TempurPedic Elite Retailer

I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.

- Raven Honsaker

Friendly and helpful salesman. Very knowledgeable and patient while I tested out various mattresses. Mattresses here seem to be more reasonably priced than at other mattress stores around town. The only downside to this store is I that it'd be nice if there was a larger selection. Overall, great shopping experience.

- Adam Major

When I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and I won't shop anywhere else. I was able to have it delivered the next day without charge. They arrived when they said they would and setup was completed in less than 10 minutes. What's more, all the products that I have bought from them are still in great working order. Would highly recommend.

- Blaine Hester

My husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the comfort level and the firmness level. He was very knowledgeable and showed several different styles and types of mattresses that I might be interested in and what he felt could meet my need for back comfort. He also moved a mattress onto an adjustable frame to give me the full comfort effect. Eric was very patient and answered several questions we had, and there was never any high pressure sales talk. He was wonderful to work with.

- Donald Lofgren

Mike the owner greeted us promptly. Listened to what we wanted. Asked a couple of questions to narrow down price range and comfort level. Showed us our options. Allowed us to lie on them for a bit and make our decision without hard pressure sell tactics. We asked about delivery timeframe. He immediately contacted his delivery truck and within 3 hours mattress was delivered by friendly professional gentlemen. Highly recommend Sleep Zone! Definitely be back for future mattress needs.

- Belinda Mink

We had bought a Casper mattress in July 2017, and we unfortunately kept it past the 1oo day trial period when my wife started developing numbness in her hips and arms each morning after sleeping on the mattress each night. We called Casper, and...long story short, we were stuck with what we had. So, we decided to try and buy new, and ended up at SleepZone. We had heard from friends and family about how friendly and NOT pushy this store was, so we decided to try it. Todd Whitehead greeted us promptly upon entering the store, and didn't pressure us at all. We must have tried 8 or 10 different mattresses, and eliminated what wasn't right for us until we found what we NEEDED, not what was the most expensive. Todd told us he wanted what was best for us, and I believe now that he did. We didn't immediately buy, but went to another furniture store, and they had nothing (under $4000) that would approach what SleepZone offered us for under $1500. Todd treated us like a friend instead of like a customer, and I appreciate that. We'll definitely come back when we or our family has bedding needs. SleepZone delivered our mattress exactly when we needed, and the young men that did that were professional and friendly (I'm sorry I forget their names). So far (2 weeks) we are getting used to our Park Place Elite and sleeping so much better than before with our "bed out of a box":) Thanks again for the service, friendliness, and promptness. We appreciate it!!

-Kenny Clevenger

Great experience. I had gone to another mattress place and left with sticker shock and feeling ignored by the staff. At Sleep one, I was immediately heated and asked what I was looking for. I told him my experience and what I was looking for. He showed me a mattress that felt better than the one I had just tried and the price was way less, more or what I was expecting. They didn't have the mattress at the store but I was able to pick up the next day. Great bunch of people!

-susan lovelace

Todd was great and I didn't feel pressured to purchase immediately. He helped pick out a comfortable mattress with quick delivery. Best part was that I was able to bring in my small dog which meant the world to me!

-Christina Bisaillon

I went in last week and the week before looking at and asking about mattresses. I have R. A. and was asking them about the best mattresses for me. The 1st time, I talked to Todd and last week I talked to Jim. I purchased a mattress set and so far so good. Both guys were very informative. They was not pushy at all. I would definately recommend this place to purchase a mattress.

-Wanda Dunn

We visited Sleep Zone after finding a mattress we liked at Mattress Firm just to be sure we had found the right one before we made our purchase. We ended up finding one that we liked even better at Sleep Zone with the help of Todd. He was very knowledgeable and helpful. With the discount applied from their sale and the fact that they include the price of the new box spring in the listed price we actually ended up spending the same amount for a much nicer mattress. I would definitely recommend checking them out if you are in the market for a new mattress.

-Aaron Doran