The SleepZone Mattress Centers have been serving the best prices and largest selection for over 20 years. We are the area's oldest TempurPedic retailer and are here to help you find the TempurPedic mattress that fits your needs. You can count on our dependable service along with free delivery and set-up to make your purchase of a TempurPedic mattress easy and affordable.
We usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them our budget he didn’t try to up sale us or make us feel like we should be spending more. He simply fit our needs with our budget, and we greatly appreciated the help and kindness! I would recommend the Sleep Zone in Johnson City and Chris Wiley to anyone! They will definitely treat you right!! Thank you for the great experience!
- Melanie Arnett
Erik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik also interacted with my children and asked them how their Christmas was. He then proceeded to ask what size mattress I was looking for and I advised him and then told him how much I was able to work with. He advised me of the deals they were running for the holidays. Sleep Zone has really great deals. I love the mattresses from here. I had previously purchased a queen size and it is great. I will continue doing business with Sleep Zone because of their friendly staff like Erik and the great prices. In my book they have a 5 star rating. It is very hard to find a place of business that has caring and friendly employees. Thank you Erik for the great customer service, we enjoyed our visit.
- Melanie Range
HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Erik was able to answer all my wife's questions. Very satisfied customer,
- Kenneth Motley
Great customer service. Our salesman Erik was very knowledgeable and helped my wife and I find a mattress that worked for both of us. He spent plenty of time with us and we didn’t feel rushed. Love the fact that you can try a mattress at home for 15-30 days and can do an exchange if necessary. Also glad to find out that all the mattresses in the show room are made in the USA. Highly recommend stopping by if you need help finding a mattress that fits you and you are looking to eliminate sleep problems like aches and pains and tossing and turning. Plus free delivery and Sleep Zone offered to load our old mattress into our truck so we can deliver it to a family member. We felt good about making a purchase with a local company. Thanks
- K W
We went to the Sleep Zone on a whim, but were very pleased with the outcome. Erik Biorck was very knowledgable and explained everything we needed to know in detail, paying attention to our needs and wants. He was up front with the pros and cons of everything we were looking at and helped us quickly make a decision on a mattress to replace our worn out Ashley mattress. We are excited to get our mattress delivered for free as well. Definitely worth a 5 star rating.
- A Carpenter
We walked in to The Sleep Zone Kingsport store thinking we knew exactly what we were looking for in a new mattress. After talking with Jim Rogers, I realized my knowledge was very lacking. Jim directed us In the right direction and I am very pleased with my purchase. A big Thank You to Jim for being so helpful in our decision. If you are looking to buy a new mattress set, may I suggest The Sleep Zone Mattress Center of Kingsport. Great selection and the best customer service!! Thank you! Laura and Adam
Great experience in buying a mattress. Todd is one of the most knowledgeable salesman I have had encountered. He was very systematic in determining the right mattress for me. Offered the pros and cons of each. Todd was very pleasant and amicable. I can understand why this mattress store is rated so high. This was my first experience buying a mattress at SleepZone and it won’t be the last.
I was thinking of updating my old bed and noticed the 'Open" sign on a Sunday afternoon. Todd was there and was very helpful in helping me pick out a new bed, as I didn't really know what I was looking for except something new and more comfortable than my old one. He went one step further and got me the best price available. I definitely recommend visiting SleepZone if you're in the market!
Very knowledgeable staff in Todd as well as Jim. They were very easy to work with and there was never any pressure to buy. Todd went out of his way to be helpful. We bought today and it’s being delivered tomorrow. We are very pleased. I would use them again and recommend them to anyone in the market for a mattress.
My wife and I both have been having sleep problems for some time and our mattress was getting some age on it. So I researched the internet to fine the different kind of mattresses and soon found out I was more confused after than before. We stopped at SleepZone in Kingsport, Tn and Mr. Jim Rogers was very helpful in talking us through the different types of mattresses and what may be the best for us. I might add he wasn't the type of salesman to give you the pitch just to make a sale. It was very evident he was expertise in knowing all about the different kind of mattresses and we think he help us make the right choice. Thanks Jim rogers Tommy & Wilma Taylor
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