The SleepZone Mattress Centers have been serving the best prices and largest selection for over 20 years. We are the area's oldest TempurPedic retailer and are here to help you find the TempurPedic mattress that fits your needs. You can count on our dependable service along with free delivery and set-up to make your purchase of a TempurPedic mattress easy and affordable.
HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Erik was able to answer all my wife's questions. Very satisfied customer,
- Kenneth Motley
Erik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik also interacted with my children and asked them how their Christmas was. He then proceeded to ask what size mattress I was looking for and I advised him and then told him how much I was able to work with. He advised me of the deals they were running for the holidays. Sleep Zone has really great deals. I love the mattresses from here. I had previously purchased a queen size and it is great. I will continue doing business with Sleep Zone because of their friendly staff like Erik and the great prices. In my book they have a 5 star rating. It is very hard to find a place of business that has caring and friendly employees. Thank you Erik for the great customer service, we enjoyed our visit.
- Melanie Range
We usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them our budget he didn’t try to up sale us or make us feel like we should be spending more. He simply fit our needs with our budget, and we greatly appreciated the help and kindness! I would recommend the Sleep Zone in Johnson City and Chris Wiley to anyone! They will definitely treat you right!! Thank you for the great experience!
- Melanie Arnett
We shopped around a lot so I feel very confident that we got the best deal for what we were looking for. They were very knowable and were able to learn exactly what we were looking for in a mattress with just a few questions. Then was able to break it down into just a few choices. We saved thousands compared to a lot that we looked at, and got all the bells a whisles we wanted. Very happy with our purchase of a quality mattress at a unbeatable price! We are also glad to support local made in America business. Not to mention the staff is very friendly. We also feel better knowing that if we have a problem we can come right to the store and deal with a person not having to go though some big corporation or hang out forever on the phone waiting to talk to customer service person over seas somewhere. I would high recommend this place to anyone who is serious about getting a quality product for a great price with awesome customer service.
- curtis bachelor
We have returned to the SleepZone for all our mattress needs over the past 10 years and have received nothing but the best service every time. The staff is helpful, informative and very patient. Great quality products and people! Thank you again, Bonnie Meyer
- Bonnie Meyer
We walked in to The Sleep Zone Kingsport store thinking we knew exactly what we were looking for in a new mattress. After talking with Jim Rogers, I realized my knowledge was very lacking. Jim directed us In the right direction and I am very pleased with my purchase. A big Thank You to Jim for being so helpful in our decision. If you are looking to buy a new mattress set, may I suggest The Sleep Zone Mattress Center of Kingsport. Great selection and the best customer service!! Thank you! Laura and Adam
Very knowledgeable staff in Todd as well as Jim. They were very easy to work with and there was never any pressure to buy. Todd went out of his way to be helpful. We bought today and it’s being delivered tomorrow. We are very pleased. I would use them again and recommend them to anyone in the market for a mattress.
My wife and I were looking for an affordable, comfortable king-sized bed. We had planned to check several places, but since I had gotten a good bed from Sleep Zone back in 2008, we decided to go there first. Upon entering, we were warmly greeted by Todd Whitehead. Todd was extremely knowledgeable about the product, and showed us many different beds, explaining the pros and cons of each. You could tell that he wasn't simply trying to "make the sale". He seemed to have a genuine interest in our needs and really took the time to make sure he found the proper bed for us (regardless of price). It is very rare in this day and age that you find outstanding customer service like Todd provided. If you are in the market for a new bed, don't waste your time going anywhere else!
The people in SleepZone in Kingsport are very helpful to their customers. They answered any and all questions we had and were very courteous. I absolute love their mattresses. thanks a lot from Karen Pennington Belinda and Rachael Clemons
We have purchased mattresses from SleepZone for the last 20 years, and have always been impressed with their selection. Having received excellent service, answers to our questions, and a very fair deal, we can heartily recommend this company to anyone considering a new mattress! Their delivery staff was polite and careful, and even moved our old mattress to another room for us. Linda Sinko, satisfied repeat customer
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