TempurPedic Elite Retailer

I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.

- Raven Honsaker

My husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the differences between various mattresses. This purchase was an experience. It was not a high-pressure situation. My husband and I were able to lay on the mattresses while Erik not only told us but showed us the difference in the way they performed. He asked us to lay down for several minutes while he manipulated the adjustable platform and proved to us how the mattress, coupled with the platform, decreased the pressure we felt in our backs. It was remarkable! I highly recommend you go see Erik and find out for yourselves what I experienced.

- Tonya Kennard

Friendly and helpful salesman. Very knowledgeable and patient while I tested out various mattresses. Mattresses here seem to be more reasonably priced than at other mattress stores around town. The only downside to this store is I that it'd be nice if there was a larger selection. Overall, great shopping experience.

- Adam Major

When I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and I won't shop anywhere else. I was able to have it delivered the next day without charge. They arrived when they said they would and setup was completed in less than 10 minutes. What's more, all the products that I have bought from them are still in great working order. Would highly recommend.

- Blaine Hester

My husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the comfort level and the firmness level. He was very knowledgeable and showed several different styles and types of mattresses that I might be interested in and what he felt could meet my need for back comfort. He also moved a mattress onto an adjustable frame to give me the full comfort effect. Eric was very patient and answered several questions we had, and there was never any high pressure sales talk. He was wonderful to work with.

- Donald Lofgren

We had bought a Casper mattress in July 2017, and we unfortunately kept it past the 1oo day trial period when my wife started developing numbness in her hips and arms each morning after sleeping on the mattress each night. We called Casper, and...long story short, we were stuck with what we had. So, we decided to try and buy new, and ended up at SleepZone. We had heard from friends and family about how friendly and NOT pushy this store was, so we decided to try it. Todd Whitehead greeted us promptly upon entering the store, and didn't pressure us at all. We must have tried 8 or 10 different mattresses, and eliminated what wasn't right for us until we found what we NEEDED, not what was the most expensive. Todd told us he wanted what was best for us, and I believe now that he did. We didn't immediately buy, but went to another furniture store, and they had nothing (under $4000) that would approach what SleepZone offered us for under $1500. Todd treated us like a friend instead of like a customer, and I appreciate that. We'll definitely come back when we or our family has bedding needs. SleepZone delivered our mattress exactly when we needed, and the young men that did that were professional and friendly (I'm sorry I forget their names). So far (2 weeks) we are getting used to our Park Place Elite and sleeping so much better than before with our "bed out of a box":) Thanks again for the service, friendliness, and promptness. We appreciate it!!

-Kenny Clevenger

Great experience. I had gone to another mattress place and left with sticker shock and feeling ignored by the staff. At Sleep one, I was immediately heated and asked what I was looking for. I told him my experience and what I was looking for. He showed me a mattress that felt better than the one I had just tried and the price was way less, more or what I was expecting. They didn't have the mattress at the store but I was able to pick up the next day. Great bunch of people!

-susan lovelace

Jim was very friendly and helpful, showing us several different options without trying to push anything on us. Purchased an adjustable bed on Saturday and we were sleeping in it Monday night with free delivery. Excellent service from when we walked through the door through delivery, absolutely no complaints.

-Eric Poore

My husband and I recently purchased a new Tempur-Pedic Pro Adapt firm king mattress and adjustable base at The Sleep Zone. Todd Whitehead was extremely helpful in helping us find the perfect mattress for our needs. When these were delivered to our home, they arrived on time and the 2 men were very professional, setting up everything just the way we wanted. They wouldn't leave until we were completely satisfied! Thank you Sleep Zone for a great night's sleep!

-Toni Cheek

Todd was great and I didn't feel pressured to purchase immediately. He helped pick out a comfortable mattress with quick delivery. Best part was that I was able to bring in my small dog which meant the world to me!

-Christina Bisaillon