to get a new mattress, but we dreaded the long drawn out shopping for one and the run around about which mattress is the best. We had really gotten shafted over our last mattress. We had a good friend …MoreMy wife and I decided it was time to get a new mattress, but we dreaded the long drawn out shopping for one and the run around about which mattress is the best. We had really gotten shafted over our last mattress. We had a good friend suggest that we try The Sleep Zone first and speak to Mark, well we did and we are so glad!! Mark was very informative on all the mattress, I got a sense of trustworthiness from him. He told us the honest truth about every mattress we were interested in! We made a decision and chose a mattress that we are sure we are going to be happy with. Thank you, Mark.....Audie and Lynnette Murphy.

waynencrystal hartley

22:00 30 Sep 17

owner and sales assistant we're both pleasant to deal with we had a fantastic experience.

Veronica Osborne

22:00 30 Sep 17

My husband and I walked into the store today to pick out a new mattress. Erik Biorck greeted us as soon as we walked in the front door. He asked what we were interested in and showed us some options. He was very helpful and informative. We …MoreMy husband and I walked into the store today to pick out a new mattress. Erik Biorck greeted us as soon as we walked in the front door. He asked what we were interested in and showed us some options. He was very helpful and informative. We learned alot about mattresses so we could make sure we were getting exactly what we needed. We figured out what we wanted but the amount was more than we had budgeted. He was able to get us 0% interest so we could ultimately have the mattress that was best for me and my husband.We are very, very excited to get a great mattress that will be delivered soon. Can't wait. Thank you, Erik. We appreciate all your help today and we enjoyed meeting you. You were very professional and seemed to care about meeting our needs. It was also very interesting to learn about the benefits of the different mattresses, even though it created a lot of extra work for you. Thank you.

Chris Cowden

22:00 30 Sep 17

We had a great experience at SleepZone Johnson City Tn We was greeted at the front of the store and explained the different comfort levels of mattresses , Very polite experienced about the products they sell Erik B , helped us at this …MoreWe had a great experience at SleepZone Johnson City Tn We was greeted at the front of the store and explained the different comfort levels of mattresses , Very polite experienced about the products they sell Erik B , helped us at this location , it was a very good experience . I would recommend this store and sales person to anyone it was easy and none stressful .

Terri McFeature

22:00 30 Sep 17

Thank you for helping me choose a mattress. The sales person Todd was very helpful. He made it easy to choose with all the choices. I highly recommend Sleep Zone!

Deborah Packard

22:00 30 Sep 17

Great shopping experience, Todd Whitehead was very helpful.This G13 is a great bed, better than the SleepNumber we had previously. Very well made. Terrific delivery and set up.

james sherman

22:00 30 Sep 17

From ;the moment we walked in the door, we felt the friendliness and the willing to serve us. They were VERY informative and helpful in our selection. It was a totally awesome experience. …MoreFrom ;the moment we walked in the door, we felt the friendliness and the willing to serve us. They were VERY informative and helpful in our selection. It was a totally awesome experience.The delivery guys met all expectations. They were super helpful and nice. They made sure everything was just like we wanted. Our sleep has been what we expected ever since.Will definitely recommend to our friends.The Shermans

Susan Barnard

22:00 30 Sep 17

Great experience. Went the first time as we were "just shopping". When we went back, Todd remembered us from two months before. They were great about helping us find a mattress that would meet our needs, not just selling us the most expensive thing they had. Would definitely recommend them to anyone!

Bubba Mabe

22:00 30 Sep 17

Me and my Wife purchase a new King size mattress. Chris and Todd were a big help in helping us chose the right mattreasons. They have a big selection. If you need a new mattress Sleep Zone is the place to go.

Glenda Rhodes

22:00 30 Sep 17

Erik Biorck is very knowledgeable and gave us expert advice and directed us to the best mattress for our sleep needs and health conditions.

Ginger Medlock

22:00 30 Sep 17

Mark was very helpful with our mattress purchase. The delivery staff cheerfully unwrapped the mattress and box springs and loaded it onto the existing frame. This was a delightful surprise on a rainy, Friday evening!

Krystie Burk

22:00 30 Sep 17

I went to 3 other mattress stores before I went to SleepZone. Next time, I will just go there first! The prices were were in my budget for exactly what I wanted. The staff was also extremely helpful and friendly, too. The entire mattress …MoreI went to 3 other mattress stores before I went to SleepZone. Next time, I will just go there first! The prices were were in my budget for exactly what I wanted. The staff was also extremely helpful and friendly, too. The entire mattress buying experience was the quickest and easiest one I have ever had! I highly recommend going to SleepZone if you are in search of a comfotable nights sleep!

Steve Matherly

22:00 30 Sep 17

What a nice experience! Mark was very helpfull and knowledgeable. He listened to our needs and showed us several options to choose from, so we could pick what was right for us. We are no longer waking up with back pain! Thanks Mark, Steve and Michele Matherly

Dick Nelson

22:00 30 Sep 17

Very smooth experience. They helped us narrow down our selection to 3 pretty quickly and after testing, we made our choice. We love our mattress and the service and delivery were spot on. Great place!

Susan Graybeal

22:00 30 Sep 17

Excellent customer service. Very pleased with purchase. Thank you.

Cindy Godwin

22:00 30 Sep 17

My salesman Todd was very informed about the mattresses and I was able to get a mattress that was just what I was searching for. I had been to several different stores in the area and this was my choice.

Mona Wood

22:00 30 Sep 17

The owner Mark was very knowledgeable and spent time with our questions or any concerns that we had. We would definitely recommend The Sleep Zone for anyone in the market for better beds.

Terence Rose

22:00 30 Sep 17

After doing some comparison shopping in the area Sleep Zone was best price and service! Chris greeted me when I arrived he provided great service and Mark made sure that I was taken care of as a customer.

Rachel Brouillette

22:00 30 Sep 17

We had a wonderful experience at SleepZone! The staff was very knowledgeable and helpful. We went to three other mattress stores before going to SleepZone. They had high quality mattresses that were more within our budget than other stores.

James Roark

22:00 30 Sep 17

Todd Whitehead was our salesman and he was very helpful. He explained a lot about several different mattresses and frames we were looking at. He was very friendly and helpful. it was a pleasure doing business with him.

Martha Parker

22:00 30 Sep 17

After shopping the area this was best price and service! New to the area and delivered same day! Todd was excellent.

belinda rogers

22:00 30 Sep 17

Please DON'T waste your time going anywhere else looking for a better deal! This is a one stop shop best prices than anywhere Mark the owner is awesome and Todd the store manager is truly amazing. I will never shop anywhere but here!😊💗

Hannah Jones

22:00 30 Sep 17

I recently purchased my 2nd mattress from SleepZone in Johnson City. Both beds are wonderful! Mark Matthau was extremely friendly and very helpful. I would never shop anywhere else for a mattress because no one can beat SleepZone's …MoreI recently purchased my 2nd mattress from SleepZone in Johnson City. Both beds are wonderful! Mark Matthau was extremely friendly and very helpful. I would never shop anywhere else for a mattress because no one can beat SleepZone's customer service and great prices. I simply told Mark what I wanted and he immediately directed me to several options. He was very knowledgeable and answered all of my questions.

Cecile Huddleston

22:00 30 Sep 17

My husband and I visited the Johnson City store on Saturday, Feb. 18. We were treated kindly by Todd, the staff salesman, who answered our questions patiently and offered good advice which was very helpful as we made decisions about …MoreMy husband and I visited the Johnson City store on Saturday, Feb. 18. We were treated kindly by Todd, the staff salesman, who answered our questions patiently and offered good advice which was very helpful as we made decisions about mattress purchases. We have been Sleep Zone customers for over 20 years, and our recent experience confirmed why we continue to shop there. Thank you Todd and Mark!

Candice Powell

22:00 30 Sep 17

Love, love, love!! Mark, the owner, was wonderful to work with me in the selection of my mattress.Price, selection and delivery was great as well.

Peter Wolff

22:00 30 Sep 17

best price in this area. very friendly.Peter and Lucia Wolff

Kylee Crawford

22:00 30 Sep 17

My husband James and I just bought a new split queen mattress from the owner Mark. He was very friendly, knowledgeable and did not pressure us at all. We highly recommend SleepZone!

Chris Tester

22:00 30 Sep 17

My name is Chris Tester my wife and I went to Sleep Zone today to get a queen size mattress and box spring,we were greeted by the salesperson Brad he showed us the options,we needed a mattress and box spring today.He had a really good deal …MoreMy name is Chris Tester my wife and I went to Sleep Zone today to get a queen size mattress and box spring,we were greeted by the salesperson Brad he showed us the options,we needed a mattress and box spring today.He had a really good deal on some mattresses, he was very knowledgeable which one would be the best fit for us.We would definitely recommend Sleep Zone to anyone willing to get a really good mattress & box springs.

Barbara Clifton

22:00 30 Sep 17

We recently purchased a Comfortaire mattress from the SleepZone Mattress Center in Johnson City, TN. Mark was very knowledgeable and helpful. I was familiar with the Comfortaire mattress as I had previously owned one, but my new husband …MoreWe recently purchased a Comfortaire mattress from the SleepZone Mattress Center in Johnson City, TN. Mark was very knowledgeable and helpful. I was familiar with the Comfortaire mattress as I had previously owned one, but my new husband was not. Mark went out of his way to answer my husbands questions and concerns. We ordered the mattress right before Christmas and were surprised to get it delivered before Christmas. The mattress was delivered and installed by 2 courteous and knowledgeable delivery men. We are very happy with our purchase from the SleepZone Mattress Center in Johnson City. Barbara and Bob Green

Alejandra Hutchison

22:00 30 Sep 17

It was a great experience from beginning to end. From the owner to the guys that delivered the mattress and box springs, everyone was a pleasure to deal with. The bed is GREAT!!

Chris Graf

22:00 30 Sep 17

Mark and Todd helped me out with my financial situation and buy the right bed for me. …MoreMark and Todd helped me out with my financial situation and buy the right bed for me.I no longer wake up in the middle of the night and roll constantly. I wake up rested which is a real change of pace for me.

Tom/barabra Maryanski

22:00 30 Sep 17

We are pleased with Sleep Zone ......Brad, Todd and Jeff were great to work with...no pressure, plus very informative. We would recommend them to anyone.

Lori Lewis

22:00 30 Sep 17

This is the way to buy a new mattress! We went to SleepZone today and were greeted by Todd. He spent a lot of time first listening to what we were thinking, answering our questions and explaining the differences in the types of …MoreThis is the way to buy a new mattress! We went to SleepZone today and were greeted by Todd. He spent a lot of time first listening to what we were thinking, answering our questions and explaining the differences in the types of mattresses. With our new information we were able to choose the mattress that will be best for us. And our dog. And the 2 cats. (Tempur-pedic Flex!) Friendlly, knowledgeable, local...Great experience!

Sarah Hileman

22:00 30 Sep 17

Great customer services and the staff is very knowledgeable of their inventory and mattresses. Quickly found the matress for me and my budget!

Amber Shell

22:00 30 Sep 17

We went in looking for a cali king and a twin size mattress. We wanted to keep our budget for the cali king around $500 and they did just that. Order ed on Monday and received order on Friday! Very friendly and great service. Would highly recommend!!

Lisa Mccurry

22:00 30 Sep 17

My husband & I walked into their store and was immediently greeted by a very professional manager who knew his business inside and out. We were very pleased with how we wasn't pressured or led to the most expensive mattress in the store. He …MoreMy husband & I walked into their store and was immediently greeted by a very professional manager who knew his business inside and out. We were very pleased with how we wasn't pressured or led to the most expensive mattress in the store. He let us decide what felt good to us and what we could afford. We have enjoyed our mattress every night and have slept well since we bought it. I highly recommend this store to anyone looking to buy a new mattress. Lisa & Toney McCurry, Erwin

Marilyn Clark

22:00 30 Sep 17

Our shopping experience was very good. Mark knew his products and helped us pick out a mattress that would be exactly what we needed. Thanks for the help, Mark.

Tater Dave

22:00 30 Sep 17

Writing review for Dana Coleman, great service and thank you, Todd Whitehead.

Tammy Keller

22:00 30 Sep 17

Erik the manager knew his stuff. He helped me find the right mattress for my granson...

Michael Larkin

22:00 30 Sep 17

I have now purchased two mattresses from them, and both times the customer service, quality, and delivery were great.

Diana Bradford

22:00 30 Sep 17

This is our third purchase from The Sleep Zone. Wouldn't go anywhere else! Great service and so professional.

Diana Lester

22:00 30 Sep 17

Especially helpful very courteous and willing to help

Misty Dishner

22:00 30 Sep 17

customer service was excellent & the quality of the product was outstanding

janet swift

22:00 30 Sep 17

Very friendly, accomadating and thorough.

Ramona Claman

22:00 30 Sep 17

Debbie Arnold

22:00 30 Sep 16

First time customer. Had a very good experience. Very helpful helping us pick out a mattress. I have had several back surgeries and Markwas very knowledgeable about what would help me. I will recommend them to anyone. …MoreFirst time customer. Had a very good experience. Very helpful helping us pick out a mattress. I have had several back surgeries and Markwas very knowledgeable about what would help me. I will recommend them to anyone.

John McFadden

22:00 30 Sep 16

Purchased king size tempur-pedic . Quality product at a reasonable price. Excellent service and patience. No pressure sales. Mark was very helpful wanted to get us what WE wanted not what he wanted to sell. Have had bed for 1 week and can …MorePurchased king size tempur-pedic . Quality product at a reasonable price. Excellent service and patience. No pressure sales. Mark was very helpful wanted to get us what WE wanted not what he wanted to sell. Have had bed for 1 week and can already tell a difference. Delivery and set up by Ronnie & David was very professional and on time.Thanks SleepZone ,Johnson City.

britny thompson

22:00 30 Sep 16

I was needing a bag to store my daughter's mattress and box spring in. I called around and a few places were very, very rude and said they couldn't help me. I called Sleep Zone in Johnson City and the owner answered and told me to stop by …MoreI was needing a bag to store my daughter's mattress and box spring in. I called around and a few places were very, very rude and said they couldn't help me. I called Sleep Zone in Johnson City and the owner answered and told me to stop by and he would have them ready for me. When we went in the store Mark was so friendly! I will definitely be purchasing my next mattress from Sleep Zone. -Britny Mosier

Terrie Slagle

22:00 30 Sep 16

My husband and I were very pleased from purchase to delivery . Our Salesperson Thomas let us take our time and explained difference in brands and styles . Thomas never made us feel rushed or pressured . After we made our decision for my …MoreMy husband and I were very pleased from purchase to delivery . Our Salesperson Thomas let us take our time and explained difference in brands and styles . Thomas never made us feel rushed or pressured . After we made our decision for my mattress, because of the excellent way we were treated we also purchased a mattress for our son . And it was great to have Free Delivery, and help to set up if needed and removal of old . Delivery was made on the day and time frame we were given . Will highly RECOMMEND The SLEEP ZONE . Terrie and Eddie Slagle

Tarandeep Chahal

22:00 30 Sep 16

I was very pleased with my experience at The SleepZone. The service was great, and my mattress was delivered on time. Overall, highly recommended!

C.G. Koens

22:00 30 Sep 16

Quick and easy, great prices, no pressure for a sale, found exactly what we wanted/needed and took it home with us that day. Satisfied customers and would recommend you head to The Sleep Zone for your next mattress purchase.

Keith Whitehead

22:00 30 Sep 16

A very informative experience @ the Johnson City location. The sales person, Thomas Ray, was knowledgeable, and answered all of questions & concerns. He was not a high pressure sales person …MoreA very informative experience @ the Johnson City location. The sales person, Thomas Ray, was knowledgeable, and answered all of questions & concerns. He was not a high pressure sales personWhich we liked. We visited the store yesterday and this morning went back and bought the Tempur-pedicCollection. Would highly recommend this location to anyone.

Jim Burt

22:00 30 Sep 16

Great place to shop no pressure at all. Seems as though they will stand behind there products.

Tim Compton

22:00 30 Sep 16

Purchased a bed on Tuesday and it was delivered and set up on Thursday as promised. Unlike another store in Johnson City where I purchased a bed and was lied to about the delivery day and time so I canceled the order. …MorePurchased a bed on Tuesday and it was delivered and set up on Thursday as promised. Unlike another store in Johnson City where I purchased a bed and was lied to about the delivery day and time so I canceled the order.The process of buying the bed was fast and the salesman was friendly and helpful.

Matthew Young

22:00 30 Sep 16

We started our mattress hunt with the Sleep Zone, then we went to every other mattress store in Johnson City. Save yourself the time and the headache of having to deal with anyone else. Price and customer service are unparalleled. If you buy a mattress from anyone other than Sleep Zone, you'll lose sleep over it.

Terri Underwood

22:00 30 Sep 16

The best mattress shopping experience I have ever had - Mark took time to educate us on the different styles plus technology of each one and allowed us to 'test' many -highly recommend Sleep Zone for your next mattress purchase!

Brooke Riddle

22:00 30 Sep 16

Excellent service. Very nice owner!! I suggest if you need a mattress to go to Sleepzone in Johnson city. We are so happy with our new memory foam mattress!!!!!! Thank you so much Mark Matteau!!!

Steve Scheu

22:00 30 Sep 16

Have bought a number of mattresses at The Sleep Zone. They always take good care of us.

Marla Hyatt

22:00 30 Sep 16

The people at the Sleep Zone are very helpful and friendly. I love my new mattress and will most definitely return to purchase mattresses from there in the future.

Leighanne Bailey

22:00 30 Sep 16

I'm so happy we decided to shop around and settled on MattressZone for our purchase of our new bed. We've been sleeping comfortably ever since! And we got to take ours home the same day! Great customer service and no scams like some other …MoreI'm so happy we decided to shop around and settled on MattressZone for our purchase of our new bed. We've been sleeping comfortably ever since! And we got to take ours home the same day! Great customer service and no scams like some other places! I'd recommend them to anyone who wants a good night's sleep! 🙂 Whenever we need anot her new bed or a friend does you can bet you will see the face of Leigh Anne Bailey and Adrian Arroyo again! We're telling all our friends about MattressZone. The owner was beyond nice to us and made us feel at home in the store! Tried many models and found our favorite to take home.

ann francis

22:00 30 Sep 16

Mark was great working with our budget and waiting on the insurance check went all over JC sleep zone best customer service and prices

Becky Lewis

22:00 30 Sep 16

Great quality mattresses at a reasonable price. We purchased a mattress for our 3 year old and she loves it.

craig dougherty

22:00 30 Sep 16

Thanks to The Sleep Zone for an awesome deal on our KING SIZE COOL THERAPY MATTRESS.... …MoreThanks to The Sleep Zone for an awesome deal on our KING SIZE COOL THERAPY MATTRESS....Will Definitely purchase from again!!!!!

Susan Goodwin

22:00 30 Sep 16

I have purchased my last 2 mattress sets here. Highly recommend them to everyone....

Jesse Mcneese

22:00 30 Sep 16

Went and looked around at a lot of different stores in jc for a mattress set but the best place I found was sleepzone mark showed me the perfect mattress at a great price. Thanks again

Jane Guy

22:00 30 Sep 16

Our sales person, Tom, was quite helpful and answered all of our questions with kindness.

Omar'sworld S

22:00 30 Sep 16

Great service great prices thomas helped alot be there again soon

lori yelton

22:00 30 Sep 16

we went to sleep zone after returning asleep number bed .we talked toThomas Ray we tried the Tempur- Pedic and loved it

matthew miller

22:00 30 Sep 16

Went to alot of furniture stores looking for a mattress,next to my last stop for the weekend,I stopped at Sleep Zone in Johnson city one sunday,was welcomed in by the owner of the buisiness....Mark Matteau.I told him what I was looking for …MoreWent to alot of furniture stores looking for a mattress,next to my last stop for the weekend,I stopped at Sleep Zone in Johnson city one sunday,was welcomed in by the owner of the buisiness....Mark Matteau.I told him what I was looking for and he showed me what he had in that type,and also a memory foam mattress that cost the same.Since I really wanted memory foam anyway, I bought the last one of that kind that he had left..so far I have been sleeping better!...glad I stopped there.

Lindsey McKay

22:00 30 Sep 16

My husband and I enjoyed our experience at SleepZone in Johnson City and we love our new mattress!

Rachel Hecht

22:00 30 Sep 16

Our experience was great, both in the store and at delivery.

Andrew Conkin

22:00 30 Sep 16

Very helpful staff, and they are very knowledgeable!

Angela couch

22:00 30 Sep 16

We love our new mattress. We are both sleeping through the night and my lower back pain is gone!

Scott Cowan

22:00 30 Sep 16

Excellent customer service! Thanks Jim, You exceeded expectations!

Jenn Daniel

22:00 30 Sep 16

Great service and great prices! Thanks Mark!!!

farmboy 230

22:00 30 Sep 16

Excellent friendly service love the mattress

michael kirkland

22:00 30 Sep 16

Great place,Mark was the best great deal,

Lisa Heaton

22:00 30 Sep 16

Excellent customer service.. Thomas Ray was excellent we walked him told him what we were looking for and what our budget was.. He took us right to what we ended up buying.. In and out in under 30 min,.., Delivery and set up quick and easy.. Highly recommend Sleep Zone....

Elizabeth Hale

22:00 30 Sep 16

Absolutely amazing service. They were very straight forward, knowledgeable, and respectful of their competition. Not to mention the great price I got my mattress for. Highly recommend.

Jason Guinn

22:00 30 Sep 16

We just sat out to educate ourselves about buying a mattress and could not have been any more impressed with Todd and Mark. Todd got to know us and our wants as soon as we walked in and immediately pointed us to the mattress that we ended …MoreWe just sat out to educate ourselves about buying a mattress and could not have been any more impressed with Todd and Mark. Todd got to know us and our wants as soon as we walked in and immediately pointed us to the mattress that we ended up purchasing from them. Definitely no pressure to buy, but very helpful all along the way. We absolutely got an excellent deal backed up by great service and a helpful team. Out of several other stores and products that we shopped, we definitely felt most confident about the experience, people, and product at The SleepZone.

Robbie Davis

22:00 30 Sep 16

This is THE place to go for a mattress! The staff are friendly and knowledgeable. There is no pressure and you are not automatically directed to higher priced products. Best yet, they have some of the best prices around! Todd W. helped us …MoreThis is THE place to go for a mattress! The staff are friendly and knowledgeable. There is no pressure and you are not automatically directed to higher priced products. Best yet, they have some of the best prices around! Todd W. helped us on our most recent purchase and from start to finish he listened to our needs and directed us toward options that were exactly what we needed. On top of everything, they beat everyone else's prices by a large margin! I cannot say enough about this business. I don't have to shop around anymore. Thanks again to Todd and the entire team at SleepZone Mattress Centers in Johnson City! - Robbie Davis

Ginger Morgan

22:00 30 Sep 16

I went into The Sleep Zone several times over the course of about a year. I was never pressured to buy and always helped when asked, but never 'stalked' like you get at some other mattress stores. I absolutely love my new mattress and sleep great. Delivery, financing etc. was very easy. I will continue to be a long time customer.

David Read

22:00 30 Sep 16

Excellent sales. Love going to a store, get the tour and ask a few questions and the sales person asks to leave us alone. But they paid attention, when I came back the next day to purchase, the owner knew I had been there and I hadn't …MoreExcellent sales. Love going to a store, get the tour and ask a few questions and the sales person asks to leave us alone. But they paid attention, when I came back the next day to purchase, the owner knew I had been there and I hadn't filled out any contact information. They had done that naturally. They even knew what mattress we were most likely interested in and the size. No wonder they have such a good rating. I hadn't met the owner before, but he was gracious and quite helpful too. He gracefully handled me and a walk-in customer simultaneously.

Amber Stitt

22:00 30 Sep 16

My husband and I purchased our second mattress and box spring set from Sleep Zone last weekend and we love it! We bought a king size set 3 years ago and just purchased a full size for our guest bedroom. We are so happy with the friendly …MoreMy husband and I purchased our second mattress and box spring set from Sleep Zone last weekend and we love it! We bought a king size set 3 years ago and just purchased a full size for our guest bedroom. We are so happy with the friendly service of Sleep Zone as well as the great quality in what they sell. Not only are they friendly but they don't rush you over to their most expensive items just to make a sale. They ask what you want and take it from there. Thanks for such great service!

Natalie Smith

22:00 30 Sep 16

It was such a good experience. He asked about my budget and never tried to up-sell me. The mattress is great and affordable and when I came in the next day to tpick it up, he remembered my name. It was so nice to feel like he was there to …MoreIt was such a good experience. He asked about my budget and never tried to up-sell me. The mattress is great and affordable and when I came in the next day to tpick it up, he remembered my name. It was so nice to feel like he was there to help but not pushy at all. Plus, he was upfront about delivery time (I came in on a Sunday and his delivery guys were booked on Monday. I was going out of town on Tuesday and wanted to come home to a bed late Friday night.) and when I decided to come get it myself, he and another employee helped us get it into the truck. I was thinking about getting a mattress online, but for anyone new to the area like me, I'd recommend SleepZone instead.

Danny Putland

22:00 30 Sep 16

It was a wonderful experience. I especially liked Tom's relaxed and friendly approach to how he dealt with us. It was the only store that we shopped that made us feel welcome and they took the time to help us without the high pressure. I will be sure to recommend this store to everyone I know.

Justin Houston

22:00 30 Sep 16

Wow, customer service is not dead here! Thomas and Mark were very professional and helpful finding us our new mattress not once but twice. The first bed we picked we liked in the store but just did not work for a full nights sleep so went …MoreWow, customer service is not dead here! Thomas and Mark were very professional and helpful finding us our new mattress not once but twice. The first bed we picked we liked in the store but just did not work for a full nights sleep so went back and they helped us pick out another. The delivery and swap out was very easy and the delivery guys were very nice also. Thanks again SleepZone!

Miranda Stacey

22:00 30 Sep 16

Absolutely excellent service. Tom was very knowledgeable and helped Zach and I find the mattress that was best for us. Price was reasonable and we would definitely recommend to friends/family.

Eric Scott

22:00 30 Sep 16

We were very pleased with the service and help we got when buying our new bed. We were unsure what kind of mattress we wanted but they took the time to help us determine what we needed. Great product and reasonable price

Carl Russell

22:00 30 Sep 16

Excellent experience, good product, and reasonable price.We looked at seven different retailers for a mattress/foundation for our guest …MoreExcellent experience, good product, and reasonable price.We looked at seven different retailers for a mattress/foundation for our guest bedroom's full size bed. A requirement was that the mattress could not be deeper than 10 inches to fit the fitted sheets we have.After considering the products/prices/customer assistance at the seven retailers, we cut the list to the top three. On our return visits to those three, we looked closer at the the products, prices, and how we were assisted as we looked.We thought about what we had learned on the second visits and decided to purchase from Sleep Zone in Johnson City.The set was not the least expensive of those we could have purchased, but the product seemed to be the one we wanted. In addition, Thomas provided the best customer service, answered our questions, and in general made us feel at home in the store. In our opinion he went above and beyond what we experienced in other shops.We would recommend that you visit Sleep Zone and give them the opportunity to provide you with a good night's sleep.

Kathy Webb

22:00 30 Sep 16

Very great place to do business with. Love my new bed, it's so comfy and I'm sleeping much better, it is great. Tommy, the manager, was wonderful and patient. Second purchase I have made with them and plan on future purchases with them. …MoreVery great place to do business with. Love my new bed, it's so comfy and I'm sleeping much better, it is great. Tommy, the manager, was wonderful and patient. Second purchase I have made with them and plan on future purchases with them. Delivery team was exceptional. Very considerate of my home, answered my questions, very nice gentlemen.

Dickie Dietz

22:00 30 Sep 16

I went to SleepZone with a quote from a competitor for a mattress, base, pillows, & mattress protector. I asked Mark, the owner, if he could beat the quote from the competitor. Mark came back with a quote that beat the competitor by $700. …MoreI went to SleepZone with a quote from a competitor for a mattress, base, pillows, & mattress protector. I asked Mark, the owner, if he could beat the quote from the competitor. Mark came back with a quote that beat the competitor by $700. Excellent staff & very efficient, my entire time in the SleepZone lasted less than 30 minutes. I would highly recommend the Sleepzone for anyone seeking quality products at very competitive prices.

Tammey Garrison

22:00 30 Sep 16

Very nice and informative. Awesome Salesman. Great selection of products and prices. Quick delivery. We recommend going there for your next purchase!!!

Eric Sparks

22:00 30 Sep 16

First time customers who felt very welcome! Thomas greeted us and assisted us with picking out the perfect mattress! We loved the fact SleepZone is not pushy with sales, Thomas assisted us toward the mattresses that we wanted to look at and …MoreFirst time customers who felt very welcome! Thomas greeted us and assisted us with picking out the perfect mattress! We loved the fact SleepZone is not pushy with sales, Thomas assisted us toward the mattresses that we wanted to look at and then he left us alone to try the mattresses out. Would recommend to anyone! We could not be more impressed! Great locally owned company!

Dave Ross

22:00 30 Sep 16

Wonderful buying experience from Sleep Zone! Thomas was our salesperson who informed us quite well of every mattress we looked at. Service team delivered mattress and adjustable bed on time and efficiently. Don't waste your time on other stores in the tri-cities area, like we did. Go here first, you will be glad you did.

Alyson Wright

22:00 30 Sep 16

We love our new bed!!! Mark was very helpful and helped us find exactly what we wanted without breaking our budget. We really would recommend to our friends and family. They make you feel like a friend as soon as you walk in.Thank you Mark we are resting much better!!!!!

Rachel Baker

22:00 30 Sep 16

I am sleeping SO much better now with my latex mattress. I got a great deal! The shopping experience was a good one. Movers were also really nice and helpful.Rex Comer

shawna gragg

22:00 30 Sep 16

April 8, 2016 I've really enjoyed shopping at Sleep Zone since 2009! I've made 3 different purchases there and each one of those visits went so smoothly! Thomas has always been the BEST sales person for me. Buy your next mattress at Sleep Zone Johnson City, TN....you'll be glad you did!! S. Gragg

Dr. Cassandra M. Conry, D.C.

22:00 30 Sep 16

I highly recommend visiting this business for your mattress needs. Mark was wonderful with my family to explain each type of mattress to be sure to meet our goals for a good night's sleep! We are beyond pleased with our purchase! Thank you SleepZone!

Scott Ledford

22:00 30 Sep 16

My family and I have bought two mattresses from SleepZone and each purchase was a pleasant experience. Both Mark and Thomas were friendly, knowledgeable and focused on helping us make the right choices to fit our needs. We received great …MoreMy family and I have bought two mattresses from SleepZone and each purchase was a pleasant experience. Both Mark and Thomas were friendly, knowledgeable and focused on helping us make the right choices to fit our needs. We received great service and paid a fair price. We definitely recommend SleepZone to others in the market for a new mattress.

Shannon Rowe

22:00 30 Sep 16

Excellent customer services. Thomas was knowledgeable and informative. The price was reasonable. I would not hesitate to recommend this store.

Gary Vine

22:00 30 Sep 16

Great overall experience. The salesmen are very knowledgeable with what they are selling. They give you different options based on your personal mattress preference, show and explain the difference between conventional and …MoreGreat overall experience. The salesmen are very knowledgeable with what they are selling. They give you different options based on your personal mattress preference, show and explain the difference between conventional and non-conventional box springs and mattress, and give you plenty of time to ask questions. They treat customers in a very friendly manner and do not "push" you into the sale. Delivery was great where the movers were friendly, moved the old box spring and mattress to our basement, and set up the new bed. The new bed purchase sleeps great and my wife does not wake up sore with back pain anymore. My next purchase in the future will be with The Sleep Zone.

Robert King

22:00 30 Sep 16

My experience at Sleep Zone Mattress Center could not have been more pleasant. Thomas Ray, manager knew his products and was able to put me with a mattress that will suit me perfectly. I would definitely refer them to anyone in the market for a new mattress.

Jason Anderson

22:00 30 Sep 16

I had a fantastic experience purchasing my new mattress on Memorial Day weekend. The manager, Thomas, was kind and knowledgeable and patient as I tried practically every mattress in the store! I have also known Mark Matteau, the owner, …MoreI had a fantastic experience purchasing my new mattress on Memorial Day weekend. The manager, Thomas, was kind and knowledgeable and patient as I tried practically every mattress in the store! I have also known Mark Matteau, the owner, for many years. He has a fantastic business and I would highly recommend purchasing your next mattress at the SleepZone!Allison Anderson

Cheri Clavier

22:00 30 Sep 16

We had a positive buying experience upon the recommendation of a family member who recently purchased a mattress at The SleepZone. Mark, the owner, answered all of our questions and even helped our kids feel at home in the store while we shopped. We never felt pressured to buy. Overall a very good experience.

Donna Chailland

22:00 30 Sep 16

We are happy with our purchase from Sleep Zone. The sales staff are professional, friendly, and helpful. They have a great variety of mattresses to choose from. The scheduled delivery was right on time and efficient. I highly recommend Sleep ZoneDonna Chailland.

Pamela Napier

22:00 30 Sep 16

I have been dealing with Sleep Zone for the past 3 years and have now replaced all my mattresses. It is always a pleasant experience and delivery service is impeccable. I highly recommend them for all your mattress needs.

Nikki Gibson

22:00 30 Sep 16

We bought our Split King TempurPedic Flex in September at SleepZone. Thomas was very helpful and took a lot of time with us during our purchase. This bed worked well for me, however my husband did end up choosing a different mattress for …MoreWe bought our Split King TempurPedic Flex in September at SleepZone. Thomas was very helpful and took a lot of time with us during our purchase. This bed worked well for me, however my husband did end up choosing a different mattress for his side. Thomas and Mark were extremely understanding and they went out of their way to make sure that my husband had the the mattress that suited him best. My husband and I are both very happy with our purchase and we had exceptional customer service at this center.

Ada Frye

22:00 30 Sep 16

Todd whitehead was very knowledgeable with all brands and style of bed. Excellent service. Very pleased

Jacqueline Abshire

22:00 30 Sep 16

My husband and I had a very welcoming experience at Sleep Zone. We were taken care of by Mark. He was very knowledgable with all brands and styles of beds. He helped up make a great decision on a queen mattress for our new guest room! Thank you for your help, we will be recommending you and your store locations!

Michael Jones

22:00 30 Sep 16

Thomas was extremely helpful. The prices were very reasonable. Delivery was fast, free, and the delivery staff were great. Would highly recommend The Sleep Zone!

Derrick Southerland

22:00 30 Sep 16

Great place. Bought a king size mattress for a good price 3 months ago. The owner recommended the correct mattress to help my back pain. …MoreGreat place. Bought a king size mattress for a good price 3 months ago. The owner recommended the correct mattress to help my back pain.Highly recommended.

Heather Miller

22:00 30 Sep 16

Thank so much for helping us quickly! We needed a nice twin mattress at a great price and you had exactly that!Heather Miller

Silas Tolan

22:00 30 Sep 15

We have purchased two mattresses from Mark at the SleepZone, and both times have been a great experience. The first was a twin mattress for our son to transition to a "big boy" bed, and the second was for a king mattress upgrade for me and …MoreWe have purchased two mattresses from Mark at the SleepZone, and both times have been a great experience. The first was a twin mattress for our son to transition to a "big boy" bed, and the second was for a king mattress upgrade for me and my wife. Mark is very knowledgeable about all the products, and takes great pride in being able to find the bed that works for your needs -- no up-selling, he simply tries to match the product to your needs. Mark also has a little corner of his store dedicated for a kid's play area while the parents shop, which has proved very beneficial in both of my experiences at SleepZone. Thanks Mark for your great service! I definitely tell people to go to the SleepZone when I hear they are looking for a mattress.

Nancy Barrigar

22:00 30 Sep 15

My husband and I recently bought a mattress from Sleep Zone. We give them the highest rating. First of all, Thomas, the manager, was extremely courteous and knowledgeable! He listened to my preferences, asked my price range, and then led …MoreMy husband and I recently bought a mattress from Sleep Zone. We give them the highest rating. First of all, Thomas, the manager, was extremely courteous and knowledgeable! He listened to my preferences, asked my price range, and then led me to the mattress options that fit my criteria. He answered my questions and then stepped aside, allowing me to spend as much time as I wanted trying out the mattresses.When I returned with my husband, Mark, the owner, was in the store. Mark, as well, courteously described the differences between the mattresses we were considering and gave us time and space to evaluate the choices.The mattress was delivered at no charge and at the time we requested by two friendly gentlemen. They also removed the old mattress at no charge. I later noticed a slight defect in the mattress. I called Mark and he immediately ordered a new mattress which was delivered one week later. No arguments, no hassles.We highly recommend Sleep Zone of Johnson City! It is obvious they know their business and customer satisfaction of their goal.

Mary Kearns

22:00 30 Sep 15

Upon entering the store we were greeted personally by the owner, Mark. He was very friendly and eager to help us find what we needed. We were amazed when he found us the perfect bed within a few minutes, and it was very reasonably priced. …MoreUpon entering the store we were greeted personally by the owner, Mark. He was very friendly and eager to help us find what we needed. We were amazed when he found us the perfect bed within a few minutes, and it was very reasonably priced. Mark was knowledgeable and informative and did not try to up-sell us. He even shared tips on how to prolong the life of the mattress. I would highly recommend the SleepZone to anyone looking for a quality mattress and a good deal. They're truly the best!

William Linton

22:00 30 Sep 15

We walked in expecting good customer service based on the reviews here and we got exactly what we expected. Mark answered all our questions and recommended mattress's that fit our budget and comfort. We tried many different ones before …MoreWe walked in expecting good customer service based on the reviews here and we got exactly what we expected. Mark answered all our questions and recommended mattress's that fit our budget and comfort. We tried many different ones before deciding on one. Overall the experience was low keyed, low pressure, and excellent service. It is true that if you try enough mattress's out you'll eventually find the one that speaks to you and we did. The price was competitive, the mattress American made, and delivery and set up free.

Katie Murphy

22:00 30 Sep 15

My husband and I came in with our 3 kids and were able to find the right bed for us so quickly and without any meltdowns! Mark was very helpful in listening to us and helping us find what we needed. He gave us great information then space …MoreMy husband and I came in with our 3 kids and were able to find the right bed for us so quickly and without any meltdowns! Mark was very helpful in listening to us and helping us find what we needed. He gave us great information then space to make our decision. Also, there is a kids corner in the back of the store so the little ones have something to do! I am so thankful for that thoughtfulness- it really made our visit smooth and easy!Katie Murphy

Destiny Wooten

22:00 30 Sep 15

My name is Noel and Destiny is my daughter. I recently bought my daughter's mattress at the Johnson City store. I was impressed with the salesman. He was courteous, knowledgeable, and eager to help. The store was clean and had a wide …MoreMy name is Noel and Destiny is my daughter. I recently bought my daughter's mattress at the Johnson City store. I was impressed with the salesman. He was courteous, knowledgeable, and eager to help. The store was clean and had a wide variety from which to choose. Overall, we were very pleased and will return again when needed. It is my pleasure to give them a glowing referral.

Brandy Briese

22:00 30 Sep 15

My boyfriend and I loved The SleepZone! We felt very welcomed as soon as we walked in. The owner was there the day we went to look and he was extremely helpful about showing us what we could afford. He gave us space and did not pressure …MoreMy boyfriend and I loved The SleepZone! We felt very welcomed as soon as we walked in. The owner was there the day we went to look and he was extremely helpful about showing us what we could afford. He gave us space and did not pressure us to buy anything that day. A few days later we went back in to purchase it and the manager was there. He was also very helpful and got us set up. I will recommend The SleepZone to anyone I know that needs a mattress.

Michele Vandyke

22:00 30 Sep 15

The owner can't be beat for one on one customer experience. He is very friendly and very helpful in helping you choose your mattress. They offer free delivery and set up which is wonderful. I live in Lebanon and another store wanted $350.00 for delivery!They have a large selection to choose from and their prices were great.

joel hedges

22:00 30 Sep 15

My wife and I were in need of a new mattress and box spring. We found SleepZone on Google and Mark was exceedingly nice on the phone. We had an absolutely fantastic experience from start to finish working with Mark and couldn't be happier …MoreMy wife and I were in need of a new mattress and box spring. We found SleepZone on Google and Mark was exceedingly nice on the phone. We had an absolutely fantastic experience from start to finish working with Mark and couldn't be happier about our purchase. Thank you so much for working with us! I highly recommend purchasing your next mattress from Mark and SleepZone!

Karen Clark

22:00 30 Sep 15

Two years ago I went to SleepZone looking for a new mattress for our guest bedroom. We decided to wait. Now, two years later, we were more than ready to get rid of our "bed of nails"! Mark gave us the same great service that he did two …MoreTwo years ago I went to SleepZone looking for a new mattress for our guest bedroom. We decided to wait. Now, two years later, we were more than ready to get rid of our "bed of nails"! Mark gave us the same great service that he did two years ago. He has a great selection, something for everyone, and the price is right. He has been in the business for 20 years and is extremely knowledgeable. As soon as the new mattress was delivered my husband laid down on the mattress just to check it out. Before I knew it, he had fallen asleep. It may now be our new mattress. When it's time to replace our mattress we will go back to SleepZone.Karen Clark

Emily Lavelle

22:00 30 Sep 15

This is a great place to shop for and purchase a mattress. The manager Thomas is very helpful...no pressure at all! We looked at all different mattresses and it seemed like they had some really good prices. We would highly recommend this store.

Pam Carder

22:00 30 Sep 15

What a wonderful sleep. Raising our heads has greatly helped a so called LOUD snorer to breathe better!! Our backs feel great and our sleep is relaxing. Mark helped us in many ways. No pressure, personalty with a smile, answered …MoreWhat a wonderful sleep. Raising our heads has greatly helped a so called LOUD snorer to breathe better!! Our backs feel great and our sleep is relaxing. Mark helped us in many ways. No pressure, personalty with a smile, answered questions, and the best price and quality out of the many visits to local mattress retailers. SleepZone has been in business for nearly 30 years and the management shows its experience. The delivery was promised on a specific day and time and almost to the minute, they were at our door. The delivery men were an extension of the company. Professional, clean cut, helpful, and personable. I'm 65 and wish we had bought a SleepZone mattress many years ago!! Maybe I could say I am 40.

Jan Spencer

22:00 30 Sep 15

We worked with Thomas Ray - he is awesome! Great customer service, very helpful & honest!!!Mr. Ray explained all the differences on the mattresses- found out what our …MoreWe worked with Thomas Ray - he is awesome! Great customer service, very helpful & honest!!!Mr. Ray explained all the differences on the mattresses- found out what our needs were and helped us pick out the perfect mattress set. We are super excited to get it this week.I would highly recommend Sleep Zone to everyone, the store is easy to shop, helpful staff and they are honest! Just not out to meet quotas. Charlie & Jan Spencer

Hannah Fusher

22:00 30 Sep 15

Sleep Zone is amazing! We walked in on a Sunday and had our order ready and paid for in 30 minutes. They were so friendly and fast. I would recommend this store to anyone looking for good quality mattresses! Their service is by far the best in Johnson City. Thank you Sleep Zone!

James Norris

22:00 30 Sep 15

My wife and I were shopping for a new mattress and when we stopped at the SleepZone to checkit out. The sales person ask what we were looking for. He show us what was …MoreMy wife and I were shopping for a new mattress and when we stopped at the SleepZone to checkit out. The sales person ask what we were looking for. He show us what was available. No pressure to buy just lay down and find the mattress you like. We pick out ours and that was it. Quick payment, got our address, and directions we were out of there. Enjoyed doing business. THANKS MARK.

Jayna Dunn

22:00 30 Sep 15

First place we stopped to look for a mattress. We were greeted as soon as we came thru the door. Tom was one of the most helpful and honest mattress salesman that we had ever met. He answered all the questions we asked, he knew his stuff …MoreFirst place we stopped to look for a mattress. We were greeted as soon as we came thru the door. Tom was one of the most helpful and honest mattress salesman that we had ever met. He answered all the questions we asked, he knew his stuff when it came to the products offered at Sleep Zone. Also, he was not pushy, and made us feel valued as customers. We left to go find a bedroom suite and returned later to purchase our mattress. This was one of the most relaxing, and hands down the most friendly mattress salesmen that we have ever had. Thank you Tom for all your help, and the friendly attitude you had towards us during our visit at the Sleep Zone. I will be sending more customers your way!!ever

Michelle E

22:00 30 Sep 15

Over the years, we bought 3 mattresses and 3 pillows from the SleepZone. It is the first place we now go when shopping for a mattress or pillow, and ends up being the only place, since we end up making our purchase there. We appreciate …MoreOver the years, we bought 3 mattresses and 3 pillows from the SleepZone. It is the first place we now go when shopping for a mattress or pillow, and ends up being the only place, since we end up making our purchase there. We appreciate the knowledge level of the associates. The store itself provides a comfortable environment, which is enhanced by a low pressure sales process.

Terry Beckman

22:00 30 Sep 15

We were just looking for a bed frame for my mom and happened to pass by the SleepZone store. We were helped immediately. We were looking specifically for a frame that was not too high off the floor and that would easily move on carpet. …MoreWe were just looking for a bed frame for my mom and happened to pass by the SleepZone store. We were helped immediately. We were looking specifically for a frame that was not too high off the floor and that would easily move on carpet. The gentlemen knew exactly what we needed and it was reasonably priced. He had to order it, and we picked it up in a couple of days. He was very courteous and helpful, but not too pushy as some salesman can be.

Turbo Lowe

22:00 30 Sep 15

The girlfriend and I walked in to shop for a new mattress and the reviews don't lie! Great atmosphere and no pressure to buy. Gave them a budget and they showed us the options. Very knowledgeable on all the products and incredibly patient …MoreThe girlfriend and I walked in to shop for a new mattress and the reviews don't lie! Great atmosphere and no pressure to buy. Gave them a budget and they showed us the options. Very knowledgeable on all the products and incredibly patient with our indecisiveness. I hate shopping but this was a fun and enjoyable experience and the bed we chose is amazing. Thanks!!

Ronda Johnston

22:00 30 Sep 15

Highly recommend The Sleep Zone Mattress Centers - shopped at other mattress dealers in the area - from the membership store, the furniture store and the discount store. We received the best customer service, the mattress / box springs …MoreHighly recommend The Sleep Zone Mattress Centers - shopped at other mattress dealers in the area - from the membership store, the furniture store and the discount store. We received the best customer service, the mattress / box springs that suited our needs and the best price. There was no high pressure sales pitch or trying to convince you to buy more expensive products. If you are looking for a good nights sleep - you need to go talk to Mark and his team. Joe and Ronda Johnston

D Goff

22:00 30 Sep 15

Didn't have the box spring to the mattress we requested, but the manager quickly found an equal replacement. Good service. Owner needs ties for self-pickup, so bring own (we forgot ours). Everyone was nice.

Aaron Cupp

22:00 30 Sep 15

Working with Mark to pick out a new mattress was a pleasure. He was a straight shooter and very informative on our selection. I feel as though we got a good deal on a nice mattress and the whole process was stress free. I had a last …MoreWorking with Mark to pick out a new mattress was a pleasure. He was a straight shooter and very informative on our selection. I feel as though we got a good deal on a nice mattress and the whole process was stress free. I had a last minute delivery conflict that was able to be accommodated no problems. Will be shopping here again in the future.

Anneke Williams

22:00 30 Sep 15

There is only one place in Johnson City where I get my mattress and that is SleepZone. The other (mattress) stores do not even come close to what the SleepZone has to offer. Staff is very courteous and helpful. Tom & Mark let you try out …MoreThere is only one place in Johnson City where I get my mattress and that is SleepZone. The other (mattress) stores do not even come close to what the SleepZone has to offer. Staff is very courteous and helpful. Tom & Mark let you try out any mattress that you want. They want you to leave as a happy customer and I'v been coming to them for over 20 years.

Chris YOSH McHugh

22:00 30 Sep 15

Was in a bind, and SleepZone came through! Called on a Friday afternoon trying to get a mattress for my stepson (I am a long distance away). Thomas worked with me to get a mattress delivery set up for the next Monday (tried for Saturday, …MoreWas in a bind, and SleepZone came through! Called on a Friday afternoon trying to get a mattress for my stepson (I am a long distance away). Thomas worked with me to get a mattress delivery set up for the next Monday (tried for Saturday, but just too full!). Truly appreciate the quick delivery service!!Will recommend to others!!

Jeannie Wolfe

22:00 30 Sep 15

We are very happy with the Park Place memory foam mattress. Just wished we had shopped with Sleep Zone in Johnson City first because it would have so easy to know which mattress to buy. Great service great experience thanks. Jeannie & Alan Lawson

Sue Doss

22:00 30 Sep 15

I purchased a king size mattress yesterday from Tom, it was a enjoyable experience. Tom was very efficient and I was extremely amazed to find I could have the purchase within 24 hours, delivered and installed. Thank you SleepZone for …MoreI purchased a king size mattress yesterday from Tom, it was a enjoyable experience. Tom was very efficient and I was extremely amazed to find I could have the purchase within 24 hours, delivered and installed. Thank you SleepZone for making this purchase so pleasant. I would recommend this store to anyone.

Shannon Childress

22:00 30 Sep 15

Great customer service at The Sleep Zone. Spoke with Thomas the manager and the owner was also there. We were able to get our mattress same day. (We were okay with waiting a few days for it). I really appreciated the service they provided …MoreGreat customer service at The Sleep Zone. Spoke with Thomas the manager and the owner was also there. We were able to get our mattress same day. (We were okay with waiting a few days for it). I really appreciated the service they provided and would recommend them to everyone. When I need a new mattress this will be my first stop next time.

Luanne Hoilman

22:00 30 Sep 15

Friendly, welcoming, knowledgeable of the products, answered all my questions, and met my needs. Good selection of mattresses to choose from. Good prices and excellent services. …MoreFriendly, welcoming, knowledgeable of the products, answered all my questions, and met my needs. Good selection of mattresses to choose from. Good prices and excellent services. I highly recommend SleepZone for all who are shopping for bedding products.

Darlene Verran

22:00 30 Sep 15

I needed an adjustable bed frame and was so very excited with the selections at SleepZone. Everything was explained to me to my satisfaction. I have always bought my mattresses here.The customer service is excellent as well as the products. I am looking forward to getting my new bed frame.I highly recommend everyone to purchase here.

kristopher fulton

22:00 30 Sep 15

My girlfriend has been wanting a new mattress for a while now, so we saved up and went down to Johnson City and found the Sleep Zone. The owner met us at the door and was so helpful, showing us what was in our budget without trying to up …MoreMy girlfriend has been wanting a new mattress for a while now, so we saved up and went down to Johnson City and found the Sleep Zone. The owner met us at the door and was so helpful, showing us what was in our budget without trying to up sale which I really appreciated. He was able to find a perfectly firm mattress and within 30 minutes, we were paid for and on our way out the door with a mattress, box spring, and frame. If I ever need another mattress, this is the place I will go to. They rocked.-Kristopher Fulton and Chelsea Bradley

Vickie Miller

22:00 30 Sep 15

My husband and I came in Store to just look and ended up leaving feeling wemade a great purchase our salesperson Tom was great he knew the product very well and most of all not pushy, Delivery was made 2 days later. Everyone …MoreMy husband and I came in Store to just look and ended up leaving feeling wemade a great purchase our salesperson Tom was great he knew the product very well and most of all not pushy, Delivery was made 2 days later. Everyone involved was pleasant and we would recommend this product and theSleepZone Center to anyone who needs a mattress.Thanks Again

Joseph Wigington

22:00 30 Sep 15

Mark, the owner, was extremely helpful. He patiently guided my wife and I to the right bed by allowing us to lay on different types of beds so that we could decide on our own what type would be a good fit for us. Mark respected our budget, and we would definitely recommend the SleepZone to anyone who is looking for a new mattress.

Kathy Ledford

22:00 30 Sep 15

My husband and I walked into SleepZone knowing what we were interested in purchasing. Thomas asked if we knew what we were looking for and when we told him what we were interested in seeing, he led us directly to it without a lot of …MoreMy husband and I walked into SleepZone knowing what we were interested in purchasing. Thomas asked if we knew what we were looking for and when we told him what we were interested in seeing, he led us directly to it without a lot of high-pressure sales talk and trying to convince us that we wanted something else. Thanks to an easy buying experience we are now enjoying the new memory foam mattress and pillow we purchased! Thanks, SleepZone!

Gin Tester

22:00 30 Sep 15

We just received our new mattress, excited but have not slept on it yet. We were very impressed with Mark the owner, he worked with us to find the right one, he did not pressure us for any special one, but had us try at least 6 different …MoreWe just received our new mattress, excited but have not slept on it yet. We were very impressed with Mark the owner, he worked with us to find the right one, he did not pressure us for any special one, but had us try at least 6 different styles. I am very impressed on the way we were treated, and looking forward to our first night on our new bed.

Juanita Lambert

22:00 30 Sep 15

Great all the way around! First off although the door said the store opened at 10, I drove by earlier than that and the 'OPEN' sign was on, so I stopped. The owner himself waited on me promptly and was very friendly and courteous. He …MoreGreat all the way around! First off although the door said the store opened at 10, I drove by earlier than that and the 'OPEN' sign was on, so I stopped. The owner himself waited on me promptly and was very friendly and courteous. He immediately helped me find exactly what I wanted and it was at a fantastic price. When I asked about delivery he told me there was a small (very fair) delivery fee, and then shocked me by telling me the set could be delivered the same day! We set it up to be delivered between 12-2, and the guys showed up at 1230...calling me when they were about 15 minutes out. The delivery guys were quick, friendly and professional. I will definitely recommend this place to my friends and plan on going back if I need more mattresses!

Jeff Price

22:00 30 Sep 15

We had a great experience at SleepZone. We got a great deal on a new mattress, and the delivery went off without a hitch. When it's time to buy again, we'll certainly go there. …MoreWe had a great experience at SleepZone. We got a great deal on a new mattress, and the delivery went off without a hitch. When it's time to buy again, we'll certainly go there.Thomas was the best.Jeff Price

Alexander VanFosson

22:00 30 Sep 15

I came into the store 10 minutes before it closed. The salesman there helped me with a sincere smile on his face. He was very informative. He even suggested other retailers that might suit me. In the end I got a great deal on a mattress that I am very happy with.

Emily May

22:00 30 Sep 15

Great Experience!! My husband and I shopped around at several mattress stores in Johnson City, but none compared to the SleepZone! Mark Matteau(the owner) greeted us right away and asked what our needs in a mattress were. He was so …MoreGreat Experience!! My husband and I shopped around at several mattress stores in Johnson City, but none compared to the SleepZone! Mark Matteau(the owner) greeted us right away and asked what our needs in a mattress were. He was so knowledgeable on mattresses and honed right in the perfect king mattress set for us! Mark actually goes to the warehouse himself and personally picks out the inventory he carries. We received a good deal and great service all the way around! Thanks Mark, we will be back!Jerry and Emily May

Anne Brown

22:00 30 Sep 15

My husband and I came into the store in Johnson City. We had been looking for a mattress and were not sure which one to choose. Erik was extremely patient and helpful to us. He didn't pressure us he simply asked us what features we were …MoreMy husband and I came into the store in Johnson City. We had been looking for a mattress and were not sure which one to choose. Erik was extremely patient and helpful to us. He didn't pressure us he simply asked us what features we were looking for and suggested some mattress that he thought would work for us. We tried a few and found one that we were both happy with. I would highly recommend shopping at SleepZone Mattress Center either in Johnson City or Kingsport. Be sure to ask for Erik.

James Warlick

22:00 30 Sep 15

Worked with Mark, spoke also with Thomas the store manager. They were both very knowledgeable, very respectful, and very helpful! They walked me through the process of picking out a mattress that was appropriate for ME, not one that was …MoreWorked with Mark, spoke also with Thomas the store manager. They were both very knowledgeable, very respectful, and very helpful! They walked me through the process of picking out a mattress that was appropriate for ME, not one that was necessarily the most profitable for the business. I never felt pressured, or sold to. I've had the unfortunate experience In the past with other sales people in other mattress businesses and felt like I was dealing with a used car salesman. My experience with The Sleep Zone Mattress Centers was a good one, and I will be returning and referring others in the future.Sincerely,Dr. James L. Warlick.

Auntie Om

22:00 30 Sep 15

I had an excellent experience! I bought 2 mattresses and 1 box springs. I had help loading and when my truck wouldn't haul all my purchases at once, The SleepZone held my purchase until I could get back. Wonderful management and employees! Mark Cody

Terra Burris

22:00 30 Sep 15

After shopping for a new mattress at several competitors, we stopped into the SleepZone. The sales staff was courteous, knowledgeable and help guide us to the mattress that met our needs. Very pleased and will be recommending in the future!

Norman C

22:00 30 Sep 15

Purchase & free delivery of king size mattress went without a hitch. We had shopped several mattress stores and feel we got the best deal at the Sleep Zone in Johnson City. …MorePurchase & free delivery of king size mattress went without a hitch. We had shopped several mattress stores and feel we got the best deal at the Sleep Zone in Johnson City.Mark Matteau was very knowledgeable and helpful and the free delivery was to our residence -- about one hour from the store and warehouse.Jesse delivered the mattress a few days after we had ordered it and he was most helpful in moving our old mattress to another floor in our house.

Travis Beasley

22:00 30 Sep 15

The Manager Thomas Ray was very professional and helpful. I told him what I was looking for he took right to it. Me and my wife love our new purchase from sleep zone. We will recommend friends and family!!! …MoreThe Manager Thomas Ray was very professional and helpful. I told him what I was looking for he took right to it. Me and my wife love our new purchase from sleep zone. We will recommend friends and family!!!

mark depew

22:00 30 Sep 15

Thank you for a great sales experience. Mr. Ray was professional, courteous, and respectful of our needs during the entire sales process. I will do business with him again. …MoreThank you for a great sales experience. Mr. Ray was professional, courteous, and respectful of our needs during the entire sales process. I will do business with him again. thanks again!Mark DePew

Patty Blackwell

22:00 30 Sep 15

Mark was very helpful in our mattress selection. Love the feel of the mattress and the price was very reasonable. Thank you so much.

Ollie Ledford

22:00 30 Sep 15

My son and I were going to look at a mattress and the Sleep Zone Center was the first place we visited and we were treated very very nice by the salesman. He was very informative and took his time with us explaning all about the adjustable mattress. We ended up buying two and did not go anywhere else.

Richard Holder

22:00 30 Sep 15

I purchased mattress set today at the Johnson city store. I found the representative ( Thomas Ray ) to be very professional and knowledgeable about the products. In …MoreI purchased mattress set today at the Johnson city store. I found the representative ( Thomas Ray ) to be very professional and knowledgeable about the products. In fact because of his presence and knowledge I suspended my search and decided to purchase the product immediately.

Debbie Garland

22:00 30 Sep 15

This is the third time we have purchased a mattress from Sleep Zone. Mark Matteau, owner, is the person that helped us with our purchase in June 2015. Mark didn't pressure us and let us take our time in selecting our mattress. We first …MoreThis is the third time we have purchased a mattress from Sleep Zone. Mark Matteau, owner, is the person that helped us with our purchase in June 2015. Mark didn't pressure us and let us take our time in selecting our mattress. We first selected a mattress that was to firm for my husband's hip and back problem so Mark let us exchange it for a much better fit for our bodies. Thanks so much for the 30 day return policy you have! Your delivery guys were on time and very nice.

Freddie Malone

22:00 30 Sep 15

We have purchased 2 mattresses from The SleepZone in 2 years - one for an in-law and the most recent for our bedroom. Mark and Tom are friendly, professional and easy to deal with. It was a pleasure doing business with them and it is nice to support a great local business.

Treasa Holt

22:00 30 Sep 15

Our names are Ernie and Treasa Holt. They gave us a great deal and was very nice. Even with all the snow, they delivered our mattress as soon as the roads were clear enough. We love our new bed. I would recommend this place to anyone.

Holly D.

22:00 30 Sep 15

By the time I walked into the SleepZone, I had been to several other mattress stores in the area and was just exhausted. Within 5 minutes, I was helped to find the perfect bed for me in my price range, no hard sells about how I would …MoreBy the time I walked into the SleepZone, I had been to several other mattress stores in the area and was just exhausted. Within 5 minutes, I was helped to find the perfect bed for me in my price range, no hard sells about how I would "really be happier in the long run" with something more expensive. I think I paid and set up delivery all within 15 minutes of walking into the store. I thought it was too good to be true, so I actually waited to write a review until I received the mattress. The delivery guys were so friendly and professional. They were there within the 2-hour time frame, ready to take out the old mattress and set up the new. Again, I think that was 5 minutes of my life and I've been sleeping on an AWESOME bed for weeks now. I really wish I would have just started at the SleepZone!!

Alisha Gilliam

22:00 30 Sep 15

We purchased a new mattress from the sleep zone in Johnson City and absolutely love it. Everyone was so helpful and thoughtful and really understood our concerns. My husband has been in pain for several weeks now and hes finally able to get a good nights rest... thank you sleep zone of JC...

Jack Hall

22:00 30 Sep 15

Delivery on third mattress this week. Excellent price and quality. Service is excellent. Everything as advertised through the entire process. Definitely recommend and will use again in the future.

joseph woodby

22:00 30 Sep 15

My grandparents recently purchased a mattress from the Sleep Zone in Johnson City. The salesman Tom was very knowledgeable about their mattresses and couldn't have been more polite. They are very satisfied with their new mattress and we recommend the Sleep Zone in Johnson City to anyone in the market for a new mattress.

Wiley Canter

22:00 30 Sep 15

Me and my wife was looking for a new mattress. We had looked at other stores. Then we went to SleepZone in Johnson City. I was very pleased with the no hurry, no pressure, sales staff that answered all of our questions. Financing was a …MoreMe and my wife was looking for a new mattress. We had looked at other stores. Then we went to SleepZone in Johnson City. I was very pleased with the no hurry, no pressure, sales staff that answered all of our questions. Financing was a breeze, and they delivered our mattress the next day. Don't wast your time at other stores go to SleepZone.

david truelove

22:00 30 Sep 15

WE WERE GREETED AT THE DOOR BY THE OWNER..WE TOLD HIM WHAT WE WERE LOOKING FOR AND HE WAS VERY INFORMATIVE AND NOT PUSHY...HE SHOWED US WHAT WE WERE LOOKING FOR AND EXPLAINED ALL THE BENEFITS OF THE MATTRESS...SO WE BOUGHT THE 8 INCH …MoreWE WERE GREETED AT THE DOOR BY THE OWNER..WE TOLD HIM WHAT WE WERE LOOKING FOR AND HE WAS VERY INFORMATIVE AND NOT PUSHY...HE SHOWED US WHAT WE WERE LOOKING FOR AND EXPLAINED ALL THE BENEFITS OF THE MATTRESS...SO WE BOUGHT THE 8 INCH MEMORY FOAM MATTRESS IN A BOX..HE CARRIED IT TO OUR CAR AND WE HAVE HAD SEVERAL WONDERFUL NIGHTS SLEEP. THIS WAS A VERY NICE PLACE TO BUY A MATTRESS.

Krista Richesin

22:00 30 Sep 15

I had never bought a mattress before, and after moving into my new apartment, I was in a time crunch to buy one since I needed a place to sleep. The owner, Mark, was extremely helpful and informative on choosing the perfect mattress for me and my budget! Plus, I got free shipping! Can't beat that! - Krista Richesin

Julia Ellis

22:00 30 Sep 15

Great showroom. Probably our 6th or 7th purchase. Mark was great and easy to talk to. Understood my needs after a few minutes. I chatted his ear off. He didn't seem to mind. Would certainly give Mark and the store two thumbs up!

Josh Cloyd

22:00 30 Sep 15

The staff was very friendly and helpful. He showed us exactly what we were looking for. we are very satisfied with the bed. Great place to shop for a bed.

Robert Turner

22:00 30 Sep 15

Great experience. No hard sells. No arm twisting. Salesman did not rush us, and gave us space to try as many mattresses as we wanted. He even suggested that if we WANTED to buy today, to buy the least expensive mattress that we thought …MoreGreat experience. No hard sells. No arm twisting. Salesman did not rush us, and gave us space to try as many mattresses as we wanted. He even suggested that if we WANTED to buy today, to buy the least expensive mattress that we thought we might like, and if we didn't like it, we could exchange it for a different model at that price or higher. We did buy a Tempur-Pedic mattress that day. After having it for a couple of weeks, not only will it not be going back, I'd pay double for it if I had too. It made that much difference in my sleep: I now sleep all night instead of waking up frequently, lower back pain going away, and I actually feel like getting up in the morning. A good mattress really does matter, at least it does to me.

Randall Ledford

22:00 30 Sep 15

was looking for an adjustable bed mattress and the SleepZone mattress center of Johnson City was the first store I visited. Talked with Tom Ray he was very informative and nice just let me take my time in making a decision and I ended up with a mattress I think I will really like and my mom also bought one.

David F

22:00 30 Sep 15

Great place! We weren't pointed in one direction while the salesman was texting and didn't get that pressure to buy attitude from the salesman like at another store near by. In fact I wouldn't say they have salesmen, they have advisors. …MoreGreat place! We weren't pointed in one direction while the salesman was texting and didn't get that pressure to buy attitude from the salesman like at another store near by. In fact I wouldn't say they have salesmen, they have advisors. They answered our questions and left us alone so that we could talk about buying at mattress or not. When we said we would come back later we weren't rushed out the door and there wasn't any nagging trying to get us to stay. These folks are up front and says it how it is. Our purchase was great and I'll be buying another mattress there again down the road. Thanks for everything SleepZone.

Tangerine Trubiano

22:00 30 Sep 15

Great place! Can't wait to try our new mattress. Excellent customer service.

Jason Allison

22:00 30 Sep 15

I wanted to say thanks to Mark for patiently listening to our needs & answering questions. The product has been wonderful!!! Thank You Mark 🙂

Dane Scott

22:00 30 Sep 15

I went to other stores looking for a bed and found Sleepzone here in Johnson City by accident. They were the third store I went to and it was a Sunday. Thomas the store manager welcomed me and was more concerned about what I needed an …MoreI went to other stores looking for a bed and found Sleepzone here in Johnson City by accident. They were the third store I went to and it was a Sunday. Thomas the store manager welcomed me and was more concerned about what I needed an wanted than what my "price range" was or if I was interested in Financing (being ripped off). He gave me a personal tour of everything and let me actually lay on them and offered to let me take a nap. They have the best selection and thier sale prices right now are great. I went back today and purchased the bed I wanted. Because it over an amount, I got free deliver and free rails. Very laid back place and no pressure! If you want a bed and are in this region, SleepZone is the only place to go !!!!!

Jennifer Arblaster

22:00 30 Sep 15

Mark Matteau and his team were wonderful to work with! They are extremely knowledgeable, friendly, patient, and not pushy!!! With their help, my husband and I, who are very different sleepers, found the perfect mattress!

Daniel Veilleux

22:00 30 Sep 15

Excellent knowledgeable help. Salesman knew his stock and was very helpful. Delivery was on time and delivery was efficient

Amy Rule

22:00 30 Sep 15

After shopping with Mark at The Sleep Zone I will never go anywhere else for a mattress. They are all very knowledgeable about what they sell and are more about helping the customer find what they want/need then they are about making a "quick sale". Extremely pleased with my new mattress and pillow! Thank you!!

Jay Stafford

22:00 30 Sep 15

We love the mattresses we have bought from the Sleep Zone. Great products, prices and service! They take great care of me.

Adam K

22:00 30 Sep 15

as soon as I walked in I got professional attention and felt very welcomed. I also got a sales tax write off too. I will only buy from this place in the future

alnave4

22:00 30 Sep 15

The service here was excellent, and I found a great memory foam mattress at a good price. Friendly people! -Austin Nave

Sandy Reaves

22:00 30 Sep 15

Great experience, from speaking with the salesperson, choosing the right bed, delivery, and an exchange in between, (totally our fault). A great place to do business!

Krafty Katt

22:00 30 Sep 15

HIGHLY recommend The Sleep Zone! Seriously -- Don't waste your time and money going anywhere else. Manager Thomas Ray was helpful with all the questions that we had, pointed out things we hadn't thought of and BEST of all it was a NO …MoreHIGHLY recommend The Sleep Zone! Seriously -- Don't waste your time and money going anywhere else. Manager Thomas Ray was helpful with all the questions that we had, pointed out things we hadn't thought of and BEST of all it was a NO PRESSURE sale. He let us take as long as we needed to check out the great selection to choose from. They just delivered and set up the bed and the delivery guys were prompt, efficient and in and out in a timely manner. I can't say enough good things about The Sleep Zone and ALL of their Staff! Give them a try -- You won't be disappointed.Bri and Katt

Mary Barnette

22:00 30 Sep 15

Mark the owner was extremly helpful. He answered all my questions when I called and remembered me when I went to the store to select the mattress. No pressure, just help deciding what mattress was best for us. The delivery guys were great …MoreMark the owner was extremly helpful. He answered all my questions when I called and remembered me when I went to the store to select the mattress. No pressure, just help deciding what mattress was best for us. The delivery guys were great too!!Definitely recommend!

Aileen Carroll

22:00 30 Sep 15

My husband and I were moving a lot of furniture from Johnson City to Nevada and we thought we ought to get a new mattress while we were at it. We live in a very rural area so having a mattress delivered would usually be very costly. We went …MoreMy husband and I were moving a lot of furniture from Johnson City to Nevada and we thought we ought to get a new mattress while we were at it. We live in a very rural area so having a mattress delivered would usually be very costly. We went to Sleepzone and had a wonderful experience! Mark was very helpful, giving us plenty of options and not trying to force the most expensive options on us. He worked within our budget. The mattress we wanted was not in stock so we had to have it shipped afterrall, but Mark had it shipped for free! And while we were waiting in Nevada, he was still very attentive, taking my calls and making calls on my behalf until we got it. All in all a great store, with a wide selection from the very affordable to the very high end, and excellent customer service!

Lindsay Ann

22:00 30 Sep 15

Mark saved me a ton of money by selling me an inexpensive insert for my frame that would support my foundation as opposed to trying to sell me an entire new frame like all the other mattress stores I went to tried to do. I appreciate honesty and integrity in sales!

Barbara Nuckols

22:00 30 Sep 15

My experience was very good. Mark was very helpful. If you are in need of a new mattress I would very highly recommend them. …MoreMy experience was very good. Mark was very helpful. If you are in need of a new mattress I would very highly recommend them.

Brenda Harrison

22:00 30 Sep 15

my experience with my sleep zone mattress was amazing! my first night i thought the gates of heaven had opened.My back and hips immedetly felt diffrent. I am thrilled with the out come and would send anyone to by a sleep zone mattress. Thank you so very much sleep zone.

Kason O'Neil

22:00 30 Sep 15

Came in for a mattress and box spring for my son. Salesman was very friendly, and clearly explained all of my options. Salesman even helped me load my purchase in to my car.

Carb3rry

22:00 30 Sep 15

Great experience purchasing a mattress . Our salesperson was not pushy and he let us take our time and make the right selection. I highly recommend shopping here !

Melanie Richards

22:00 30 Sep 15

Very easy to work with. We purchased a King Koil Pallermo mattress and realized in a few weeks that it wasn't going to work for us. Called the owner, Mark, and he helped us pick out a mattress that was a much better fit for our needs …MoreVery easy to work with. We purchased a King Koil Pallermo mattress and realized in a few weeks that it wasn't going to work for us. Called the owner, Mark, and he helped us pick out a mattress that was a much better fit for our needs (Tempurpedic Cloud Breeze). Exchange was easy. Would definitely recommend this store based on our experience.

Steven Peterson

22:00 30 Sep 15

Went to the SleepZone in Johnson City, Tn and was immediately greeted by Mark, He was very knowledgeable about the product and was very helpful in getting us on the right mattress for our budget.

James Jordan

22:00 30 Sep 15

I didn't realize how quickly I could get a "good night's sleep." Within 15 minutes, I was able to choose my mattress, and then had it delivered the next day.

Brice Casey

22:00 30 Sep 15

We were very comfortable with Mark's demonstration of various mattresses. He answered many questions to our satisfaction and left us to decide which mattress was best for us. We were also very pleased with the deliverymen's courtesy and …MoreWe were very comfortable with Mark's demonstration of various mattresses. He answered many questions to our satisfaction and left us to decide which mattress was best for us. We were also very pleased with the deliverymen's courtesy and professionalism. We love our new Tempur-Pedic. We've slept on our new mattress for one week and each night gives us improved rest. Thank You Sleep Zone. - Brice Casey

Rick J.

22:00 30 Sep 15

Great service, excellent quality, same day delivery...sleeping like a baby. I highly recommended SleepZone.

Tim Lovejoy

22:00 30 Sep 15

Mark just wanted to let you know we had our best night sleep in years on our newmemory foam mattress. Thanks Tim and Rhonda Lovejoy

Lee Trout

22:00 30 Sep 15

You can buy anything online in 2015 but you can't convince me to buy a bed / mattress online. Mark and the people at The SleepZone know their stuff and are very considerate and knowledgable. Other discount furniture stores in the Tri-Cities …MoreYou can buy anything online in 2015 but you can't convince me to buy a bed / mattress online. Mark and the people at The SleepZone know their stuff and are very considerate and knowledgable. Other discount furniture stores in the Tri-Cities talk a big talk but The SleepZone delivers on all fronts. My wife and I purchased our first mattress and while the choices are daunting we were not pushed in to anything but given the chance to take our time and try everything. I felt much more comfortable given how long TSZ has been in business and knowing if I did have any issues there was someone I could help from face to face. Delivery was quick and easy and they took away the old mattress for free.Exceptional service and value; 10/10 would buy again.

Andrew Leach

22:00 30 Sep 15

everyone was very friendly and we had a very great experience buying our new mattress (which sleeps great).

Amber Honeycutt

22:00 30 Sep 15

Knowledgeable and very friendly sales and delivery. Best of all, everything went smoothly, exactly as promised!

Tiff G

22:00 30 Sep 15

This is the only place to buy a mattress in the tri-cities. I showed up 5 minutes before they closed (on a weekend) and they told me to come in and take my time....they also said they had plenty of beds if I needed to stay all night in …MoreThis is the only place to buy a mattress in the tri-cities. I showed up 5 minutes before they closed (on a weekend) and they told me to come in and take my time....they also said they had plenty of beds if I needed to stay all night in search of the perfect mattress. They even showed me a cheaper mattress to consider. I love this place, and I have told everyone how great they are. As far as the mattress goes (Tempur-pedic) I can now sleep thru the night without alcohol.

Sheryl Harvey

22:00 30 Sep 15

It was on a Sunday, my husband & I walked in Thomas met us we told him what we were looking for he was wonderful Thomas showed us 4 beds to lay on & in less then a half hour we were out the door with our new bed, we will be back for our 2nd. bed

Robert Robbins

22:00 30 Sep 15

We had a wonderful experience at the Sleepzone center love our pillows and mattress.

Terry Moretz

22:00 30 Sep 15

Mark, thanks for all your help in picking out the right mattress for us.

Malcolm Kress

22:00 30 Sep 15

Great people to do business with help me find a great mattress at a good price. Thanks

chris roberts

22:00 30 Sep 15

our experience at sleepzone was great the salesmen thomas and mark were wonderful. they were very knowledgeable and never tried to pressure us into buying any thing we didnt want. this is the 2nd mattress we have bought at sleepzone and …Moreour experience at sleepzone was great the salesmen thomas and mark were wonderful. they were very knowledgeable and never tried to pressure us into buying any thing we didnt want. this is the 2nd mattress we have bought at sleepzone and will continue to go back there in the furture and would recommend anyone to shop there for a mattress. chris and angie

arlene paquette

22:00 30 Sep 15

I went to Sleep Zone today and bought a mattress I tried 3 of them out and found the right one in my price range had great service the delivery guys were great to can't wait to sleep on it tonight

sharon gilliam

22:00 30 Sep 15

The folks here went above and beyond to help us out! I will return again.

jessica Anderson

22:00 30 Sep 15

I was very pleased .. the owner sold me my mattress after hours .. my back pain has improved a lot ..

Kristie Blevins

22:00 30 Sep 14

Great experience at the SleepZone! Staff and products are excellent. They take time to understand your needs and show you items based on those needs. Great variety, and pricing is great. Definitely recommend this store if you are looking for a new mattress in East Tennessee.

Vicki Penley

22:00 30 Sep 14

I recently bought a new mattress set from the location in Johnson City after visiting other mattress stores in town. I really appreciated the help from the salesman Tom in making my selection. He made it easy to look at different brands …MoreI recently bought a new mattress set from the location in Johnson City after visiting other mattress stores in town. I really appreciated the help from the salesman Tom in making my selection. He made it easy to look at different brands and listened to my comments and concerns. I would recommend buying a mattress from this store to anyone.

Teresa Mckinney

22:00 30 Sep 14

Very knowledgeable and courteous employees. Met owner & store manager and they were wonderful. We left the store feeling we had bought the best mattress for our daughter's needs. My daughter loves her mattress!

Jason Smith

22:00 30 Sep 14

Tom was very helpful. He helped me pick out a bed and it was delivered the next day. Overall it was a good experience. We will be purchasing a king size mattress set when we move into our new house in August. I will definitely go see Tom for that purchase!

Donna Thomas

22:00 30 Sep 14

My husband and I were looking for an adjustable bed. When we went in to SleepZone in Johnson City, TN. The manager Thomas Ray was very helpful and knowledgeable in the difference in all the beds. After talking to us about what we were …MoreMy husband and I were looking for an adjustable bed. When we went in to SleepZone in Johnson City, TN. The manager Thomas Ray was very helpful and knowledgeable in the difference in all the beds. After talking to us about what we were looking for and price range, he gave us time to talk it over and was not pushy. We bought and adjustable split King and we are very happy with our entire experience with SleepZone and our new Comfortaire Bed.Donna Thomas

Linda Reece

22:00 30 Sep 14

My husband and I went to The SleepZone this past weekend to purchase a new mattress. We were greeted immediately by our salesperson Jim Rogers. Jim was great, Once he had an idea of what we were looking for, he lost no time showing us what …MoreMy husband and I went to The SleepZone this past weekend to purchase a new mattress. We were greeted immediately by our salesperson Jim Rogers. Jim was great, Once he had an idea of what we were looking for, he lost no time showing us what they had and was very knowledgeable of the differences between each mattress. I did not feel pressure to buy and felt like Jim answered my questions truthfully and did not just try to sale me something that I really didn't need or want. Our mattress was delivered today just as Jim said it would be , and we love it. Thank You SleepZone and Jim

Richard Theis

22:00 30 Sep 14

I had to find a good quality mattress set for my brother in law in a hurry and have it delivered to my home. I had the luck of meeting Mark Matteau and his staff at the Johnson City store and he was able to fix me up with a excellent …More I had to find a good quality mattress set for my brother in law in a hurry and have it delivered to my home. I had the luck of meeting Mark Matteau and his staff at the Johnson City store and he was able to fix me up with a excellent bedding set at an equally great price/ value point. He had a complete set up put together for me at the price I could afford, yet covering all my key issues, to include delivery, frame, and set up for a price most shops charge for just the mattress and box springs! I could not have been happier with the knowledge, skill and products offered to me there. The fact that Mark asked the weight of the person sleeping on the mattress and presented only those that would suit his needs is a testament to his bedding knowledge. The professionalism, expedience, and timeliness of his delivery crew was outstanding too! I highly recommend that you look into The SleepZone Mattress Center before running all over town hunting for a quality mattress product at a great price else where.

Rebekah Boyd

22:00 30 Sep 14

My mattress set was delivered last weekend and I love it. Thomas did a wonderful job and was helpful in answering all our questions as we …MoreMy mattress set was delivered last weekend and I love it. Thomas did a wonderful job and was helpful in answering all our questions as we compared the mattresses over several visits.I will definitely be recommending The Sleep Zone store to all my friends.

Louis Nelson

22:00 30 Sep 14

Due to an aging bed and sciatic problems, I spent the last two weeks visiting stores and testing out mattresses. I finally settled on a Queen Rhapsody Set for the master bedroom. Two issues prompted me to make the purchase; number one was …MoreDue to an aging bed and sciatic problems, I spent the last two weeks visiting stores and testing out mattresses. I finally settled on a Queen Rhapsody Set for the master bedroom. Two issues prompted me to make the purchase; number one was the quality of the product. The second was the store staff's willingness to provide me the information I needing about the product, point out the best products to meet my needs, and then leave me alone to take my time and let the beds do the talking. It was nice to not be shadowed, interrupted, or disturbed by a sales person trying to close on a commission. Hats-off to owner Mark Matteau for a professional approach to the sales process and treating the customer right.

Teresa Moretz

22:00 30 Sep 14

My experience with The Sleep Zone was very pleasant, informative, and helpful.I went in to look for my child a mattress. Just coming out of a crib, I wanted the first experience of a "grown up" bed to be a good one. With the help of the …MoreMy experience with The Sleep Zone was very pleasant, informative, and helpful.I went in to look for my child a mattress. Just coming out of a crib, I wanted the first experience of a "grown up" bed to be a good one. With the help of the salesman, that became a reality. My little one loves the BIG bed. Thank You Sleep Zone Mrs.Moretz

Michele Williams

22:00 30 Sep 14

Just purchased our second mattress from The Sleep Zone. We were greeted right away from Mark, the owner. He showed us several mattresses describing in detail their features and how they were made. He was very knowledgable about everything …MoreJust purchased our second mattress from The Sleep Zone. We were greeted right away from Mark, the owner. He showed us several mattresses describing in detail their features and how they were made. He was very knowledgable about everything that he sells. My daughter liked playing in the play area while we shopped. We were never pressured to purchase anything. We didn't go anywhere else to select our new mattress because we knew what great service and production selection we would have at The Sleep Zone. A great experience all around. Thank you.

Freddy Marino

22:00 30 Sep 14

We are very happy with our purchase. The owner was very helpful, he encouraged us to take our time evaluating the mattresses we were considering. He was knowledgeable without being pushy or trying to rush us to make the sale.

Farrah Osorio

22:00 30 Sep 14

Me and my Husband went here and were very satisfied with the salesman. He didn't pressure us into anything and didn't try to up sell us. Thomas asked our budget and did exactly what he could to keep us in it. I would recommend everyone to …MoreMe and my Husband went here and were very satisfied with the salesman. He didn't pressure us into anything and didn't try to up sell us. Thomas asked our budget and did exactly what he could to keep us in it. I would recommend everyone to come and buy a mattress at The Sleepzone in Johnson City, TN. Not only is the place nice and clean but the salesman was nice as well. He asked our needs and made sure that they were met.

Chelsea Mcinturff

22:00 30 Sep 14

If you are looking for an easy, no hassle place to find a great quality mattress The SleepZone in Johnson City should be your first and only stop! We walked in and were greeted by the owner, Mark. He asked what we were in for and our price …MoreIf you are looking for an easy, no hassle place to find a great quality mattress The SleepZone in Johnson City should be your first and only stop! We walked in and were greeted by the owner, Mark. He asked what we were in for and our price range and he immediately showed us at least six mattresses that would work for us. I was so relieved that there was absolutely no pressure to buy something outside of our price range like they do in other stores. We were in and out in no more than 20 minutes. Even better, our mattress was delivered the very next morning by extremely accommodating and super nice guys. Don't waste your time going anywhere else. The SleepZone has what you're looking for, and you can't beat the price or the service. I will never buy a mattress anywhere else. Thank you Mark and the SleepZone team!

jeff thompson

22:00 30 Sep 14

upon entering the sleep zone store Mark greeted me and introduced himself as the owner. He was very friendly and showed us the mattresses he had on display in the store. He is very knowledgeable of his product, which impressed me and I bought a mattress that day. I'm Happy with my purchase and feel I got a great deal

Edward Wolff

22:00 30 Sep 14

We have been very pleased with Sleep Zone in Johnson City. The salespeople have been friendly, knowledgeable, and helpful. From our experience they have not attempted to oversell or be pushy in any way. They listen and respond. …MoreWe have been very pleased with Sleep Zone in Johnson City. The salespeople have been friendly, knowledgeable, and helpful. From our experience they have not attempted to oversell or be pushy in any way. They listen and respond.We jus purchased our second mattress from them. The delivery was timely. Those who delivered the mattresses were friendly and very efficient.

M Blair

22:00 30 Sep 14

My fiancé and I decided to purchase a new mattress after a difficult time with Sleep Number. The service was wonderful and the mattress is very comfortable. I would recommend purchasing a mattress at SleepZone to anyone in need of one. I would do business again!

Shelby McCurry

22:00 30 Sep 14

The SleepZone Mattress Center is absolutely the BEST place to purchase a new mattress and box springs. You experience excellent customer service from the moment you walk through the door until delivery and set up. It has been a couple of …MoreThe SleepZone Mattress Center is absolutely the BEST place to purchase a new mattress and box springs. You experience excellent customer service from the moment you walk through the door until delivery and set up. It has been a couple of weeks since I got my new mattress and box springs. I haven't slept this well in years! Lower back pain is a thing of the past! Thank you Mark and all the employees at The SleepZone.Sincerely, Shelby McCurry

Haley Wherry

22:00 30 Sep 14

We have been a customer of the Sleep Zone for several years and have recommended them to family and friends who have also had great experiences! …MoreWe have been a customer of the Sleep Zone for several years and have recommended them to family and friends who have also had great experiences!For the best customer service and best products, there is no other place to buy a mattress than The Sleep Zone!PS: We recommend Temper-pedic!

Rachel Bowman

22:00 30 Sep 14

Thomas Ray was so helpful, I just told him what i was looking for and the price range and he showed me exactly what i wanted. Thank you so much. You guys are awsome.

Bonnie Cordell

22:00 30 Sep 14

We are very pleased with our visit. The personnel in the store were very knowledgeable, and answered every question we had. I would recommend this store to everyone who is looking for beds.

garry Shipley

22:00 30 Sep 14

Purchased full and twin mattress and full box platform from Mark for bunk bed system in guest cabin at end of Nov 2013. It was delivered next day as promised. When I got home I saw the full platform would not work because of too little …MorePurchased full and twin mattress and full box platform from Mark for bunk bed system in guest cabin at end of Nov 2013. It was delivered next day as promised. When I got home I saw the full platform would not work because of too little space on the bottom bunk. I had not measured and just assumed it would work. I called Mark and explained the situation. He understood and agreed to refund the price of the platform. I delivered it back to him and was refunded the full price, no problem. This is a good place to do business. The sales folks are very courteous and reasonable.I had previously purchased last year a Comfort-Aire mattress for my wife and I and had a similar good experience. The Comfort-Aire mattress has been great. I would recommend SleepZone Mattress Center in Johnson City to anyone looking for a new mattress system.

shannel edgerton

22:00 30 Sep 14

I had a great experience, I brought my two kids with me and they were able to play in the toy corner. That was very helpful I was able to make a clear decision and Thomas was very helpful on answering any questions I had. Thank You

Sue Harman

22:00 30 Sep 14

Love the service we received from The SleepZone Mattress center. They were very professional and we received our mattress the very next week as promised. The delivery was also very smooth. We were very pleased with the whole experience.

Lauren Poe

22:00 30 Sep 14

My experience at the SleepZone Mattress Center was awesome! I would recommend to anyone who is buying a mattress to go to SleepZone because they definitely have the best deals!! …MoreMy experience at the SleepZone Mattress Center was awesome! I would recommend to anyone who is buying a mattress to go to SleepZone because they definitely have the best deals!!Lauren Poe

paula markel

22:00 30 Sep 14

We are the Markel's, and we had an absolutely wonderful experience at the Kingsport location. Jim (James Rogers) was an absolute pleasure to work with. His sense of humor kept me and my we wife in stitches. Jim was a complete professional …MoreWe are the Markel's, and we had an absolutely wonderful experience at the Kingsport location. Jim (James Rogers) was an absolute pleasure to work with. His sense of humor kept me and my we wife in stitches. Jim was a complete professional in his knowledge of his store's merchandise. He started off by getting our comfort preference and then worked on our price range. We ended up purchasing the Simplicity Firm mattress and Up Basic base. I will be looking for Jim when it is time to purchase my next mattress for the family.

Mark McCalman

22:00 30 Sep 14

Even something as simple as buying a frame was a pleasure at the SleepZone. Mark, thanks for your customer service. Carrying the box out to my car was especially appreciated!

Sandy Tolliver

22:00 30 Sep 14

When my daughter needed a new mattress I knew only that I wanted to buy it from a business that specialized only in mattresses. I chose The SleepZone Mattress Centers in Johnson City, TN from listings in the yellow pages of the phone book …MoreWhen my daughter needed a new mattress I knew only that I wanted to buy it from a business that specialized only in mattresses. I chose The SleepZone Mattress Centers in Johnson City, TN from listings in the yellow pages of the phone book and I got it right the first time. I received a friendly welcome in a timely manner from owner Mark Matteau who showed us a number of sets in our desired price range. He explained the features and benefits of each set, making the decision on which set to buy an easy one. Delivery was set for the next day. The delivery men were courteous and efficient. It was a great shopping experience and my daughter is enjoying the comforts of her new mattress. Sandy Tolliver

Mountain Woman

22:00 30 Sep 14

We searched long and hard for the right mattress for us. My husband likes a firm mattress and I need a soft one to ease my lower back pain. We visited several stores in the TriCities area and found that an adjustable air bed would be best …MoreWe searched long and hard for the right mattress for us. My husband likes a firm mattress and I need a soft one to ease my lower back pain. We visited several stores in the TriCities area and found that an adjustable air bed would be best for us. Once we narrowed our choice to the TempurPedic we knew we would purchase the mattress at Sleep Zone in Johnson City. Thomas invited us to come back as often as we wished, he invited us to test any of the mattresses in the store and spend as much time as we wanted, and he even invited us to come for a nap. We visited the store several time. He let us try different mattresses, never bothered us, never interrupted our discussions bur answered all our questions in a polite and knowledgeable way. We felt extremely comfortable. We finally purchased a mattress and the delivery men arrived at the appointed time and set up the bed in an expert way.Overall, this store is managed exceptionally well, customer service could not be better and we love our mattress - I wake up in the morning without lower back pain, which has been a rarity for years.

S Sloan

22:00 30 Sep 14

Tom and Mark are very pleasant and informative. Prices seem competitive. Return customer from 10 years back.

Leah Griffin

22:00 30 Sep 14

We went into this store to look at another tempur-pedic mattress. We bought one 8-9 years ago and loved it. The store manager told us that it was guaranteed for 20 years. He made us a copy of our original purchase receipt and told us how …MoreWe went into this store to look at another tempur-pedic mattress. We bought one 8-9 years ago and loved it. The store manager told us that it was guaranteed for 20 years. He made us a copy of our original purchase receipt and told us how to file a claim. We did as he directed, filed a claim and were approved. A new mattress was delivered to us within 3 weeks of when we first went into the store. We would like to extend a big thank you to Thomas Ray for being so helpful. He went above and beyond for us. We have recommended this store to at least 4 other couples that bought a mattress from them. They are great!

Carl Counts

22:00 30 Sep 14

I recently shopped around for a memory foam mattress set for my daughter. I found the best deal on a great memory foam mattress set at the Sleep Zone. I liked the set so much that I ended up buying a second set for my wife and I. Both Mark and Thomas were both great to work with and I appreciate their great customer service.

Steve Hunt

22:00 30 Sep 14

Good experience. Very friendly and informative shopping experience. This particular SleepZone is normally our first stop when shopping for a new mattress.Steve Hunt

joann faulkner

22:00 30 Sep 14

I visited the Johnson city store this morning after I had went to 2 other stores where I would either have to wait on a mattress or drive to another location to get one , I was in and out of sleep zone in less than 30 minutes . I got what I …MoreI visited the Johnson city store this morning after I had went to 2 other stores where I would either have to wait on a mattress or drive to another location to get one , I was in and out of sleep zone in less than 30 minutes . I got what I wanted at the price I wanted and the owner loaded and strapped it to my truck ... LOVE THIS STORE..I WILL BE BACK !!!!

Sally Goralczyk

22:00 30 Sep 14

We had an excellent experience dealing with Tom at the Roan Street Sleep Zone. He is very knowledgeable professional and all in all a pretty nice guy.

Chris Leeds

22:00 30 Sep 14

Great service, great price, loved the new mattress! Will defiantly recommend The SleepZone.

Michael Meade

22:00 30 Sep 14

Great service, great prices! This is the only place to buy a mattress in JC!

Earle Chute

22:00 30 Sep 14

We had a great experience buying a new mattress. Wonderful service and very prompt delivery.

chris robinson

22:00 30 Sep 14

We saw the sale ad in the newspaper and got the deal that was advertised.So far we are pleased with the purchase price and the quality of the mattress.

Richard Church

22:00 30 Sep 14

I needed a new mattress and box springs for a rental house I am renting. I hate to waste time and "shop too much" so I was referred to SleepZone by a friend that said I would not be disappointed. Upon entering the store I was immediately …MoreI needed a new mattress and box springs for a rental house I am renting. I hate to waste time and "shop too much" so I was referred to SleepZone by a friend that said I would not be disappointed. Upon entering the store I was immediately welcomed by owner, Mark Matteau, and asked my preferences. We decised on a price point and went from there. He was extremely knowledgeable, professional and friendly. I was in and out and very happy in about 25 minutes. For someone that does not like to shop, it was a plesant shopping experience and I am very satisfied.

Roger Sims

22:00 30 Sep 14

My wife and I had very good experience at the Johnson City store Mark Matteau was very helpful during our visit. We tried out 3 mattress before deciding on the one that felt the best for us.The delivery was on time and the setup did not …MoreMy wife and I had very good experience at the Johnson City store Mark Matteau was very helpful during our visit. We tried out 3 mattress before deciding on the one that felt the best for us.The delivery was on time and the setup did not take long at all. I ask if this was the correct mattress that we selected at the store and was told it was, but I can not tell on any of the tags if this is the correct mattress. We selected the split king Tempur-Pedic Supreme I purchased this mattress for pain management and I have always had back pain in the morning. After only two nights I have not had the back pain that I have had with our old mattress.

Amanda Christman

22:00 30 Sep 14

My family had a great experience when we bought our mattress..The salesman was friendly,intelligent and helpful man ....

amy morrell

22:00 30 Sep 14

Mark Matteau (Store Owner) was very helpful when my husband and I were shopping for a new mattress. I would shop at that location for futures purchases. Very happy with our new Tempur-Pedic.

S Lewis

22:00 30 Sep 14

This dealer was full of information about the different kinds of mattresses and asked lots of questions to see what kind would be best for us. The salesman did not push us into making a quick decision. We spent almost 3 hours looking and …MoreThis dealer was full of information about the different kinds of mattresses and asked lots of questions to see what kind would be best for us. The salesman did not push us into making a quick decision. We spent almost 3 hours looking and lying down on lots of models and we bought the Tempur Pedic Queen Cloud Luxe with the Queen Deluxe adjustable base, it even has massage on it. This is the third mattress we have bought from this dealer in the approximately the past 15 years. It you are looking to buy a mattress check with The Sleep Zone before you buy.

Rhonda Lacey

22:00 30 Sep 14

My husband started shopping for a new mattress after we noticed we were not sleeping well. The mattress we had was too soft and every time one of us moved, the other woke up. My husband has also had two back surgeries and rarely slept …MoreMy husband started shopping for a new mattress after we noticed we were not sleeping well. The mattress we had was too soft and every time one of us moved, the other woke up. My husband has also had two back surgeries and rarely slept through the night due to back pain. Not anymore! Mark showed him (and us) the Tempur-Pedic line of mattresses and discussed the pros and cons of each one. It was difficult for us to make a decision, but Mark was honest, thorough and patient and helped us select the right one for us. Financing was simple and although I was in a bit of sticker shock due to the price, I can say that it has been well worth it! No more tossing and turning! My husband sleeps through the night and that has improved how he feels throughout the day. It has certainly made a big difference. After a couple of months sleeping on our new mattress, we went out of town for a weekend. That was when we really noticed the difference our new mattress had made in the quality of our sleep. The bed in the hotel felt like a rock. Neither of us slept well and couldn't wait to get back home to our bed! I would highly recommend Sleep Zone - whether it is a standard mattress or a top of the line Temur-Pedic,this is the place to go.

shanjctn Girish

22:00 30 Sep 14

In October 2013, we bought Dr. Breus two twin XL synergy mattresses for our king size bed from SleepZone mattress centers in Johnson City, TN. My husband and I had spent lot of time reading reviews online about all different brand …MoreIn October 2013, we bought Dr. Breus two twin XL synergy mattresses for our king size bed from SleepZone mattress centers in Johnson City, TN. My husband and I had spent lot of time reading reviews online about all different brand mattresses. But The owner of the store, Mark Matteau was a great help for us to decide on mattress that fit our criteria. The mattresses we have purchased has latex and it is medium firm yet soft enough. We had king size Stearns and Foster brand mattress for 11 years but there is absolutely no comparison between Dr. Breus brand to regular mattress. My husband and I have been getting good night sleep every night. Thanks to Mark at SleepZone for helping us.

Annis Evans

22:00 30 Sep 14

We bought our Tempur-Pedic from The Sleep Zone in 2007. This past December, a week before Christmas, one of the legs on the mattress frame broke which in turn caused 3 of the 4 legs to break. I called The Sleep Zone to see if they had a …MoreWe bought our Tempur-Pedic from The Sleep Zone in 2007. This past December, a week before Christmas, one of the legs on the mattress frame broke which in turn caused 3 of the 4 legs to break. I called The Sleep Zone to see if they had a frame that I could purchase to replace the broken frame. When I went to the store to pick up the frame, Tom and I were talking about Tempur-Pedics in general and how much my husband and I had enjoyed the bed and as we talked, he asked more questions about the frame and how it had broken, etc. He said, depending on how it broke, it might be fixed without having to use the $80+ frame I had bought. Tom said he would make some phone calls and get more information for me. A couple of days later, my husband and I went back to the store with the broken frame so Tom could see exactly what had broken and why. As it turned out, the mattress should have been on casters when it was installed in 2007 and never attached to the bed using the frame at all. Tom looked at the original receipt and saw that they had installed it using the system that had broken and he said that the store would put the casters on and hopefully not have to use any parts from the frame that I had bought and I could get a refund. And, that is what happened. The warehouse manager came to our house and installed the casters and now the bed sits a little higher and actually looks better, and my husband and I both think the bed sleeps even better than before. I took my receipt by the store yesterday and got a full refund on the new frame that was returned. We received exemplary service from Tom and Mark that we never would have gotten at a big box store. We had assumed the bed was installed correctly back in 2007, but when Tom and Mark realized the mistake, they took the necessary steps to correct the problem and they did it graciously, with no hassle to us. Our next mattress will definitely come from The Sleep Zone, but since we have the Tempur-Pedic, we probably won't be in the market for a new mattress for another decade at least. THANK YOU Mark and Tom!!

Kendell Jillson

22:00 30 Sep 14

We just bought a house in the area, and needed a new mattress. We went into the Sleepzone, and met with the manager, Tom. He was very informative and helpful, but also very relaxed and not pushy. We investigated and tried out the wide …MoreWe just bought a house in the area, and needed a new mattress. We went into the Sleepzone, and met with the manager, Tom. He was very informative and helpful, but also very relaxed and not pushy. We investigated and tried out the wide variety of matresses, and ultimately settled on a Tempur-pedic. We needed to leave town shortly thereafter, so it was really great when we were able to get next day delivery. (technically it was even same-day, since we didn't ultimately decide until we went back the next morning). All-in-all, a great experience. We will definitely go back when we need any additional mattresses.

Natasha Winborn

22:00 30 Sep 14

I was looking for Tempur-Pedic memory foam mattress. I found the best deal on Rhapsody Luxe mattress/base/pillows at the Sleep Zone in JC. I absolutely love my new mattress!!! Mark was awesome to deal with and delivered on time. I would …MoreI was looking for Tempur-Pedic memory foam mattress. I found the best deal on Rhapsody Luxe mattress/base/pillows at the Sleep Zone in JC. I absolutely love my new mattress!!! Mark was awesome to deal with and delivered on time. I would definitely recommend SleepZone Center to anyone looking for a new mattress and superb customer service.Natasha Winborn

Shonna McReynolds

22:00 30 Sep 14

My husband and I were shopping for a good mattress and went to several stores including the Sleep Number store but we decided to buy a mattress at The Sleep Zone. We bought a Tempur Pedic mattress. The saleman, Mark was very attentive and …MoreMy husband and I were shopping for a good mattress and went to several stores including the Sleep Number store but we decided to buy a mattress at The Sleep Zone. We bought a Tempur Pedic mattress. The saleman, Mark was very attentive and informative. We asked lots of questions and he was very knowledgeable about the different kinds of mattresses. We did not feel pressured to buy a mattress. We thoroughly enjoyed our visit with Mark and we are enjoying our new Tempur Pedic mattress. I would definitely recommend The Sleep Zone Mattress Center and Mark if you are in the market for a new mattress!

Cade Hensley

22:00 30 Sep 14

Great store and employees. Thanks to Thomas for his help.

heidi adams

22:00 30 Sep 14

Mark was so helpful and friendly, and the mattresses are the best quality in town. I will shop here again.

Brent Adams

22:00 30 Sep 14

TL;DR - Great shopping experience! Mark, the owner, was a pleasure to work with. He asked what we were shopping for, what we wanted to pay and showed us a mattress that met all our needs and came in under budget. After two weeks sleeping on …MoreTL;DR - Great shopping experience! Mark, the owner, was a pleasure to work with. He asked what we were shopping for, what we wanted to pay and showed us a mattress that met all our needs and came in under budget. After two weeks sleeping on our new King size memory foam bed, we couldn't be happier!Full Review:After having had a good experience with SleepZone when we bought our last mattress, my wife and I decided to visit there again now that we were in the market for a King size bed. After working with another customer for a few minutes Mark, the owner, came over and said hello. He immediately recognized us from our last visit (eight years ago) and asked if we'd bought a bed from him prior. We confirmed that was indeed us and reintroduced ourselves.Once again, we had a terrific shopping experience here. We told Mark we were looking for a firm, King size mattress and that we needed to be frugal (our first child was born recently so every dollar counts these days). He immediately took us to a memory foam bed a full hundred dollars below our upper limit. We laid on it and both loved it immediately. He suggested we try two other options (one that was slightly less expensive and one that was more) but his first recommendation was exactly what we were looking for. We sat down to set up the financing and delivery and were out of the store in less than an hour. This being our second positive experience here, my wife and I recommend SleepZone without reservation. We love our new mattress and appreciate the great customer care we've received at this store.

Mell Denton

22:00 30 Sep 14

My husband and I had been mattress shopping for a guest bedroom when he suggested we try The SleepZone. I was hesitant thinking it would be too expensive for our purpose. We were greeted by Thomas, who we explained what we were in the …MoreMy husband and I had been mattress shopping for a guest bedroom when he suggested we try The SleepZone. I was hesitant thinking it would be too expensive for our purpose. We were greeted by Thomas, who we explained what we were in the market for. He understood, and took us to the size mattress we needed. Thomas was very helpful and took his time explaining the different advantages of the ones available. We decided on the middle priced one, which I might add was in our price range and WITHOUT high sales techniques. That was so refreshing! Finally I thought, a good explanation of products, then just deciding from there. THANK YOU Thomas, for making this so easy for us! We will definitely be back when the need arises and plan telling everyone how wonderful we were treated! This is an awesome store!

Jim Kyte

22:00 30 Sep 14

My wife and I decided we needed a new mattress for a second bedroom and headed on down to the SleepZone Mattress center to find one. We were greeted by Mark the owner who presented us with the type of Mattress were looking for. We were …MoreMy wife and I decided we needed a new mattress for a second bedroom and headed on down to the SleepZone Mattress center to find one. We were greeted by Mark the owner who presented us with the type of Mattress were looking for. We were familiar with the company because we had purchased a mattress set a few years back and were completely satisfied with that set.The transaction only took several minutes and we were on our way.Mark told us when to expect the delivery and guess what? It was there exactly when promised, something that rarely happens in this day and age.The two men delivery men were exceptionally careful with the handling of the mattress set around the existing furniture. They were exceptionally careful and courteous, something else that is rare today.Now for the good part! last night we sleep on the new mattress set and it was great! Thanks Mark to you and your team.a very satisfied repeat customer.

pam s

22:00 30 Sep 14

A few years ago we purchased 3 mattress. We were very pleased with the knowledge of the sales person and how he encouraged us to take our time. We made 3 trips trying out the different products before we decided. We were pleased with the …MoreA few years ago we purchased 3 mattress. We were very pleased with the knowledge of the sales person and how he encouraged us to take our time. We made 3 trips trying out the different products before we decided. We were pleased with the overall selection, financing, and delivery. Last month we needed to purchase a set for a guest room and found the perfect memory foam set at a great price. Once again pleased with our experience!

Christy Kibelbek

22:00 30 Sep 14

Totally amazing! Both the service and bed! My husband and I suffered from lower back pain. We are only in our thirties and knew we needed to do something. The personal, friendly and helpful owner and staff of The SleepZone helped us make a …MoreTotally amazing! Both the service and bed! My husband and I suffered from lower back pain. We are only in our thirties and knew we needed to do something. The personal, friendly and helpful owner and staff of The SleepZone helped us make a informed decision. They did not "SELL" us anything. We asked questions and they LISTENED and gave us help. We needed a better bed but an adjustable frame to position our bodies better the relieve the pain. At the store we felt it IMMEDIATELY! We have had our new mattress and adjustable frame for 2 months now and we both are PAIN FREE. Everyday. The prices are great and affordable. Just think how much time you spend in the bed...... So try it! They are helpful and not pushy!! Promise!

Lee Ruffin

22:00 30 Sep 14

After trekking across the Johnson City area looking for the "perfect" mattress and the right vibe of the store, we stopped at SleepZone. We were greeted by the owner, Mark. Mark knew his business and was very helpful in finding us …MoreAfter trekking across the Johnson City area looking for the "perfect" mattress and the right vibe of the store, we stopped at SleepZone. We were greeted by the owner, Mark. Mark knew his business and was very helpful in finding us possibilities for our upcoming purchase. There was NO pressure, No "used car" talk, just the facts. The price was the best of all the other places, in stock, couple of days for free delivery, and all happened without a hitch. Our first night on our new mattress was last night and boy, was it good!

Wanda Holden

22:00 30 Sep 14

Only three more days until my new adjustable base for my bed is delivered! I can't wait! My sales rep Mark Matteau (Owner) was very help in making my decision. He knows his beds and bedding products, was not pushy, and I felt very …MoreOnly three more days until my new adjustable base for my bed is delivered! I can't wait! My sales rep Mark Matteau (Owner) was very help in making my decision. He knows his beds and bedding products, was not pushy, and I felt very comfortable through the whole buying process. I will recommend him to friends in the future. Thanks Sleep Zone!! Wanda Holden

Bill Dugger

22:00 30 Sep 14

My name is William Dugger.The store was very neat and clean. The salesman acknowledged us at once. He was with another customer, and said he would be right with us. He asked what we were looking for, and showed us where to look while he …MoreMy name is William Dugger.The store was very neat and clean. The salesman acknowledged us at once. He was with another customer, and said he would be right with us. He asked what we were looking for, and showed us where to look while he finished with customer. When he came to us, he was very nice. He knew the products very well. It was only a short time and we knew what we wanted. He verified the mattress we wanted by having us try out the two that came with bed. It made our mind up easy. The store had a wide variety of beds and mattresses. WE saved over $1,000.00 at this store verses the other well known brand. I would recommend you check out this store before you even think about any other store if you check other stores, be sure to shop here last and compare.

Kathy Bullen

22:00 30 Sep 14

John was extremely courteous and helpful the day I went into the store to purchase my new bed! There was no pressure. He gave me all the time I needed to consider a variety of mattresses. The delivery/set-up guys were just as courteous …MoreJohn was extremely courteous and helpful the day I went into the store to purchase my new bed! There was no pressure. He gave me all the time I needed to consider a variety of mattresses. The delivery/set-up guys were just as courteous and helpful. This is the second time I have purchased a product from Sleep Zone and I will continue to recommend this store to friends and family.

Margie Nathanson

22:00 30 Sep 14

There were no pushy sales people. I gave them my price range and they provided me with a very comfortable mattress/box springs. The delivery men were very helpful. I plan to buy another mattress there soon. I highly recommend them.

Tammy Yelton

22:00 30 Sep 14

My name is Charles Alexander, I just purchased a mattress at The Sleep Zone. I was very pleased with the service I received. The salesman explained everything to me and was very helpful in helping me choose the right mattress for me. I did …MoreMy name is Charles Alexander, I just purchased a mattress at The Sleep Zone. I was very pleased with the service I received. The salesman explained everything to me and was very helpful in helping me choose the right mattress for me. I did not fill like I was pressured in any way. I will recommend The Sleep Zone to my friends and family. Thank You for such good service.

Robin Lincoln

22:00 30 Sep 14

I went on a rather urgent mission to find a mattress for a friend who is sick and expects to have to spend quite a bit of time in bed. My friend needed a very good bed, but did not want to pay thousands more than needed to get a good …MoreI went on a rather urgent mission to find a mattress for a friend who is sick and expects to have to spend quite a bit of time in bed. My friend needed a very good bed, but did not want to pay thousands more than needed to get a good surface and some extra features. Thomas Ray was there to assist us, and he couldn't have been any better. He helped us identify the best bed for our needs, and looked to find the lowest cost option with those features. Thomas was very helpful in arranging for delivery of the mattress, and was just very kind and helpful - not at all pushy. I would definitely shop at SleepZone again. The mattress is getting a huge thumbs up from my friend's wife!

k Harris

22:00 30 Sep 14

We where very impressed with our salesman Thomas Ray he was not pushy and answered all of our question. We looked at several mattresses and narrowed it down to two. Thomas then told us the difference between the two. We went with the …MoreWe where very impressed with our salesman Thomas Ray he was not pushy and answered all of our question. We looked at several mattresses and narrowed it down to two. Thomas then told us the difference between the two. We went with the Perfect Contour 5000 with the Reverie adjustable base and we love it I am sleeping the best I have in years. I feel like I'm 10 years younger !!!!!!

Darrell Tilson

22:00 30 Sep 14

Mark was very helpful helping us to try several different beds even though we had about settled on the one we liked. The delivery was early which was good for me that day. It turned out that the box spring on our bed made it too high for my …MoreMark was very helpful helping us to try several different beds even though we had about settled on the one we liked. The delivery was early which was good for me that day. It turned out that the box spring on our bed made it too high for my wife to get into bed comfortably. I called Mark and he thought it would take over a week to get a matching box, but he got it early and delivered it in less than a week.

Andy Sabisch

22:00 30 Sep 14

Past experiences when looking for mattresses have been less than positive thanks to high pressure sales staff and limited selections . . . but having just relocated to the Johnson City area and needing a replacement mattress, I asked around …MorePast experiences when looking for mattresses have been less than positive thanks to high pressure sales staff and limited selections . . . but having just relocated to the Johnson City area and needing a replacement mattress, I asked around for recommendations and The SleepZone came up more than once. Stopping in, Thomas was very helpful and explained the differences between several models and in the end, the one that bets fit my needs was not the most expensive one on display . . . . in fact, just the opposite. There's something of note . . . the sales staff not pressing you to go with the most expensive model in the store!No pressure, understandable answers and a smooth checkout process sets The SleepZone apart from other stores I have been in over the past 30 years. Once we get moved in, we will need another 2 sets and I know where we will be getting them!

Morgan Buda

22:00 30 Sep 14

I came in with my parents looking for a bed for my new apartment. Thomas Ray was the perfect salesman. He was patient, understanding, informative, and extremely nice. I found my bed- Laura Ashley brand- and we efficiently and quickly paid. …MoreI came in with my parents looking for a bed for my new apartment. Thomas Ray was the perfect salesman. He was patient, understanding, informative, and extremely nice. I found my bed- Laura Ashley brand- and we efficiently and quickly paid. We went different places throughout the day looking for a mattress, and I can say with full honesty that this is THE place to go. Morgan Buda

Jessica Spears

22:00 30 Sep 14

We purchased our new Dr. Breus King mattress 2 weeks ago & love it. Mark helped us decide on what comfort and price range we were looking for. Showroom was very clean, and Mark was wonderful he asked questions to help us decide what we wanted. Gave us time to talk and not pushy. Thanks

Isaiah Arnold

22:00 30 Sep 14

Really like the store and the staff, but most of all love the new mattress. I had put a lot of research into mattress quality and pricing prior to my visit to the store. This business has a really good reputation which was the main reason I …MoreReally like the store and the staff, but most of all love the new mattress. I had put a lot of research into mattress quality and pricing prior to my visit to the store. This business has a really good reputation which was the main reason I gave them a try along with good pricing and great product. I'm a first time customer but I will shop with them in the future.Sincerely,Tom Webb

Shana Fox

22:00 30 Sep 13

We went in to SleepZone the other day looking to replace our mattress with something very plush. The staff was informative and present to answer question, but not over burdening with their presence. After showing us all our options we …MoreWe went in to SleepZone the other day looking to replace our mattress with something very plush. The staff was informative and present to answer question, but not over burdening with their presence. After showing us all our options we were given plenty of space to talk it over and try various beds until we felt comfortable with our choice. Great prices, financing options and fair delivery fees. I couldn't be happier that we thought to try our luck there.

Stanley LiCalzi

22:00 30 Sep 13

My wife had just had surgery for pancreatic cancer and needed something more comfortable to sleep on. Mark was very helpful and went over and beyond what was expected to make sure we were satisfied. She tried out quite a few before she …MoreMy wife had just had surgery for pancreatic cancer and needed something more comfortable to sleep on. Mark was very helpful and went over and beyond what was expected to make sure we were satisfied. She tried out quite a few before she found one she was happy with. Mark even went out of his way to switch a few things around to make sure she was satisfied. They are great to do business with and have great prices. Thanks again Mark, you were friendly, kind, and knowledgeable.Stan Jones and Mary Reeves

Douglas Fritz

22:00 30 Sep 13

We bought a mattress at The Sleep Zone on Sept. 28, and were very impressed with the way we were treated. We did not feel pressure to buy right away, and we got all of the information we needed as all of our questions — even the redundant …MoreWe bought a mattress at The Sleep Zone on Sept. 28, and were very impressed with the way we were treated. We did not feel pressure to buy right away, and we got all of the information we needed as all of our questions — even the redundant ones — were answered patiently.We left The Sleep Zone and were directed to a furniture store to check on a headboard. The owner, Mark Matteau, told us to take our time and think things over. While we were out, we prayed for guidance and found peace in our decision to return to the store.When we got back, we made a final decision on the mattress we wanted, and Mark had us out of the store in a matter of a few minutes with delivery set up about a week later.Everything Mark did from start to finish was professional, and he covered all of the bases. One of the best things he did was not pushing us toward higher-priced mattresses. He even offered the positives about the least expensive mattress in the store, and appeared very willing to sell us that mattress.We look forward to receiving the mattress. My daughter bought a mattress from The Sleep Zone many years ago, and is still satisfied with it.Sincerely,Douglas Fritz

Janice Dugger

22:00 30 Sep 13

Bought a adjustable base from Mark at The SleepZone this morning. Very pleasant experience, especially after comparing with Ashley Home Furnishings. Mark was friendly and helpful, but no high pressure. Informative and knowledgeable about …MoreBought a adjustable base from Mark at The SleepZone this morning. Very pleasant experience, especially after comparing with Ashley Home Furnishings. Mark was friendly and helpful, but no high pressure. Informative and knowledgeable about the product, with fair pricing and willing to give us a deal!We will definitely return to The SleepZone with future mattress needs, and would recommend them to friends!

Daniel Owens

22:00 30 Sep 13

Tom did an awesome job assisting us and definitely made a good impression and personal connection. We had been to two previous stores in town and they asked us price range and firm or soft and just followed us as we tried mattresses. Tom …MoreTom did an awesome job assisting us and definitely made a good impression and personal connection. We had been to two previous stores in town and they asked us price range and firm or soft and just followed us as we tried mattresses. Tom asked detailed questions and explained the differences in each mattress he recommended. He was very down to earth and straight forward. Will definitely recommend and return in the future.

Elaine Crawford

22:00 30 Sep 13

After shopping for months for a new mattress set, we were thrilled with the customer service, and knowledge of the product, that we experienced from Tom at The SleepZone Mattress Center on Bristol Hwy. We told him what we were looking for, …MoreAfter shopping for months for a new mattress set, we were thrilled with the customer service, and knowledge of the product, that we experienced from Tom at The SleepZone Mattress Center on Bristol Hwy. We told him what we were looking for, what our concerns were, and we got honest and extremely helpful information. Still being a procrastinator, we came home and researched the information he gave us, and found everything to be completely accurate. He wasn't at all pushy, and encouraged us to research and take our time. We were very pleased, and I highly recommend this particular store.

Kendra Franklin

22:00 30 Sep 13

We had been to it seems every store and we found nothing until we stopped by the sleep zone mattress center. The sales person Tom was very nice and answered all our questions and took the time to listen with out trying to push the sale. I'd recommended this place to anyone. Great place and great service. We love our new bed:-)

K Pindzola

22:00 30 Sep 13

I was looking for a mattress and happened to learn that Mark supports a couple of my favorite local charities. So I decided to go see what they have and how their prices compare, because I prefer to support local businesses, especially …MoreI was looking for a mattress and happened to learn that Mark supports a couple of my favorite local charities. So I decided to go see what they have and how their prices compare, because I prefer to support local businesses, especially those that "give back" to our community. The folks at Sleep Zone really know their stuff, and they have a great selection of mattresses. Super helpful and professional. Plus, they stand behind their products. I changed my mind about a mattress (wanted softer) and they said "no problem!" I definitely recommend The Sleep Zone if you're looking for a quality mattress, and you'll like their prices too.

Wenny Elrod

22:00 30 Sep 13

Do you remember the days when a customer was the most important person to a business and they were treated special? …MoreDo you remember the days when a customer was the most important person to a business and they were treated special? My husband and I decided it was time to get a new bed. So we went to the SleepZone in Johnson City. There Thomas gave us the Red Carpet treatment. He answered all of our questions, was patient and so very respectful, no pressure just simple facts. He didn't rush us or try to push us into anything. And while we mulled over our sleeping purchase choices, I observed that he gave the same patient respect to other customers he served that day. We left very happy with our purchase. We don't find service like that much any more. It was just a good experience. So go visit the SleepZone and you will experience what good service is really like.

Amelia Smith

22:00 30 Sep 13

We went to several stores before Sleepzone and they were by far the most helpful. The owner helped us and he showed us only mattresses that were in our price range and didn’t try to pressure us to spend more than we wanted. The mattress …MoreWe went to several stores before Sleepzone and they were by far the most helpful. The owner helped us and he showed us only mattresses that were in our price range and didn’t try to pressure us to spend more than we wanted. The mattress we picked was a better quality than other stores offered for the price. We went back later in a truck so we could pick it up and there was someone else working, but he was also very nice and helped us get it loaded up. Overall it was an easy and quick process.

Patsy Smithson

22:00 30 Sep 13

I would highly recommend The Sleep Zone. I have purchased three mattress sets from them and have had a great experience each time. The sales people are very knowledgeable and helpful in trying to find just the right fit for you. They are …MoreI would highly recommend The Sleep Zone. I have purchased three mattress sets from them and have had a great experience each time. The sales people are very knowledgeable and helpful in trying to find just the right fit for you. They are not pushy and are very patient and will let you try out as many beds as you want to. They do not try to sell you something that you are not interested in. The delivery guys are very courteous and respectful when they come into your home and the delivery has always been within the time frame that was scheduled.I also appreciate the fact that they support the local Christian radio station, WCQR.Patsy Smithson

Rhonda Cable

22:00 30 Sep 13

Our sales person was Thomas Ray and he was wonderful to us during our visit to The Sleepzone Mattress Center in Johnson City TN on the Bristol Hwy. I would recommend that you stop by this store and shop for your next mattress set. Thomas …MoreOur sales person was Thomas Ray and he was wonderful to us during our visit to The Sleepzone Mattress Center in Johnson City TN on the Bristol Hwy. I would recommend that you stop by this store and shop for your next mattress set. Thomas knows his mattresses and is very helpful. He does not try to push the most expensive set on you just to make a sale. He listens to you and tries to help you make the best decision for what your needs are in a mattress.

Deborah Bailey

22:00 30 Sep 13

This is 2 full weeks of sleeping on my new Primo bed. I am sleeping all night now without waking up 4 or 5 times. I feel more refreshed and alive when I get up. My husband has a bad back and he is doing much better with this bed and sleeping better as well. We are very pleased with the purchase and should have done it sooner.

Paige Carmichael

22:00 30 Sep 13

My wife and I came in to the store, after searching around Johnson City for a new bed. We were greeted warmly and shown a few beds, specifically a memory foam mattress that was on sale. The salesman let us know all the features and specifications of the bed and we ended up buying it. We love our new bed, Thanks SleepZone!

Amy Bradley

22:00 30 Sep 13

My experience was excellent at The SleepZone Mattress Center in Johnson City. From the moment I walked in the door I was greeted & assisted in a professional manner. The salesperson was very knowledgable about the products and helped me …MoreMy experience was excellent at The SleepZone Mattress Center in Johnson City. From the moment I walked in the door I was greeted & assisted in a professional manner. The salesperson was very knowledgable about the products and helped me find the right mattress set for me. I had never shopped there before a few days ago but I would definitely recommend SleepZone to my family and friends. Thank you SleepZone!!

Emily Parton

22:00 30 Sep 13

We stopped and looked at two other stores before going to SleepZone but I am glad we decided to stop at SleepZone. Tom, the associate that helped us was extremely nice and helpful and wasn't at all pushy. He showed us several mattress and …MoreWe stopped and looked at two other stores before going to SleepZone but I am glad we decided to stop at SleepZone. Tom, the associate that helped us was extremely nice and helpful and wasn't at all pushy. He showed us several mattress and expained the differences, but what we appreciated the most was the fact that he took his time with us and listened to us and answered our questions. I would recommend The Sleep Zone to anyone! We will be repeat customers!!!

Renzie Reed

22:00 30 Sep 13

On a whim while on lunch hour, dashed into the Sleep Zone. Glad I did! Thomas was extremely polite, and helpful, and very informative. He guided me in making the best choice for my family. My co-worker was with me, was not in the least …MoreOn a whim while on lunch hour, dashed into the Sleep Zone. Glad I did! Thomas was extremely polite, and helpful, and very informative. He guided me in making the best choice for my family. My co-worker was with me, was not in the least shopping for a mattress either, and she will purhcase 2 sets this weekend as well. I am looking forward to delivery! Thanks Thomas Ray! Wonderful experience:)

Ed Rogers

22:00 30 Sep 13

Warranty experience was far better than anticipated.Mark & Thomas made sure they took care of us and because of that service, we purchased another bed (now 4) from their store. I would recommend this store to anyone needing a great bed with no hassle after the sale service.

Bill Copper

22:00 30 Sep 13

We were very pleased with the entire experience with The SleepZone Mattress Center. Mark helped us look at a number of options and gave us a pressure-free environment to decide on the right fit for us. …MoreWe were very pleased with the entire experience with The SleepZone Mattress Center. Mark helped us look at a number of options and gave us a pressure-free environment to decide on the right fit for us. We LOVE sleeping on the mattress and have already seen a difference in the amount and quality of the sleep we've experienced.We highly recommend Mark Matteau and The SleepZone Mattress Center.

Gary Forslin

22:00 30 Sep 13

What a great experience we had today. Thomas Ray answered all of our questions and was very thorough closing the deal. We will visit the SleepZone Mattress Center in Johnson City again for all of our bedding needs.

Stephanie Frye-Clark

22:00 30 Sep 13

I'm moving to Johnson City for work and purchased a mattress while house hunting. Couldn't of asked for better service. I gave my price range and never felt pushed to go beyond it. Great experience overall!

James D Banner

22:00 30 Sep 13

Mark listened to my wife and I when we explained what we were looking for in a mattress and HE found exactly what we needed. He did all of this without pressuring us into taking a higher priced mattress. Thank you Mark and SleepZone for the great experience we had in your store.

Russ Rayner

22:00 30 Sep 13

Was very satisfied w/ our purchase! Very knowledgeable about their products. They were not out to necessarily sell us the most expensive but what suited both our needs and our budget. Looking forward to many years of comfy sleep. Thanks …MoreWas very satisfied w/ our purchase! Very knowledgeable about their products. They were not out to necessarily sell us the most expensive but what suited both our needs and our budget. Looking forward to many years of comfy sleep. Thanks Sleep Zone. When any of our friends speak of needing a new bed we will definately recomend you. Thanks, Ralph Rayner & Wanda Holden

Michelle Shelton

22:00 30 Sep 13

Quick and easy. Mark was excellent in helping me select my full size mattress and box springs. He didn't smother me and allowed me to browse and offered advice whenever I asked. Thanks Mark.

Judy Griffith

22:00 30 Sep 13

Service was excellent.........Mr. Ray was so helpful and friendly. He was professional and really knows his products. We decided on a King split mattress and we are looking forward to using it. …MoreService was excellent.........Mr. Ray was so helpful and friendly. He was professional and really knows his products. We decided on a King split mattress and we are looking forward to using it.Thanks again,Judy Griffith

Brad Kanner

22:00 30 Sep 13

My wife and I were shopping around for adjustable bed frames at a couple big furniture stores in our area, but we were only looking for 2 twin adjustable base's and the sales people in the big stores lost interest and tried to sell us …MoreMy wife and I were shopping around for adjustable bed frames at a couple big furniture stores in our area, but we were only looking for 2 twin adjustable base's and the sales people in the big stores lost interest and tried to sell us mattresses and bases. Then we went to The Sleep Zone in Johnson City and talked to Mark, who we found out is the owner. He was immediately helpful,and didn't try to sell us anything we didn't want or need. He listened to what we wanted and solved our problem in just a few minutes. I would highly recommend The Sleep Zone Mattress Center for a great shopping experience. Brad M. Kanner, Watauga, TN

Charles Hampton

22:00 30 Sep 13

July 4th we visted the Sleep Zone and felt very welcome and attended to the moment we arrived. Mark was very helpful and knowledgeable about his products.I would recommend the Sleep Zone of Johnson City to any one.

Eric Webb

22:00 30 Sep 13

Very excellent service, I was in and out with no problems at all. I appreciate their business and if I ever need a mattress again, I will be back to them for sure!!!

Amanda Mori

22:00 30 Sep 13

We bought a new Tempur-Pedic mattress at The SleepZone a month ago and I can honestly say it has made so much of a difference. We sleep so much better and no more tossing and turning. The people at The SleepZone really know their stuff and …MoreWe bought a new Tempur-Pedic mattress at The SleepZone a month ago and I can honestly say it has made so much of a difference. We sleep so much better and no more tossing and turning. The people at The SleepZone really know their stuff and helped us out a lot to find our perfect mattress. They weren't pushy at all and gave us plenty of time to ourselves to try the mattresses out which we really appreciated. Thank you SleepZone!Nate and Amanda Mori

Mark Maxwell

22:00 30 Sep 13

I am extremely pleased with the way I was treated by the salesperson and how helpful they were. I would recommend Sleepzone to all my friends.

Jeremy Frear

22:00 30 Sep 13

i bought a mattress there a couple weeks ago and for a great price i got a nice memory foam mattress and i sleep great

nancy Bravender

22:00 30 Sep 13

fast friendly service and great prices!

Margaret Ledes

22:00 30 Sep 13

This place has the best customer service in the area. We bought our Tempurpedic mattress here and couldn't be more pleased with it.

Judi Hicks

22:00 30 Sep 13

Great experience & Mr. Ray was extremely helpful!

Family Owned and Operated since 1994

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