Johnson City: (423) 282-1998 | Kingsport: (423) 378-1998

Johnson City Customer Reviews

Michael Saint George
18:57 05 Sep 19
Did not expect to buy a mattress on this trip, but the owner Mark was very accommodating and informative. I was offered a good deal so I decided to pull the trigger. Good place to buy. Don’t hesitate to come on down and “get you a mattress”!
Madison Sara
15:38 23 Aug 19
I thoroughly enjoyed my experience at SleepZone. I was helped by Chris, who was so nice and helpful. He found exactly what I was looking for and he didn't try to upsell at all. I got a really great deal for exactly what I was looking for! They offer free delivery, set up, and haul away, and he got me the soonest delivery time possible. The employees and owner were very pleasant and friendly. I can't wait to sleep on my new mattress!
Christian Hammaren
13:55 21 Aug 19
Upon entering the store we received a quick and friendly greeting by Steve, the Sales Manager, who was a great help in assisting us in narrowing our mattress search. He easily explained the differences between each style and their associated prices, giving us ample opportunity to try, and retry, each style. Although it was later in the evening on Saturday, Steve was able to arrange delivery by Monday afternoon. Delivery was equally as easy as the purchase. Overall, a delightful mattress buying experince.
Jean Seeber
20:14 14 Aug 19
We are new to the area and my husband found this location after searching reviews. We were pleasantly greeted and after telling the salesman, Chris, what we needed, he gave 3 acceptable options. No sales pressure or trying to sell up from what we wanted. We met the owner and shared our “home state” stories. The transaction was quick and easy and we look forward to our delivery. We would definitely shop there again.
Robin Baines
12:28 12 Aug 19
Love, Love, Love, this place! I took my mom Susan Riddle to look for a new mattress. They ask a couple of questions to see what we wanted. Chris took us our options and explained the various models available for our price range and expectations. I was so impressed that they did not try to pressure us into something more expensive. Chris Wiley was awesome! He was helpful and there was no pressure. Fantastic experience and would highly recommend Chris and the The SleepZone!
Sandra Bundy
18:45 06 Aug 19
Mark and his staff were so informative and helpful in our purchase of an adjustable bed and mattress. We had many questions and Mark was patient and had all the answers we needed. He also provided information regarding linens etc. Delivery was on time and very professionally done. Could not be happier with the results. The Bundys highly recommend Sleep Zone.
Dennis Quinlan
13:21 05 Aug 19
Mark and his staff were great to work with and very knowledgeable of all the products. The mattress we purchased is excellent and can't beat the price. Right on down to the delivery was a great experience.
Josh Daniels
14:00 27 Jul 19
We had such an awesome experience dealing with Chris yesterday when purchasing our new mattress. We had tried Furniture Row, but I would suggest not looking into those guys over there. Shop with a locally owned business such as these guys and you will get better prices, and better customer service. Highly Recommend! Ask for Chris--- He will treat you right.
Charles Edwards
11:56 18 Jul 19
Picked up a new bed from this place and everything turned out better than expected. Steve needed only a small amount of information to narrow down their large selection of beds to a few that meet our needs and budget. Didn't think a lot of these reviews were real at first, but I was definitely proved wrong after doing business with Steve. What a great company.
Fireworm
23:34 06 Jul 19
My wife and I went into SleepZone to buy a new bed and were greeted by Steve, a sleep consultant. After a couple of questions Steve was pointing us in the direction of a mattress that was practical for our sleep needs (I have back problems) and also affordable. One excellent quality Steve possessed is after showing us our best options he left my wife and I alone to discuss our thoughts privately and to take our time in making our decision. We typically dread dealing with salesmen, but Steve was very personable, knew the products exceedingly well, and believe it or not he gave us advice that was good for my wallet and not the business! He said that we could place the mattress on plywood and didn't need to buy a box-spring (because we have a solid wood bed frame that is already elevated). This shows character because many times companies want to sell you the most expensive stuff whether you need it or not. We both felt like the experience was easy and positive. Regarding the delivery; we were explained that the warehouse would call when the mattress came in from the factory, and everything went exactly as we were told in the store. The gentleman from warehouse phoned and set up the delivery date and a 4 hour window for delivery. The morning of delivery and they deliverymen showed up within the first hour of the delivery window, were efficient in the physical delivery of the mattress, and they were very courteous. From purchase to delivery this was an overall great experience.
Stephanie Lawson
22:06 30 Jun 19
My husband and I just moved to the area and wanted another Tempurpedic mattress set. We went to SleepZone on a Sunday and Chris was very friendly and very helpful. He explained the features of the different models and of course we tried them out! There was no sales pressure, just information for us to make an intelligent decision. Chris was able to set up the free delivery for Monday, the next day! We would recommend SleepZone in Johnson City to buy your next mattress. We will definitely be sending our family their way. Thanks so much!
Steven Hager
05:26 21 Jun 19
The wife and I were looking for a good memory foam mattress that didn't retain heat. We stopped by to look around and ended up getting a great deal. The sales team doesn't pressure you but is nearby to answer any questions. They carry a good range of brands/types, much more than I thought would fit in such a small place. Prices are fair and they offer free delivery. Worth checking out.
Janet Gammon
22:41 03 Jun 19
I met a very nice extremely helpful young man who was kind, understanding helped me with my mattress purchase. When I walked in I felt a peace and serenity that's not in most mattress places. Todd helped me to narrow it down to two and it didn't seem so overwhelming after that.I am so glad I chose mattress zone. In my humble opinion they're the best. Thank you Todd for taking care of me today.
Todd Oliver
07:37 27 May 19
After shopping around all the mattress stores in the area, we received a slightly lower price from a competitor, however because Chris from SleepZone treated us with respect and answered all our questions in a professional manner, we decided to call Chris back and he was able to match their price. Chris is extremely knowledgeable and is able to explain the different technologies in a way that is easy to understand. We highly recommend SleepZone!
Becky Fleenor
17:58 21 May 19
After shopping several places, we had the best experience at The Sleep Zone! Nice clean showroom and great choices. They were very patient with us and not pushy at all.The delivery went great also!
John Nelson
20:30 19 May 19
After visiting a competitor who stated they would beat SleepZone's price I was prepared to buy their mattress. But I decided to visit SleepZone before I committed. Boy am I glad I did. The mattress at SleepZone was not only more comfortable but was a well known brand with a10 year warranty. And because I was a prior customer they gave me a substantial discount. And a free bamboo pillow. Ended up with a higher quality mattress for a better price. Thanks to salesman Chris who was extremely helpful and answered all my questions.
Tammy Purdy
17:58 19 May 19
The Sleep Zone Mattress Center in Johnson City is thee place to buy a mattress set. I searched for the perfect mattress for weeks, and found just what I was looking for at The Sleep Zone. Chris (the salesman) will take his time helping you find what you need with no purchase pressure. You leave there with a delivery date and happy terms. The Warranty is excellent, and the delivery men are prompt and friendly. One gentleman even took time to pet my dog! I recommend The Sleep Zone! Tammy Purdy.
Lisa Urban
12:02 16 May 19
We went to SleepZone to buy a mattress for our guest bedroom. Chris was extremely helpful and took his time with us. He listened to what we wanted and showed us several different options and we found exactly what we wanted in our budget. SleepZone is a wonderful local store with a great selection for any budget. We will definitely return when it's time to buy another mattress and highly recommend.
Dawson Earp
15:28 06 May 19
We worked with Chris and had a great experience-he was incredibly patient and helpful, even with a toddler “helping” us. He helped us find the perfect mattress and we extremely pleased! We would absolutely recommend to anyone.-Lauren Earp
Shelley Sams
21:31 05 May 19
We had a really good experience at this store today and interacted with the salesman Chris Wiley. He was very helpful and extremely knowledgeable and helped my fiancé and I select our perfect mattress at a great price. I would definitely recommend this store.
Trevor Eggers
00:10 14 Apr 19
Mark and his team were wonderful to work with and it was always a pleasure to walk in their store. They have great products and Mark is very knowledgeable. I would recommend anyone that is buying a mattress to go see Mark. They are very established and one of the best in town!
Connie Reed
19:29 21 Mar 19
Found a mattress and out the door in 20 minutes. The owner listened to type and price point for my guest bedroom and took me right to that section to shop. Extremely helpful and knowledgeable about products. I have bought mattresses from her for over 15 years.
Jerry Hale
02:20 18 Mar 19
My wife and I shopped around for a couple of weeks for the right bed. They took the time to work with us as we tested every bed till we could find the perfect bed. No pushy sales staff here. Timely delivery on the day we asked.Had our bed a week now, best sleep in months. I will recomend sleep zone from now on.
Karter Richmond
21:32 03 Mar 19
We had a great experience shopping here. They were very knowledgeable in the products we were looking at. They offered suggestions to better fit our need. We also found that their prices were better than the other places we had already shopped. We never felt pressured to make a purchase. I will definitely buy from them again.
Regina Bittenbender
10:17 28 Feb 19
Best place to buy a bed. Great selection to choose from and definitely the best prices in town. The owner himself helped me and he was wonderful. It was actually delivered the next day! I would highly recommend The Sleep Zone to anyone looking for a good night's rest at a reasonable price.
Carol Brodeur
14:42 22 Feb 19
I have bought several beds from owner Mark and always had the best service and the beds were always comfortable. I love that this store stands behind the promise, "if your not satisfied" to let them know and they'll correct it. I just bought a new frame on 2/20/2019 and was treated with the same respect and if I was buying a new bed. I'm grateful we have such an honest and caring company in Johnson City, and they will always have our business.
Joey Gabagool
20:42 20 Feb 19
It was time to replace our Bragada Memory foam mattress after 10 years & I found they were no longer in business. We researched many manufacturers & visited many stores to no avail. Dropped into Sleep Zone and was instantly greeted by Chris Wiley at the Bristol Hwy, Johnson City, TN store. No pressure sales, we talked & he showed us mattresses that would fit our needs (and not just the most expensive). He was very knowledgeable about the products on hand and he sincerely wanted to make sure we got the mattress that fit our needs. We left & kept seeing other places. After a grueling amount of search we decided to return to where we felt COMFORTABLE...Sleep Zone! The prices were EXCELLENT, the service is TOP NOTCH & the delivery was ON TIME with no issues. I can honestly say that not only will I be returning for the replacements of our guest room, but will also be referring friends. Don't waste your time...start here!
Steve Cooper
19:14 19 Feb 19
My wife and I were looking for mattress for our camper. Chris our salesperson was very helpful. We found the perfect mattress at very good price. They delivered it the next day free and also took the old away. A very pleasant experience and wolud highly recommend them.
Charles White
00:02 05 Feb 19
We were looking all over to find quality bedding, but just couldn't find a place until we came to SleepZone in Johnson City. Our salesman, Chris Wiley, was very nice and helpful. He wasn't pushy and did everything he could to make us feel comfortable.
Amy Weems
20:39 02 Feb 19
We recently purchased a mattress from the Sleep Zone. Chris, our sales rep, was very helpful and knowledgeable. The Sleep Zone has great quality bedding at competitive prices. We encourage you to check them out! The Weems
Taylor Hicks
00:31 17 Jan 19
This afternoon I went into the SleepZone mattress store looking to purchase a new mattress. I was a little overwhelmed looking at all the choices available. However, was promptly greeted by the store manager, Erik Biorck, with a with a warm and welcoming smile. He took the time to explain and demonstrate the differences between the mattresses and ask a lot of questions about my sleep patterns. After a few minutes, he steered me to a couple models that he felt would be best suited for my needs. With his help, I was able to select the PERFECT mattress! I also discovered that he is a Navy veteran who truly loved serving our country during his time as a sailor. Needless to say, if you are looking for a mattress Erik is the person you need to see at SleepZone Mattress Centers in Johnson City!!!
ashley ratliff
01:51 13 Jan 19
My grandma and I were greeted by Erik Biorck as we walked through the door. He was very knowledgeable and helpful by asking my grandma her price range, what she was looking for as far as comfort and support and letting her try out different mattresses. It was a very friendly helpful experience.My grandparents have purchased several mattresses from The Sleep Zone, and will continue to shop with them in the future. Thanks for helping my grandma find a comfortable mattress to suit her needs.
Lucy Troyer
02:46 12 Jan 19
I went to Sleep Zone with my sister, Glenna, to help her pick out a new mattress. Mark was very friendly and cordial. He helped us choose the right mattress for my sister. He was very knowledgeable about mattresses—especially the kind my sister chose. He was very honest about the price, & made us feel very comfortable and right at home. If you are looking for the right mattress, then Mark is the kind of expert you need to consult. We are VERY satisfied!
Glenna Harlow
07:38 11 Jan 19
My first experience shopping at Sleep Zone in Johnson City was a surprisingly pleasant one..Mark, the owner, was very friendly and informative.. He had all the answers to my questions and never did I feel pressured to buy..He has a folksy honest way about him but I always felt like I was speaking with a knowledgeable professional . I would certainly recommend the Sleep Zone to anyone who is interested in buying a new mattress and is not sure exactly what they need .I left feeling like making sure I got the mattress I needed was their priority as a matter of pride in having a satisfied customer.
Ginger Morgan
19:37 01 Dec 18
12/01/18Today I went into the Sleep Zone store with questions about my warranty. Erik Biorck was so helpful. He listened to our concerns and explained our options with our warranty. He even showed us several different beds that may be better support for our bodies. He took his time with us but again was never pushy. We decided that we would be happier with a new style of bed. So happy we have a local small business that really makes me feel like we are important to them and are there for us if we have problems. Sleep Zone really will take care of you after your purchase should you have any issues. They have my lifelong business. Thanks Erik. - Ginger M.2016I went into The Sleep Zone several times over the course of about a year. I was never pressured to buy and always helped when asked, but never 'stalked' like you get at some other mattress stores. I absolutely love my new mattress and sleep great. Delivery, financing etc. was very easy. I will continue to be a long time customer.
Beth Williams
01:50 29 Nov 18
My family and I went into the SleepZone tonight to look for a new big boy bed for our son. This store has a wonderful selection of mattress. Erik, the store manger, was so patience with us as he tried out the beds several times. He was very attentive and answered all our questions. The customer service was great! We will definitely be coming back here in the future.Beth Glennon
Taylor Collins
02:18 26 Nov 18
We purchased a mattress tonight at the Sleep Zone in Johnson City. We walked in and were instantly greeted with a warm approach from Chris Wiley. He encouraged us to try several different beds and adjusted the beds up and down just like we might at home. He also made sure we had a pillow to try and make it as close to home as possible. He was definitely one of the best customer service representatives we have ever dealt with. He was not pushy and wanted to make sure we were happy and got exactly what we wanted! If your in the market make sure you go to sleep zone and request Chris Wiley you will not be disappointed! We can’t wait to get out mattress! Thank you Chris!- Terry And Taylor
Bill Utsman
22:34 24 Nov 18
Our experience at The Sleep Zone was unlike that in other places of business. Erik impressed us as being a genuinely nice person who isa true professional.He did not high pressure, but explained in detail the construction of different types of mattresses. He was very patientworking within our budget and letting us lie down on several mattresses.It was a very pleasant experience for us. Bill and Louise Utsman
Lee Wilson
14:58 20 Nov 18
We have shopped other mattress stores but always come back to SleepZone. They seem to always have what we are looking for and can suit any budget. We are never pressured and are treated very well during and after the purchase. Chris Wiley in the Johnson City store helped us and is knowledgeable of the products he sells. We always enjoy shopping there!Lee Wilson
Jason Patton
02:06 12 Nov 18
We purchased a mattress from sleep zone a few years back. Our previous experience with SleepZone was so great that we decided to return our most recent purchase. Chris was our sales person this time and we found him to be very friendly , Knowledgeable and professional. We found SleepZone pricing to be very competitive with other mattress dealers in the area. We strongly recommend them to anyone in need of a mattress at a great price.
Lisa Jones
21:51 07 Nov 18
I would like to thank Erik Biorck @ Johnson city , Tennessee for the best mattress buying experience I have ever had today. My mother and I were in need of a mattress today, so I just made my request to him and he made it happen. He was extremely knowledgeable and helpful and we have a wonderful mattress at my parents home today. He wasn't at all like a "salesman" but just like an old friend helping us make the right choice in a mattress and pointing out the different characteristics in each one we inquired about. Again I will direct anyone I know , friends family and strangers to him if they are needing a good quality mattress and an excellent person to help them find what they need.
Hannah Perry
23:09 29 Oct 18
Chris Wiley at Sleep Zone was such a life saver! We came in not necessarily knowing exactly what we were looking for and he got us squared away so quickly. He listened to all of our questions and concerns and helped point us in the right direction! So friendly and kind. We would go back here any time we are in need of quality service!
charles tallman
22:30 17 Oct 18
Today, Oct. 17,2018 my husband, Charles and I purchased a mattress at Sleep Zone in Johnson City. I have to say the quality and comfort is second to none. Eric was very well versed on every product in their showroom. We told him the amt. we were prepared to pay , and he worked with us to stay within our budget. He gave us his undivided attention and showed us what he had to offer within our budget. We shopped several stores and found the very thing we had hoped to find at Sleep Zone. Eric is also a veteran , as is my husband and son. As expected, we actually bonded with Eric because of his knowledge in his present day field and the brotherhood among our veterans. We left the store feeling we were part of a win...….win situation! We got our mattress at an affordable price and rang up a sale for a wonderful, fellow veteran. Thank you Eric for your service to our country and your courtesy you have shown to a fellow veteran. God bless!!
Hannah Perry
07:00 30 Sep 18
Chris Wiley at Sleep Zone was such a life saver! We came in not necessarily knowing exactly what we were looking for and he got us squared away so quickly. He listened to all of our questions and concerns and helped point us in the right direction! So friendly and kind. We would go back here any time we are in need of quality service!
Matt Overby
22:00 28 Sep 18
Sandra Lewis
18:50 19 Sep 18
I have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and proceeded to assure me that my mattress would work and then demonstrated the benefits of having an adjustable frame, which were quite amazing. I chose to purchase the frame and Erik was very helpful in working around my schedule for delivery. I would highly recommend The Sleep Zone and also Erik. He is very knowledgeable and was a huge help in my decision making process.
jms1
22:00 16 Sep 18
SleepZone was recommended to us by another mattress company when they could not deliver to our home. We pulled into the parking lot and were greeted by a gentleman holding balloons! What a way to greet customers. But, they were for …MoreSleepZone was recommended to us by another mattress company when they could not deliver to our home. We pulled into the parking lot and were greeted by a gentleman holding balloons! What a way to greet customers. But, they were for advertising. Oh well. Our sales consultant was Erik Biorck. He made purchasing a mattress very easy. He is very knowledgeable about his products, takes time with customers, no pressure to buy and is pleasant. Mr. Biorck also took the time to explain purchase plans, financing, return policy and delivery. We would highly recommend Erick and SleepZone for your mattress purchases. We also purchased two twin bed sets. The great service did not stop with the showroom. Delivery was fast and on time. I wish I had gotten the name of our delivery people because they were great. They had the bed set up in no time. They also explained the features of our Tempur-Pedic bed. Great store, great service, great people!!
Meghan
22:00 09 Sep 18
SleepZone Mattress is the best place in the Tri-Cities to purchase a mattress! I have bought several mattresses throughout the years from them and have been pleased. Erik Biorck, the salesperson, helped me very much in picking out the type …MoreSleepZone Mattress is the best place in the Tri-Cities to purchase a mattress! I have bought several mattresses throughout the years from them and have been pleased. Erik Biorck, the salesperson, helped me very much in picking out the type of mattress I was looking for and in my price range. He was very knowledgeable about the products. I would recommend MattressZone to all my family and friends.
Debbie Pencarinha
22:00 02 Sep 18
Our experience with The SleepZone could not have been better. We worked with Mark, the very knowledgeable owner, who listened to what we wanted and helped us arrive at our best option. We purchased our first Tempur-Pedic mattress and have …MoreOur experience with The SleepZone could not have been better. We worked with Mark, the very knowledgeable owner, who listened to what we wanted and helped us arrive at our best option. We purchased our first Tempur-Pedic mattress and have been extremely happy with it since its arrival two weeks ago. We were in the store less than an hour and it was delivered as discussed about a week later. The delivery men were pleasant and knowledgeable and they hauled off our old mattress at no extra charge. Excellent product and customer service!
Joshua Buckles
23:25 01 Sep 18
We loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for ourselves. Erik made the check out process easy for us and scheduled a quick delivery for us. Both guys were extremely friendly and didn't have the scripted salesman pitch that some other stores have. It makes it even better that this is a local store along with the friendliness.
Joshua Buckles
22:00 31 Aug 18
We loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for …MoreWe loved working with Erik and Chris. Chris showed us a variety of mattresses in different styles and firmness. We loved the fact that he wasn't pushy and he simply told us the differences in the mattresses and allowed us to decide for ourselves. Erik made the check out process easy for us and scheduled a quick delivery for us. Both guys were extremely friendly and didn't have the scripted salesman pitch that some other stores have. It makes it even better that this is a local store along with the friendliness.
Sandra Lewis
22:00 31 Aug 18
I have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and …MoreI have owned, and loved, a tempurpedic mattress purchased from here several years ago. I came in today to see it was feasible to use my existing mattress with an adjusting frame. Erik was very friendly upon my entering the store and proceeded to assure me that my mattress would work and then demonstrated the benefits of having an adjustable frame, which were quite amazing. I chose to purchase the frame and Erik was very helpful in working around my schedule for delivery. I would highly recommend The Sleep Zone and also Erik. He is very knowledgeable and was a huge help in my decision making process.
Robert Bailey
22:00 31 Aug 18
We just purchased a TempurPedic Mattress at Sleepzone and Chris there spent a good deal of time assisting us. He was very knowledgeable and was very helpful answering our questions and making suggestions. We have purchased from SleepZone …MoreWe just purchased a TempurPedic Mattress at Sleepzone and Chris there spent a good deal of time assisting us. He was very knowledgeable and was very helpful answering our questions and making suggestions. We have purchased from SleepZone in the past and it has always been a good experience which is why we returned today. They have already called and arranged our free delivery and will pickup and dispose of our old mattress. I would highly recommend them if you are in need of a mattress.
rebecca barnett
22:00 31 Aug 18
My name is Rebecca Barnett. I came in to purchase a mattress and Chris Wiley waited on me. He was a great salesperson. He was very friendly and knowledgeable.
Mary McIntyre
22:00 31 Aug 18
Purchased a Tempurpedic with an adjustable base. Erik was very helpful and knowledgeable. Hope it lives up to the price.
William Wagner
22:00 31 Aug 18
I"ll begin by stating that we have been through a number of different furniture and mattress businesses in the tri cities area over many years. Some experiences were bad, some were okay, and others were great. On this occasion today, …MoreI"ll begin by stating that we have been through a number of different furniture and mattress businesses in the tri cities area over many years. Some experiences were bad, some were okay, and others were great. On this occasion today, though, the experience was excellent!We have been in the market for a new mattress for quite a while and never could really find any potential purchases that quite suited our desires. Luckily a friend referred us to Sleep Zone Mattress Centers on the Bristol Highway recently and we decided to drop by and give them a shot. So we did. I"ll begin by saying that the service right through the door is very welcoming and warm. We were greeted during our visit by Erik Biorck who was very friendly and very much approachable. He was incredibly knowledgeable about the products that were on display in his business and really opened our eyes to what goes in to the make of a great quality mattress. He was not just there to try and sell us something, but rather go the extra extra mile to have us try different mattresses, learn about our likes and dislikes, and find a mattress that is perfect for us. Thats just what he did. We are beyond appreciative and grateful. If you are in the market for a new Mattress and are coming up short handed at this place and that, We highly recommend Sleep Zone. We now have the most comfortable bed we have ever had and plan to continue relying on Sleep Zone for any of our future purchases.
Waffles
22:00 31 Aug 18
I went to sleep zone today in hopes of finding a mattress I was promptly greeted by Erick at the door he was very nice and energetic he was very knowledgeable about the mattresses as he helped narrow down which ones I should try after some …MoreI went to sleep zone today in hopes of finding a mattress I was promptly greeted by Erick at the door he was very nice and energetic he was very knowledgeable about the mattresses as he helped narrow down which ones I should try after some trial and error with his expertise I was happily joined with my new favorite Tempur-pedic mattress. I would greatly recommend sleep zone to everyone looking for a great night sleep.
kathy hardin
22:00 31 Aug 18
Erik was very professional and knowledgeable regarding the mattresses purchased. I would rate this experience 5 star.
ROBERT WRIGHT
22:00 31 Aug 18
my experience was great. they were fast and very helpful
Steve Tipton
22:00 31 Aug 18
My salesperson was Erik Biorck which also the store manager. He was very helpful for my girlfriend and I picking the right Tempur Pedic mattress and base configuration. He carefully measured me to make sure I was picking out the right …MoreMy salesperson was Erik Biorck which also the store manager. He was very helpful for my girlfriend and I picking the right Tempur Pedic mattress and base configuration. He carefully measured me to make sure I was picking out the right firmness level. The base we chose was the Ergo adjustable which thanks to him also. The price for the quality of the bed was amazing. I couldn't be happier with my purchase. I would highly recommend Erik to anyone looking for a high quality mattress.
David Cumbow
22:00 31 Aug 18
Chris Wiley was the sales Rep who assisted my wife and I in our purchase of a new Thomasville Air Bed .We were unsure which mattress we should buy, Chris was very helpful in our making the right decision. We recommend any one in the market for a new mattress to go see Chris at Sleep Zone in Johnson City.
Adrian Vergnetti
22:00 31 Aug 18
Stopped in just to see if the prices were competitive with all the other stores we had visited. What we found was on a better product at a much better price. Erik Biorck was so knowledgeable and helpful. He even beat the price offered on …MoreStopped in just to see if the prices were competitive with all the other stores we had visited. What we found was on a better product at a much better price. Erik Biorck was so knowledgeable and helpful. He even beat the price offered on Home shopping network. He is a veteran and a Purple Heart receiptant. It was a pleasure to deal with a store that stands behind its product also. Our mattress has a 10 Warrentee. We could not have asked for more. Thank you slee zone, Johnson city, Tennessee
Henry Amisah
17:42 28 Aug 18
This is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. The prices were better than competitors and I went there the next day to see for myself. I met Mark the owner who showed a nice one called a Heath(Mine was a Queen sized with a high profile box). I ended up buying it and get this - I got same day delivery and it was free!Super nice staff and amazing prices!Will buy my next mattress at SleepZone!
Charlie Sagona
22:43 25 Aug 18
Had a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the difference between them. He knew what he was talking about and was helpful without being pushy. He gave us a good deal and we were happy that the purchase included free setup, free delivery, and they take the old bed for free and donate it. Was nice to do business with a local store, especially a store that gives back to the community. The owner of the store was also there and was very friendly. Would definitely shop there again.
Tonya Kennard
02:06 03 Aug 18
My husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the differences between various mattresses. This purchase was an experience. It was not a high-pressure situation. My husband and I were able to lay on the mattresses while Erik not only told us but showed us the difference in the way they performed. He asked us to lay down for several minutes while he manipulated the adjustable platform and proved to us how the mattress, coupled with the platform, decreased the pressure we felt in our backs. It was remarkable! I highly recommend you go see Erik and find out for yourselves what I experienced.
Charlie Sagona
22:00 31 Jul 18
Had a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the …MoreHad a great experience shopping here with the help of Erik Biorck. He asked a few questions and helped point us to what we were looking for. He then showed us the same type of mattress in soft, medium, and firm to really see the difference between them. He knew what he was talking about and was helpful without being pushy. He gave us a good deal and we were happy that the purchase included free setup, free delivery, and they take the old bed for free and donate it. Was nice to do business with a local store, especially a store that gives back to the community. The owner of the store was also there and was very friendly. Would definitely shop there again.
Tonya Kennard
22:00 31 Jul 18
My husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the …MoreMy husband and I were in search of a new mattress so we decided to try SleepZone. When we entered the store, we were greeted instantly. Erik, our salesperson, was friendly and incredibly knowledgeable. He took his time explaining the differences between various mattresses. This purchase was an experience. It was not a high-pressure situation. My husband and I were able to lay on the mattresses while Erik not only told us but showed us the difference in the way they performed. He asked us to lay down for several minutes while he manipulated the adjustable platform and proved to us how the mattress, coupled with the platform, decreased the pressure we felt in our backs. It was remarkable! I highly recommend you go see Erik and find out for yourselves what I experienced.
Henry Amisah
22:00 31 Jul 18
This is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. …MoreThis is such a GEM!! I needed a Mattress and box spring and after an exhaustive online search I chanced upon SleepZone Mattress centre literally as I was about to close the browser. The prices were better than competitors and I went there the next day to see for myself. I met Mark the owner who showed a nice one called a Heath(Mine was a Queen sized with a high profile box). I ended up buying it and get this - I got same day delivery and it was free!Super nice staff and amazing prices!Will buy my next mattress at SleepZone!
Andrea Carter
22:00 31 Jul 18
The staff members here were patient and helpful as I came to the store several times to look at mattresses. They were able to deliver the mattress at a time that worked with my schedule and the delivery staff was friendly and efficient. Enjoying my new mattress so far!
Tom Hauldren
22:00 31 Jul 18
We decided that we needed a new mattress but didn’t know how to find what we wanted. After a couple of quick questions, Erik, the store manager at Sleep Zone took us to the short process of testing and comparing mattresses in our price range. I think we found one that we will be happy with for a long time.
Holly Charlotte
22:00 31 Jul 18
I was searching for a mattress for my mother, so we went to Sleepzone and were waited on by Eric. He greeted us at the door and asked my mom several questions specific to her needs. He explained to us why the bed my mom currently has is not …MoreI was searching for a mattress for my mother, so we went to Sleepzone and were waited on by Eric. He greeted us at the door and asked my mom several questions specific to her needs. He explained to us why the bed my mom currently has is not phenomenal and showed her some wonderful options. My mom has back issues and he took that into consideration and helped us pick out a great mattress for her. He was very relatable and keen to listen to what my mother had to say. The process was incredibly painless and took way less time than expected. Highly recommend this store to anyone looking for a mattress.
Bill Schroding
22:00 31 Jul 18
I needed a bed and I went by Friday and checked out their beds. Talked with Mark Matteau and got a price. Got up Saturday morning and went to a couple stores (6) to see what they had.. Went back to Sleep Zone and talked with Erik Biorck. We …MoreI needed a bed and I went by Friday and checked out their beds. Talked with Mark Matteau and got a price. Got up Saturday morning and went to a couple stores (6) to see what they had.. Went back to Sleep Zone and talked with Erik Biorck. We came up with a price I was satisfied with and they are delivering my bed Thursday. Best place to get a bed in Johnson City TN..
Jim Liskay
22:00 31 Jul 18
My wife and I had recently moved to TN and the movers had ruined our bed. Not knowing the area we found The Sleep Zone. We called and spoke to Erik Biorck and told him what we needed and he had the bed in stock. We drove down, saw it, …MoreMy wife and I had recently moved to TN and the movers had ruined our bed. Not knowing the area we found The Sleep Zone. We called and spoke to Erik Biorck and told him what we needed and he had the bed in stock. We drove down, saw it, bought it and it was delivered the same day. Needless to say we were so happy to sleep in our own bed again. Thank you Erik and The Sleep Zone.
April Adams
22:00 31 Jul 18
This place was great. I was looking for a mattress for my daughter who happened to be with me and the sales guy Erik Biorck helped her find the best one for her. She was so happy that she wants to bring her kids back when she has them lol.
leroy covert
22:00 31 Jul 18
We like the folks at SleepZone, we compared products, prices, and staff throughout the Johnson city area and found SleepZone to be the best. Mark and Erik were very knowledgeable and real easy the talk to and there was no sales pressure, just good products, people, and great prices.
Lorene Miller
22:00 31 Jul 18
Took my 78-year-old mom mattress shopping and she wanted to shop around, so we did.The Sleep Zone was our first stop. We told Chris Wiley we were shopping around . …MoreTook my 78-year-old mom mattress shopping and she wanted to shop around, so we did.The Sleep Zone was our first stop. We told Chris Wiley we were shopping around . Chris showed mom a few different mattresses and let her use the bed adjustment remote to get comfortable, so she could see which matttess felt good to her. Mom then tells Chris that she wants to shop around. Chris gave us his card and says while shopping around, if you have any questions about what you saw here, you can call me. And off mom and I went . Mom had questions for Chris while we were at another mattress outlet, so we called Chris. He answered our questions and needless to say mom and I headed back to The Sleep Zone and got her mattress from them.Thanks Sleep Zone for all your help.
Jennifer Cross
22:00 31 Jul 18
When my family and I arrived at The SleepZone, we were greeted by Erik Biorck. Erik was friendly, introduced himself and shook all of our hands. Afterwards, Erik asked how he could help us. We told him that we were shopping for 2 mattress …MoreWhen my family and I arrived at The SleepZone, we were greeted by Erik Biorck. Erik was friendly, introduced himself and shook all of our hands. Afterwards, Erik asked how he could help us. We told him that we were shopping for 2 mattress sets for our new apartment.Erik asked us about the mattress preference (as far as firm, medium, etc.) Erik was very knowledgeable and helped both myself and my son choose the perfect mattress comfort level.We purchased a queen and king mattress set from The SleepZone. I could not be more satisfied with the customer service Erik Biorck provided us!! I highly recommend buying from The SleepZone!!
Lori Smith
22:00 31 Jul 18
Great service. Easy transaction.
Raven Honsaker
23:36 11 Jul 18
I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.
Carolyn Mitchell
22:00 30 Jun 18
Arleen Eastep
22:00 30 Jun 18
Adam Major
22:00 30 Jun 18
Friendly and helpful salesman. Very knowledgeable and patient while I tested out various mattresses. Mattresses here seem to be more reasonably priced than at other mattress stores around town. The only downside to this store is I that it'd be nice if there was a larger selection. Overall, great shopping experience.
Raven Honsaker
22:00 30 Jun 18
I am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. …MoreI am in the process of renovating my home and needed a new mattress for the master bedroom. I’ve been putting it off because mattress shopping is usually overwhelming. I decided to visit SleepZone after seeing their high rating on Google. The reviews online did not steer me wrong. Immediately upon entering the store I was greeted by Erik, the store manager. He asked me a few questions, firmness, type of mattress, was it for my room or a guest room, price range, etc. He was very informative and answered all my questions and quickly recommended a mattress. It fit every thing I was looking for and in less than 30 min I had a new mattress! I am beyond pleased with my experience at SleepZone and would recommend them to anyone looking to buy a mattress in Johnson City.
Tim Lawson
22:00 30 Jun 18
It’s great to deal locally. I wish more people would treat customers like Erik and Mark. The put us on the best bang for the buck instead of taking us to the most expensive. Will definitely be back again. Thanks
Angie
22:00 30 Jun 18
Upon entering the store I was greeted by Erik. He was polite and professional. He was very knowledgeable and helpful. He made the process simple and easy. I highly recommend SleepZone!
Sarah Ballance
22:00 30 Jun 18
Very kind an great service. We bought the mattress an happen to get same day delivery ! Wonderful service.
Kathleen Pugh
22:00 30 Jun 18
Eric and Mark were both very helpful and gave us a deal, for a mattress for our daughter, that we were very happy with. And being a local business made it an even better experience for us. …MoreEric and Mark were both very helpful and gave us a deal, for a mattress for our daughter, that we were very happy with. And being a local business made it an even better experience for us.We bought our other daughter a mattress 2 years ago from a national chain store and wish we had known about The SleepZone when we made that purchase. Our matress comes with a 10 year warranty and Eric and Mark said to contact them, not the manufacturer, should we need to make a claim. That was another plus in our book.Free delivery and set up because it will be delivered locally....and they didn't even ask if her apartment was on the 1st, 2nd, 3rd, 4th floor! I've been charged extra for deliveries not on the ground level in the past.I would most definitely recommend this business. Great customer service and straight up guys to work with.
Lindsay Nickels
22:00 30 Jun 18
The Sleep Zone Mattress Centers in Johnson City is the place to go! Mark Matteau goes above and beyond to make sure you pick the perfect mattress and you get the best price! Will never buy from another store!
Darryl Riden
22:00 30 Jun 18
Chris was very helpful and did not try to pressure me for the up sell- I got what I wanted and the price was very reasonable- I was in and out of the store within 20 minutes -
Hans Senn
22:00 31 May 18
EXCELLENT SERVICE
Blaine Hester
22:00 31 May 18
When I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and …MoreWhen I entered the store Mark introduced himself as the owner. He was extremely knowledgeable about the beds he had for sale and was integral in helping me pick the right bed for my child. This is the 3rd bed I've bought from this store and I won't shop anywhere else. I was able to have it delivered the next day without charge. They arrived when they said they would and setup was completed in less than 10 minutes. What's more, all the products that I have bought from them are still in great working order. Would highly recommend.
Donald Lofgren
22:00 31 May 18
My husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the …MoreMy husband and I were greeted by Eric upon entering the store and he asked what we were looking for . I told him that I have back issues and that I would like to look at a queen firm mattress. Eric Explained the difference between the comfort level and the firmness level. He was very knowledgeable and showed several different styles and types of mattresses that I might be interested in and what he felt could meet my need for back comfort.He also moved a mattress onto an adjustable frame to give me the full comfort effect. Eric was very patient and answered several questions we had, and there was never any high pressure sales talk. He was wonderful to work with.
Hailey Clark
22:00 31 May 18
Chris was the associate that helped us and we later met Mark, the owner. Both men were extremely knowledable and super nice. We went there first the went to a few other places to compare prices and their price and deal and personalities are what brought us back. We highly recommend this store!
Jayden Mccurry
22:00 31 May 18
Went to a couple stores and sleep zone was by far the most help. The staff was excellent and was very intelligent and gave good advice on a mattress choice. Helped me choose the best one for my situation and comfort and stay in budget. The …MoreWent to a couple stores and sleep zone was by far the most help. The staff was excellent and was very intelligent and gave good advice on a mattress choice. Helped me choose the best one for my situation and comfort and stay in budget. The owner was very nice and also helped a bunch. I came a couple times before finally deciding on a mattress but the staff never once rushed me. Erik Biorck was very great to work with and help me on my decision. He made sure to help me on the delivery schedule by getting me a time I could be home without leaving from work to get the mattress. Definitely worth going to and checking out their store, ask for Erik and he will help you out! Not only are they friendly and know what they're talking about but they aren't their to pressure you in to a decision so at the end of the day you can feel 100% certain you made the right choice. (JAYDEN MCCURRY)
Belinda Mink
22:00 30 Apr 18
Mike the owner greeted us promptly. Listened to what we wanted. Asked a couple of questions to narrow down price range and comfort level. Showed us our options. Allowed us to lie on them for a bit and make our decision without hard …MoreMike the owner greeted us promptly. Listened to what we wanted. Asked a couple of questions to narrow down price range and comfort level. Showed us our options. Allowed us to lie on them for a bit and make our decision without hard pressure sell tactics. We asked about delivery timeframe. He immediately contacted his delivery truck and within 3 hours mattress was delivered by friendly professional gentlemen. Highly recommend Sleep Zone! Definitely be back for future mattress needs.
Gary Shankle
22:00 30 Apr 18
I went to look at a new bed and when I walked in the owner greeted me and even remembered me from over 10 year ago when I bough my last bed from him. The owner and store manager were very nice and spent a lot of time with me educating me …MoreI went to look at a new bed and when I walked in the owner greeted me and even remembered me from over 10 year ago when I bough my last bed from him. The owner and store manager were very nice and spent a lot of time with me educating me on the different types of beds to make sure I got exactly what I wanted and needed. I bought my last bed there over 10 year ago because of the people and the quality of the service and the bed so I went back this time and I can not say enough good things about the people and the service that I received. I would recommend this store to everyone that likes courteous people and great products with great price. The store manager Erick Biorck was so very helpful and nice that you could not ask for a better person to assist you.
John Hackett
22:00 30 Apr 18
The owner gave me an additional $50 off of the mattress and I was charged no tax and got free delivery the very next day. He was never pushy but listened to my needs. He said the delivery would be made between 12 and 3 and that someone …MoreThe owner gave me an additional $50 off of the mattress and I was charged no tax and got free delivery the very next day. He was never pushy but listened to my needs. He said the delivery would be made between 12 and 3 and that someone would call. That is exactly what happened. We love the mattress.Bridget Hackett...I will return again.
Hal Bohlman
22:00 30 Apr 18
We found the perfect mattress for our needs today. Erik Biorck helped us and he was very professional and friendly. I love shopping at The SleepZone because it's locally owned, they sell excellent products and the prices are competitive.
Big D
22:00 30 Apr 18
My wife and I visited three mattress stores shopping for a mattress for my elderly mother. Our last stop was at SleepZone in Johnson City, TN. We were cordially met by the store manager, Erik Biorck, He inquired of us what we were shopping …MoreMy wife and I visited three mattress stores shopping for a mattress for my elderly mother. Our last stop was at SleepZone in Johnson City, TN. We were cordially met by the store manager, Erik Biorck, He inquired of us what we were shopping for in a mattress (i.e. price range, softness level, medical issues, etc.). His knowledge was quite evident from his 10 years of experience with the company. After posing pertinent questions he showed us a range of product that he thought would meet mother's needs and encouraged us to test them and carefully demonstrated the use of the various remote controls for the adjustable bed supports. Being that the next day was a holiday sales day he encouraged us to make an appointment with him for the following day. That night at 10:00 Erik responded to a text message confirming our requested appointment time. The next day I took mother to the store where Erik graciously spent time with her insuring that she picked the mattress that she felt was the best for her. We could not have asked for more from a salesperson.
Amy Barton
22:00 30 Apr 18
My son,husband & myself had been to several furniture store looking and pricing queen & kings size matress sets for couple of weeks. We came by SleepZone & stopped to see what they had to offer. Erik Biorck greeted us when we walked in the …MoreMy son,husband & myself had been to several furniture store looking and pricing queen & kings size matress sets for couple of weeks. We came by SleepZone & stopped to see what they had to offer. Erik Biorck greeted us when we walked in the door & asked what particular size and comfort level we was looking for. He was very helpful and showed us several ones to try. Turned into from just looking and comparing prices to purchasing a King size bed with a great deal than what other places had. Was very pleased with customer service! I would recommend SleepZone to anyone looking to buy a new matress set. Thanks SleepZone & Erik!
Michael Murr
22:00 30 Apr 18
After shopping at several local furniture stores and mattress stores trying to find the right mattress and price we went to the sleepzone. At this point my expectations were not very high as all of the other places were pushy and kept …MoreAfter shopping at several local furniture stores and mattress stores trying to find the right mattress and price we went to the sleepzone. At this point my expectations were not very high as all of the other places were pushy and kept trying to steer us towards $3000 plus mattresses and fancy bases. We talked with Erik Biorck and he listened to what we wanted and gave us suggestions based on our wants and needs. We purchased a very nice king set and it was delivered the very next day exactly when they told me it would be. They set everything up and made sure we were happy with the install. I cant say enough about what a good salesman Mr. Biorck is and how helpful he was in our purchase. We are very satisfied customers!
Rhonda Goodson
22:00 31 Mar 18
My husband and I had bought a new bedroom suite for our guest bedroom and needed a good mattress - but at an economical price. Mark at SleepZone was SO helpful - once he knew our criteria, the 2nd mattress he took us to was THE ONE!! Our …MoreMy husband and I had bought a new bedroom suite for our guest bedroom and needed a good mattress - but at an economical price. Mark at SleepZone was SO helpful - once he knew our criteria, the 2nd mattress he took us to was THE ONE!! Our guests love it - even our grandchildren. Thanks, SleepZone, for meeting our mattress needs so well!
Larry O'Dell
22:00 31 Mar 18
This is the second time I have purchased a mattress from SleepZone Mattress Center. Their service is the best. Mr. Matteau is quite friendly and knowledgeable. He helped us find the right mattress without any pressure tactics.. We were …MoreThis is the second time I have purchased a mattress from SleepZone Mattress Center. Their service is the best. Mr. Matteau is quite friendly and knowledgeable. He helped us find the right mattress without any pressure tactics.. We were allowed to take our time and find the right one. It was a special order that we were able to get within a week. The delivery people are very friendly and professional. I will buy here again.
Mark Finucane
22:00 31 Mar 18
Tonight my wife and I bought a new mattress from Erik Biorck at Sleep Zone in Johnson City. He was polite and asked us questions to help get us a mattress that would be right for us. He explained things and showed us some great options. …MoreTonight my wife and I bought a new mattress from Erik Biorck at Sleep Zone in Johnson City. He was polite and asked us questions to help get us a mattress that would be right for us. He explained things and showed us some great options. We are very happy with our choice and the process to finish the transaction was smooth and effortless. Delivery is scheduled for 48 hours from time of purchase. Great that the mattress was in stock. The owner, Mark Matteau, is a true professional and the store was neat and clean. When we left we felt confident we made the right choice for us.
Susan Blankenbeckler
22:00 31 Mar 18
After receiving excellent service 6 months ago, I returned to Sleep Zone, was greeted by Chris, and bought the most comfortable mattress I have ever slept on! Thank you Sleep Zone! I recommend you to everyone who wants the best in customer service, quality merchandise, and quick and friendly delivery.
Sandy Lingerfelt
23:00 28 Feb 18
I am very impressed with this store, the employees, the delivery men and the owner. His commitment to excellent customer service is evident; he has employees with the same commitment! Erik knew his product and was committed to making sure …MoreI am very impressed with this store, the employees, the delivery men and the owner. His commitment to excellent customer service is evident; he has employees with the same commitment! Erik knew his product and was committed to making sure our mattress was the perfect one for us to sleep comfortably. The delivery men were two very kind gentlemen, Ronnie and Eric; they were very respectful of our home and took every precaution to protect it and made sure everything was in order before they left. We had a slight problem and it was resolved very fairly and efficiently. I highly recommend doing business with this store and the next time I need a mattress, this will be my first choice.
John Kennedy
23:00 28 Feb 18
Eric B did a good job of showing us the different mattresses and help take the guess work out of the process. He took us through the store until we came to an agreement on the mattress we wanted to purchase. …MoreEric B did a good job of showing us the different mattresses and help take the guess work out of the process. He took us through the store until we came to an agreement on the mattress we wanted to purchase. Because of his thoroughness and knowledge we went from just looking to actually deciding to make a purchase. Erik was extremely knowledgeable without being the typical pushy sales rep. We had been shopping for a mattress online, but for an important purchase like this I'd recommend the SleepZone instead. It was such a good experience.
Maggie Rittichier
23:00 28 Feb 18
After looking at a number of places, I am glad to have stopped here. Chris was very patient and let me really take the time to see what I wanted. He even helped with just the right questions about my back and how I sleep. I feel sure my sleep will be much better. Also the delivery men were very courteous and right on time
Richard Bruner
23:00 28 Feb 18
We bought mattresses here years ago and were very satisfied. So, we went back and purchased two new ones. Great store, very neat, well presented and the store manager was extremely helpful and knowledgeable. No pressure, no hype, just answered questions and made sure we were satisfied. We are.
shirley williams
23:00 28 Feb 18
Extremely satisfied with our experience. Chris Wiley was the salesman we dealt with. He was very knowledgeable and professional. We would definitely recommend your store to others
Lauren Helle
23:00 28 Feb 18
My husband and I went to a couple mattress stores this weekend and sleep zone had the most knowledgeable employees. They were very patient with us and not pushy at all. We ended up with a great mattress and at a great deal! Lauren Hyder
Sara
23:00 28 Feb 18
We had a great expierence with Erik Biorck today. We were in need of a new king size bed and from the time we walked in the door he was very attentive to us as well as our kids. He walked us through several and ensured we had pillows that …MoreWe had a great expierence with Erik Biorck today. We were in need of a new king size bed and from the time we walked in the door he was very attentive to us as well as our kids. He walked us through several and ensured we had pillows that we preferred and had a few minutes of quiet to test each one. He clearly knows this business and the right mattress to recommend for your needs. The kids were excited to play with the toys and loved their balloon for being quiet and letting mom and dad shop. Great experience!
Kathleen Dowdy
23:00 28 Feb 18
After looking at a few other stores for mattresses we decided on here, very knowledgeable on different types of mattresses and had a great variety. We also found the best prices here- buy here you won’t be sorry you did. Delivery was on time just when they said.
Sonya Martin
23:00 28 Feb 18
Just leaving the SleepZone in Johnson City where we were given the greatest customer service in time, respect, and knowledge of product from Eric Biorck. Did not even expect to buy today but we did! Refreshing to have such a positive personable experience. Would say more but really no need to!
Marianne Filka
23:00 28 Feb 18
My husband and I were looking for a new mattress and platform frame, we were absolutely welcomed by Chris when we walked into the store, he had a big friendly smile and firm handshake. Chris showed us around and was knowledgeable about the …MoreMy husband and I were looking for a new mattress and platform frame, we were absolutely welcomed by Chris when we walked into the store, he had a big friendly smile and firm handshake. Chris showed us around and was knowledgeable about the different mattress products, and shared that information without being pushy. We tried out multiple mattresses until we found one we liked within our price range. Eric gave us a great demonstration of the moveable bed rest that lets you raise the head and legs. He gave us more information during this demonstration than any of the sales people we talked to at two other area furniture stores. In fact we liked this moveable bed rest very much, and felt that it would help my husband's acid reflux and low back and hip pain, and we ended up buying one. We really liked the fact that the store has a wide range of mattress types to try out and informed and helpful salesmen. What sold us in the end, was the fact that the sales people know their products well, were able to speak to us knowledgeably about them, and the evident good quality products. Thank you both Chris and Eric!
Teresa Simmons
23:00 28 Feb 18
Chris was such a great person to do business with.Showed us several options showroom is extremely clean and quick free deliveryGo see him today and be prepared to be amazed
Linda Shouse
23:00 28 Feb 18
My husband and I recently purchased our Reverie Adjustable Bed at The SleepZone Mattress Center in Johnson City. We could not have asked for better treatment or better service than we received from both Chris and Mark. They are very professional yet make you feel right at home....and may I say....WE LOVE OUR NEW BED!!!!!!
Fuzzy Panda Playz
23:00 28 Feb 18
I purchased a mattress from the Sleep Zone Mattress Center on Saturday! Upon entering the store I was greeted by Erik. Even though he was in the middle of his lunch break, he was glad to help me. I bought a mattress from them 10 years …MoreI purchased a mattress from the Sleep Zone Mattress Center on Saturday! Upon entering the store I was greeted by Erik. Even though he was in the middle of his lunch break, he was glad to help me. I bought a mattress from them 10 years ago, and was well pleased with my purchase. He was more than happy to answer all my questions, and was very knowledgable about the mattress.I told him the budget I could work with, and he didn't try to pressure me into any other price range. My mattress was delivered today, and I can't wait to sleep on it tonight. I would highly reccommend them to anyone who is looking to purchase a mattress. Debra Schill
ncstedo
23:00 28 Feb 18
When driving through JC last week, I noticed The SleepZone on Bristol Hwy. This morning when Karla suggested we go price mattresses, I figured we’d check this place out before hitting the brand name and discount box stores. …MoreWhen driving through JC last week, I noticed The SleepZone on Bristol Hwy. This morning when Karla suggested we go price mattresses, I figured we’d check this place out before hitting the brand name and discount box stores. SO very glad we did!! We met Erik Biorck as soon as we walked in. He was very welcoming without smothering. He professionally qualified our needs before suggesting several lines of products which could fit out needs. The thing that impressed me the most, was his product knowledge and the confidence he spoke with regarding his brands, as well as his competitors and their products. Erik worked out a GREAT deal for us on the set we chose. And he arranged for VERY prompt delivery. The next day! Must admit, he was so knowledgeable about bedding products, it almost seemed impossible. So, we shopped 2 competitors immediately after making out purchase with Erik at SleepZone. We confirmed that we got the best deal at SleepZone! We saved over $200 at SZ and got a superior product! Thanks Erik Biorck! Steve & Karla
Becky Keplinger
23:00 28 Feb 18
I highly recommend this place. Great Experience!!!
A Carpenter
23:00 31 Jan 18
We went to the Sleep Zone on a whim, but were very pleased with the outcome. Erik Biorck was very knowledgable and explained everything we needed to know in detail, paying attention to our needs and wants. He was up front with the pros and …MoreWe went to the Sleep Zone on a whim, but were very pleased with the outcome. Erik Biorck was very knowledgable and explained everything we needed to know in detail, paying attention to our needs and wants. He was up front with the pros and cons of everything we were looking at and helped us quickly make a decision on a mattress to replace our worn out Ashley mattress. We are excited to get our mattress delivered for free as well. Definitely worth a 5 star rating.
Stanton Hornsby
23:00 31 Jan 18
Chris was very nice and welcoming. We purchased a queen Santa Cruz mattress and can’t wait for it to arrive Monday! Got a great deal on it. Thank y’all so much.
K W
23:00 31 Jan 18
Great customer service. Our salesman Erik was very knowledgeable and helped my wife and I find a mattress that worked for both of us. He spent plenty of time with us and we didn’t feel rushed. Love the fact that you can try a mattress …MoreGreat customer service. Our salesman Erik was very knowledgeable and helped my wife and I find a mattress that worked for both of us. He spent plenty of time with us and we didn’t feel rushed. Love the fact that you can try a mattress at home for 15-30 days and can do an exchange if necessary. Also glad to find out that all the mattresses in the show room are made in the USA. Highly recommend stopping by if you need help finding a mattress that fits you and you are looking to eliminate sleep problems like aches and pains and tossing and turning.Plus free delivery and Sleep Zone offered to load our old mattress into our truck so we can deliver it to a family member. We felt good about making a purchase with a local company. Thanks
Brandon Rouse
23:00 31 Jan 18
The store was clean and the staff was real friendly and the owner was great helped make our purchase go very well!!!
Betty Cremins
23:00 31 Jan 18
My first night sleeping on the Tempur-Pedic mattress was unbelievable. I have a lot of pain in both my hips. I had no pain! Thank you Eric!!
Melanie Arnett
23:00 31 Dec 17
We usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them …MoreWe usually have horrible customer service anytime we make a big purchase, but I can honestly say we had such a great experience! We had saved up for a king size mattress set, and with two kids that can be a big challenge. When we told them our budget he didn’t try to up sale us or make us feel like we should be spending more. He simply fit our needs with our budget, and we greatly appreciated the help and kindness! I would recommend the Sleep Zone in Johnson City and Chris Wiley to anyone! They will definitely treat you right!! Thank you for the great experience!
terri knack
23:00 31 Dec 17
Great experience, professional and kind. Made purchase same day. Chris had good knowledge of the products and was easy to work with! I love the mattress we purchased! Would highly recommend!
Ken Reed
23:00 31 Dec 17
My wife & I visited the store on New Year's Eve, Chris was our salesman. He was fantastic! We received a great deal with free delivery and free haul away of our old set. Delivery was great, they called before to let me know they were on their way and were even early! (Even on New Year's Day)
Bonnie Meyer
23:00 31 Dec 17
We have returned to the SleepZone for all our mattress needs over the past 10 years and have received nothing but the best service every time. The staff is helpful, informative and very patient. Great quality products and people! Thank you again, Bonnie Meyer
Vivian Stuckey
23:00 31 Dec 17
Mark greeted us warmly as soon as we walked in the door. He was very knowledgeable in helping us find the right mattress to suit our needs. Mark was very warm and personable. Great Customer Service!
Melinda Short
23:00 31 Dec 17
We purchase our first bed at sleep zone last year. We are back in need of a bed for our guest room and one for our daughter at her Home.Chris Wiley did everything right to help us with our needs. Great service great warranty .
Randy Tadlock
23:00 31 Dec 17
Erik was very helpful the second we walked in. He wanted to know all about us to help him better serve us.With his help, we quickly found the mattresses better suited for us. Great experience. Would do it again.
Karen Lewis
23:00 31 Dec 17
Erik has sold me two mattress in the past few months. He is an excellent help and knows his product. He is always friendly and was very nice to my son and mother who were shopping with me. I have shopped around and SleepZone has the best …MoreErik has sold me two mattress in the past few months. He is an excellent help and knows his product. He is always friendly and was very nice to my son and mother who were shopping with me. I have shopped around and SleepZone has the best prices and the best products. Mattresses made in the USA is always a plus. I have recommended SleepZone to all of my friends and I wouldn't shop anywhere else. They make sure everything is complete and double check with you at the end of the sale to make sure you don't have any unanswered questions.Don't buy from Walmart, Sams or Big Lots. The product at SleepZone is better and you actually get people who can talk to you about the product and know the product.
Mary Paul
23:00 31 Dec 17
Chris Wiley was very helpful while we were trying to make our decision and very knowledgeable about the questions he was asked would recommend doing business with them and him
Debbie Knox-Hanna
23:00 31 Dec 17
I bought my second mattress today after 10 year. Excellent customer service from Chris Wiley. Look forward to getting my new mattress.
Susan Hardin
23:00 31 Dec 17
My fiance and I went in Sleep Zone this afternoon and fine gentleman by the name of Erik Biorck greeted us as we came in with great respect and hospitality. Erik was awesome, his knowledge of the beds was just incredible and took the time …MoreMy fiance and I went in Sleep Zone this afternoon and fine gentleman by the name of Erik Biorck greeted us as we came in with great respect and hospitality. Erik was awesome, his knowledge of the beds was just incredible and took the time to make sure the bed we picked out was good quality and what was in our price range.and most of all our comfort.. He explained so much and the difference in each bed and what type was good for our comfort and getting a good nights sleep. He will not try to sell you something that is not what you are looking for in a bed. There was no pressure on us at all. Erik made us feel very comfortable as we were looking at different beds. He was very patient and listened to our needs to find the right one for us. He will make sure that your sleeping needs are taken care of and he will make sure this is the bed you need for your great nights sleep. We would recommend anyone who is buying a new bed to visit Sleep Zone and let them help you decide on a bed for you. Erik was so helpful and very courteous and knew exactly what we needed. With my fiance having back problems Erik was very helpful and professional with my fiance and his sleeping comfort with his back. Our experience was absolutely great and we couldnt have asked for a better salesman. Thank you Erik for being so nice and answering all our questions we had.We cant thank Sleep Zone enough for the wonderful experience we had. If you are looking for a new bed go to Sleep Zone and ask for Erik and he will help you with anything you need to help you get a better nights sleep. We have to say out of all the places we have looked for a bed, we have never been treated as wonderful as we were today at Sleep Zone.Erik was very polite and very professional. Thanks again Erik for all your help with getting Us the right bed for our sleeping needs. Thanks so much Erik and Sleep Zone, Sincerely,Susan Hardin and Ziggy Ziegelmann
Karen Landers
23:00 31 Dec 17
Our experience at The Sleepzone was great. We were greeted by Erik Biorck. He was very friendly, and immediately asked my husband and I what size of mattress, and what features we were looking for. He also asked our price range. …MoreOur experience at The Sleepzone was great. We were greeted by Erik Biorck. He was very friendly, and immediately asked my husband and I what size of mattress, and what features we were looking for. He also asked our price range.Erik then proceeded to show us different types of mattress's. After laying on each mattress, he asked us what we thought, as far as the comfort, and firmness. We then decided on the king koil. Erik made buying a new mattress a pleasant experience. I would highly recommend you all to anyone.
a a
23:00 31 Dec 17
What better to do on a cold,snowy, & blustery week than to go shopping for a new mattress ?! Our decision to do so was a good one, as you will see....After giving us a good education into what makes a mattress worthy, Erik Biorck, at the …MoreWhat better to do on a cold,snowy, & blustery week than to go shopping for a new mattress ?! Our decision to do so was a good one, as you will see....After giving us a good education into what makes a mattress worthy, Erik Biorck, at the Sleep Zone Mattress Center here in Johnson City, Tennessee was able to lead us through the decision process toward our purchase of a Tempurpedic Flex Prime Plus mattress.The decision process was explained in an very excellent manner by Mr. Biorck - much superior to that given by other vendors we had visited ! We experienced no sales pressure, and were never asked what our price range was. This was a pleasant shopping experience. We are anxiously awaiting delivery of our new mattress. It was a plus in making our decision to have the store offer a free queen size Holiday Plus mattress ($499 value) with the purchase. Our grandson is in need of a new mattress, and will be surprised when he receives it. It was further a pleasant finding to hear that Sleep Zone would deliver these for free; and, remove the old mattresses.We give Sleep Zone and Erik Biorck 6 STARS for the excellent presentation and sales experience !!!Charles and Susan Gosnell
Trish Meade
23:00 31 Dec 17
Chris was awesome and helped my son pick out his new mattress. They have won our business for future purchases 🙂
Kenneth Motley
23:00 30 Nov 17
HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Erik was able to answer all my wife's questions. Very satisfied customer,
Melanie Range
23:00 30 Nov 17
Erik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik …MoreErik Biorck provided the best customer service starting as soon as we came in. They are always really friendly to us every time we visit. He greeted my children and I as we walked through the door and asked us how our day was going. Erik also interacted with my children and asked them how their Christmas was. He then proceeded to ask what size mattress I was looking for and I advised him and then told him how much I was able to work with. He advised me of the deals they were running for the holidays. Sleep Zone has really great deals. I love the mattresses from here. I had previously purchased a queen size and it is great. I will continue doing business with Sleep Zone because of their friendly staff like Erik and the great prices. In my book they have a 5 star rating. It is very hard to find a place of business that has caring and friendly employees. Thank you Erik for the great customer service, we enjoyed our visit.
Pam Haun
23:00 30 Nov 17
Mark was very knowledgeable and helped us find just the right mattress. After asking a few questions he showed us several options. He was not pushy or overbearing. We were very pleased with the purchase price. The mattress was delivered right on time by two efficient men who also hauled away our old set.
Michele Williams
23:00 30 Nov 17
Recently went in to purchase our fourth mattress from The SleepZone. The staff was friendly when I called to inquire about a mattress from their website. Once we got into the store the excellent service continued. No hassle, great pricing …MoreRecently went in to purchase our fourth mattress from The SleepZone. The staff was friendly when I called to inquire about a mattress from their website. Once we got into the store the excellent service continued. No hassle, great pricing and service, and quick transaction. Thank you to the staff. We will be back. Thank you - Michele Williams
curtis bachelor
23:00 30 Nov 17
We shopped around a lot so I feel very confident that we got the best deal for what we were looking for. They were very knowable and were able to learn exactly what we were looking for in a mattress with just a few questions. Then was able …MoreWe shopped around a lot so I feel very confident that we got the best deal for what we were looking for. They were very knowable and were able to learn exactly what we were looking for in a mattress with just a few questions. Then was able to break it down into just a few choices. We saved thousands compared to a lot that we looked at, and got all the bells a whisles we wanted. Very happy with our purchase of a quality mattress at a unbeatable price! We are also glad to support local made in America business. Not to mention the staff is very friendly. We also feel better knowing that if we have a problem we can come right to the store and deal with a person not having to go though some big corporation or hang out forever on the phone waiting to talk to customer service person over seas somewhere. I would high recommend this place to anyone who is serious about getting a quality product for a great price with awesome customer service.
Douglas Murray
23:00 30 Nov 17
On December 20, 2017, I contacted Sleep Zone and spoke to the Store Manager Eric Biorck regarding purchasing mattress and frames for our veteran program. Eric was very helpful assisting me to purchase the correct product for our program. …MoreOn December 20, 2017, I contacted Sleep Zone and spoke to the Store Manager Eric Biorck regarding purchasing mattress and frames for our veteran program. Eric was very helpful assisting me to purchase the correct product for our program. After shopping at other mattress stores I found that The Sleep Zone provided me with the best option for the purchase we needed. I would highly recommend The Sleep Zone.
Alicia Ollivares
23:00 30 Nov 17
I went to sleep zone on a mission to get 2 beds. The owner, Mark greeted me. He walked me down to the place that does the financing and not only did I get 2 beds, but my kid got a queen size. The beds are very reasonably priced! Mark had …MoreI went to sleep zone on a mission to get 2 beds. The owner, Mark greeted me. He walked me down to the place that does the financing and not only did I get 2 beds, but my kid got a queen size. The beds are very reasonably priced! Mark had me set up for delivery before I even finished with the financing. I am a very satisfied customer!Alicia Ollivares
Lela Young
23:00 30 Nov 17
Very helpful in selecting the right bed. Fast delivery. Spot on set up. Excellent in every way. We will be back. …MoreVery helpful in selecting the right bed. Fast delivery. Spot on set up. Excellent in every way. We will be back. Lela Young.
Michael Bays
23:00 30 Nov 17
Great place to shop. Jim helped us and he was very friendly and answered all of our questions to find the mattress we were looking for.The delivery was right on time also. I highly recommend Sleep-Zone Mattress.
Stan Weston
23:00 30 Nov 17
Eric was great. I am looking forward to a goodnight's sleep thanks to him. Answered all my questions. Great Customer Service!!!!!!
Tracy Deakins
23:00 31 Oct 17
HIGHLY RECOMMEND!! BEST PRICES in town hands down!! Super friendly and very helpful staff. Thanks to Erik and Chris we was able to walk out of the store with a super nice mattress within our budget range with FREE DELIVERY. Very satisfied customer, Tracy Deakins
Laurie Justus
23:00 31 Oct 17
We went to The Sleep Zone today to just try different mattresses. Erik Biorck worked with us to determine what we liked and helped us choose our favorite mattress. He was extremely patient and helpful. He offered great customer service …MoreWe went to The Sleep Zone today to just try different mattresses. Erik Biorck worked with us to determine what we liked and helped us choose our favorite mattress. He was extremely patient and helpful. He offered great customer service and talked with us about options that would make us both happy. We decided to purchase or mattress and adjustable frame from the Sleep Zone because of the good prices and the friendly and helpful service provided by Erik.
Kim Taylor
23:00 31 Oct 17
My husband and I walked into the store today to pick out a new mattress. Erik Biorck was so helpful and knowledgeable about making our descion very easy. He asked what we were interested in and showed us different options until we found …MoreMy husband and I walked into the store today to pick out a new mattress. Erik Biorck was so helpful and knowledgeable about making our descion very easy. He asked what we were interested in and showed us different options until we found what we were looking for. He was very helpful and informative. We are very excited to get an awesome mattress that will be delivered soon. We appreciate all your help today and we enjoyed meeting you. You were very professional and seemed to care about meeting our needs. Thank you.
Annastasia Little
23:00 31 Oct 17
I am a first time bed buyer and I wasn't really sure what I was getting myself into today when I walked into SleepZone. Erik was so quick to assist me I didn't even have to walk around. He knew exactly what he was talking about it and I …MoreI am a first time bed buyer and I wasn't really sure what I was getting myself into today when I walked into SleepZone. Erik was so quick to assist me I didn't even have to walk around. He knew exactly what he was talking about it and I really loved the fact that he was most concerned about what I would be most comfortable on. Erik asked my personal preferences and to be honest I wasn't really sure what I needed but he sent me in the right direction. I tried out a few beds and by process of elimination Erik set me up with the perfect bed. He couldnt have made things easier or more fun. This experience is memorable to me because to hit his point home about one bed he stood on the bed and bounced and i never even heard him (my back was turned) it was so great. Im so happy i came in today because there was also an awesome sale going on and I got two perfect beds. Erik sent me out with a smile on my face and much more knowledge on what to look for in a bed. It was obvious he cared if I was happy! Such a great experience today if I ever need another bed I'll be back!
Randy Gaspard
23:00 31 Oct 17
My name is Randy and I just bought my new mattress from SleepZone and Chris and Erik took amazing care of me to get me into the mattress I love. Would recommend to family and friends
sawman 91660
23:00 31 Oct 17
We returned to the SleepZone to purchase our second mattress from them. Our buying experience was outstanding. We described what we wanted and were we show a few choices and told the difference in each. There was no pressure to buy a …MoreWe returned to the SleepZone to purchase our second mattress from them. Our buying experience was outstanding. We described what we wanted and were we show a few choices and told the difference in each. There was no pressure to buy a certain mattress. All our questions were answered then we were left alone to decide which one to buy. The purchasing process was quick and smooth. We will return to SleepZone to buy our next mattress. Steve & Melba Poteat As promised, we have returned to SleepZone to purchase our third mattress on 11/02/17. Enjoyed the same great service from Erick Biorck as in previous trips. He was very patience with us and answered all are question and took the time to explain the differences between mattress that we were interested in. Great job Erick in satisfying your customer.
Cammy Pierce
23:00 31 Oct 17
I have had back pain for a long time, so I thought it was time fot a new mattress. I decided to try out The Sleep Zone in Johnson City, TN. As I walked in the door we were greeted by a very nice gentlemen whos name is Erik Biorck. He helped …MoreI have had back pain for a long time, so I thought it was time fot a new mattress. I decided to try out The Sleep Zone in Johnson City, TN. As I walked in the door we were greeted by a very nice gentlemen whos name is Erik Biorck. He helped me find the perfect mattress. It was a great experience. This man knew what he was talking about. He was very honest and very helpful. My husband and I had a great experience with Erik and The Sleep Zone. Thank you so much for everything. Cammy Pierce
david edwards
23:00 31 Oct 17
Mark was very friendly and helpful with the purchase of our bed this is third one we have bought off him would recommend to anyone
Brian Vines
23:00 31 Oct 17
On 11/8/2017, WHAT AN AWESOME EXPERIENCE WE HAD GOING INTO SLEEP ZONE JUST TO PURCHASE A PILLOW. MY HUSBAND HAD BEEN WANTING A NEW MATTRESS SET FOR QUITE AWHILE. ERIK BIORCK GREETED US, AND THERE IS WHERE IT ALL BEGAN. …MoreOn 11/8/2017, WHAT AN AWESOME EXPERIENCE WE HAD GOING INTO SLEEP ZONE JUST TO PURCHASE A PILLOW. MY HUSBAND HAD BEEN WANTING A NEW MATTRESS SET FOR QUITE AWHILE. ERIK BIORCK GREETED US, AND THERE IS WHERE IT ALL BEGAN.MY HUSBAND HAD GONE OVER AND STARTED LOOKING AT THE MATTRESSES. ERIK WAS SO KNOWLEDGEABLE, AND HELPFUL. AFTER AWHILE THE PILLOW WAS SORT OF PUT ON THE BACK BURNER. AND IT WAS ALL ABOUT THE COMFORT OF A TEMPUR -PEDIC MATTRESS.AS WE STARTED LOOKING AROUND, AND WERE GIVEN ALL THE FACTS OF EACH OF THE MATTRESSES. WE CHOSE THE TEMPUR-PEDIC CLOUD SUPREME WITH THE ERGO PLUS ADJUSTABLE BASE. WE ARE SO EXCITED WITH DELIVERY BEING ON SATURDAY THE 11th.OH, AND BY THE WAY WE ENDED UP GETTING (2) PILLOWS.I AM VERY IMPRESSED WITH ERIK. AS HE IS A TOP-NOTCH SALESMAN.I WOULD SAY HE COULD MAKE A CAREER OUT OF GOING TO BUSINESSES, AND GIVING TRAINING CLASSES AS HOW TO GIVE SUPER GREAT CUSTOMER SERVICE. WHICH I FEEL IS THE MOST IMPORTANT PART OF A BUSINESS.WE WERE THERE FOR OVER AN HOUR, CHECKING OUT DIFFERENT MATTRESSES. AND ERICK WAS THE ONLY EMPLOYEE WORKING. HE WAS SO PROFESSIONAL, ANSWERING THE PHONE, AND TAKING CARE OF THE SALES FLOOR. I AM SO IMPRESSED WITH THE WAY WE WERE TREATED, I COULD GO ON AND ON. I AM ALL ABOUT CUSTOMER SERVICE. IF ALL STORES HAD MORE ERIK'S IT WOULD BE SO MUCH EASIER TO GO SHOPPING. AND MUCH EASIER TO PICK OUT THOSE HIGH DOLLAR TICKETED ITEMS.ERIK THANKS SO MUCH FOR MAKING OUR SHOPPING EXPERIENCE A MEMORABLE ONE. WE WILL BE HIGHLY RECOMMENDING TO OUR FRIENDS & FAMILY TO SHOP AT SLEEP ZONE IN JOHNSON CITY, AND TO BE SURE TO ASK FOR ERICK!!THANKS SO MUCH,JUDY & BRIAN
Kylee Crawford
22:00 30 Sep 17
My husband James and I just bought a new split queen mattress from the owner Mark. He was very friendly, knowledgeable and did not pressure us at all. We highly recommend SleepZone!
Chris Tester
22:00 30 Sep 17
My name is Chris Tester my wife and I went to Sleep Zone today to get a queen size mattress and box spring,we were greeted by the salesperson Brad he showed us the options,we needed a mattress and box spring today.He had a really good deal …MoreMy name is Chris Tester my wife and I went to Sleep Zone today to get a queen size mattress and box spring,we were greeted by the salesperson Brad he showed us the options,we needed a mattress and box spring today.He had a really good deal on some mattresses, he was very knowledgeable which one would be the best fit for us.We would definitely recommend Sleep Zone to anyone willing to get a really good mattress & box springs.
Barbara Clifton
22:00 30 Sep 17
We recently purchased a Comfortaire mattress from the SleepZone Mattress Center in Johnson City, TN. Mark was very knowledgeable and helpful. I was familiar with the Comfortaire mattress as I had previously owned one, but my new husband …MoreWe recently purchased a Comfortaire mattress from the SleepZone Mattress Center in Johnson City, TN. Mark was very knowledgeable and helpful. I was familiar with the Comfortaire mattress as I had previously owned one, but my new husband was not. Mark went out of his way to answer my husbands questions and concerns. We ordered the mattress right before Christmas and were surprised to get it delivered before Christmas. The mattress was delivered and installed by 2 courteous and knowledgeable delivery men. We are very happy with our purchase from the SleepZone Mattress Center in Johnson City. Barbara and Bob Green
Alejandra Hutchison
22:00 30 Sep 17
It was a great experience from beginning to end. From the owner to the guys that delivered the mattress and box springs, everyone was a pleasure to deal with. The bed is GREAT!!
Ramona Claman
22:00 30 Sep 17
Chris Graf
22:00 30 Sep 17
Mark and Todd helped me out with my financial situation and buy the right bed for me. …MoreMark and Todd helped me out with my financial situation and buy the right bed for me.I no longer wake up in the middle of the night and roll constantly. I wake up rested which is a real change of pace for me.
Tom/barabra Maryanski
22:00 30 Sep 17
We are pleased with Sleep Zone ......Brad, Todd and Jeff were great to work with...no pressure, plus very informative. We would recommend them to anyone.
Lori Lewis
22:00 30 Sep 17
This is the way to buy a new mattress! We went to SleepZone today and were greeted by Todd. He spent a lot of time first listening to what we were thinking, answering our questions and explaining the differences in the types of …MoreThis is the way to buy a new mattress! We went to SleepZone today and were greeted by Todd. He spent a lot of time first listening to what we were thinking, answering our questions and explaining the differences in the types of mattresses. With our new information we were able to choose the mattress that will be best for us. And our dog. And the 2 cats. (Tempur-pedic Flex!) Friendlly, knowledgeable, local...Great experience!
Sarah Hileman
22:00 30 Sep 17
Great customer services and the staff is very knowledgeable of their inventory and mattresses. Quickly found the matress for me and my budget!
Amber Shell
22:00 30 Sep 17
We went in looking for a cali king and a twin size mattress. We wanted to keep our budget for the cali king around $500 and they did just that. Order ed on Monday and received order on Friday! Very friendly and great service. Would highly recommend!!
Lisa Mccurry
22:00 30 Sep 17
My husband & I walked into their store and was immediently greeted by a very professional manager who knew his business inside and out. We were very pleased with how we wasn't pressured or led to the most expensive mattress in the store. He …MoreMy husband & I walked into their store and was immediently greeted by a very professional manager who knew his business inside and out. We were very pleased with how we wasn't pressured or led to the most expensive mattress in the store. He let us decide what felt good to us and what we could afford. We have enjoyed our mattress every night and have slept well since we bought it. I highly recommend this store to anyone looking to buy a new mattress. Lisa & Toney McCurry, Erwin
Marilyn Clark
22:00 30 Sep 17
Our shopping experience was very good. Mark knew his products and helped us pick out a mattress that would be exactly what we needed. Thanks for the help, Mark.
Tater Dave
22:00 30 Sep 17
Writing review for Dana Coleman, great service and thank you, Todd Whitehead.
Tammy Keller
22:00 30 Sep 17
Erik the manager knew his stuff. He helped me find the right mattress for my granson...
Michael Larkin
22:00 30 Sep 17
I have now purchased two mattresses from them, and both times the customer service, quality, and delivery were great.
Sabrina Ledford
22:00 30 Sep 17
My name is Sabrina Thomas, we just had the best experience in purchasing our first mattress set. Erik is one of the best salesmen ever! He promptly greeted us right when we came through the door. He was so good to my family, especially my 3 …MoreMy name is Sabrina Thomas, we just had the best experience in purchasing our first mattress set. Erik is one of the best salesmen ever! He promptly greeted us right when we came through the door. He was so good to my family, especially my 3 year old son. He asked my son if he liked toys, and he had toys in the corner that he could play with while we shopped. Erik then asked us what we liked in a mattress, and my husband responded, this is the first time we have ever shopped for a mattress. So then he told us to try out one mattress and see if it was too firm or too soft and go from there. (The whole time he was making my son laugh while my husband and I were making a decision.) We ended up spending right on our budget for a brand new mattress, and not feeling bad about it. I don't like buying anything from someone who has a bad attitude, and Erik was the perfect guy to sell us a mattress. He could seriously be a salesman anywhere and sell anyone anything! At the end, my son came out with two balloons, a piece of candy, and we came out with an awesome, at budget, new mattress! I don't think this experience could have gone any better. Thank you Erik!!
Diana Bradford
22:00 30 Sep 17
This is our third purchase from The Sleep Zone. Wouldn't go anywhere else! Great service and so professional.
Megan Lane
22:00 30 Sep 17
This experience was fantastic! The salesman was very knowledgeable and patient. He wasn't pushy... he really wanted us to be happy with both the price and quality of our new mattress .... which we love! The delivery man was polite and on time! We couldn''t have asked for anything better! Thank you so much sleep zone!
Laura Graham
22:00 30 Sep 17
This is my second visit to Johnson City Sleep Zone Mattress Center. We received such good service last year that this was the first place and last place that I thought about coming to. Erik Biorck was fantastic to work with. I couldn't …MoreThis is my second visit to Johnson City Sleep Zone Mattress Center. We received such good service last year that this was the first place and last place that I thought about coming to. Erik Biorck was fantastic to work with. I couldn't remember the brand name of the base we bought last year and he immediately went to the archives and found what I needed to match last year's purchase. I was in and out of the store in about 20 minutes and will receive delivery of the mattress base tomorrow! I couldn't believe how quickly it would be delivered. He is very knowledgeable of the products and is wonderful to work with. Five stars for the product and five stars for Erik's customer service and help!
Dennis Hubbard
22:00 30 Sep 17
I visited The Sleep Zone on the Bristol Hwy in Johnson City, TN on Thursday 10/19/17. I had an interest in trying out a latex mattress as I had heard numerous good things about latex mattresses. Upon entering the store I was greeted by …MoreI visited The Sleep Zone on the Bristol Hwy in Johnson City, TN on Thursday 10/19/17. I had an interest in trying out a latex mattress as I had heard numerous good things about latex mattresses. Upon entering the store I was greeted by Erik Biorck. He showed me the mattress that I was interested in and answered my questions. After letting me try the mattress and some other types of mattresses to compare it to, I decided to purchase the mattress and an adjustable base to go with it. He arranged next day delivery and setup and agreed to haul away my worn out mattress and box springs for no extra charge. The whole package cost me less than the online packages that I had priced. I was pleased with the whole overall process. Thanks again Erik,Dennis Hubbard
Amy Bower
22:00 30 Sep 17
This is our third purchase from The SleepZone Mattress Centers in a little over 20 years. We have been very happy with every purchase we've made. Eric was friendly and patient while we tried multiple mattresses. No pressure to buy. Chris was also very helpful. We'll keep coming back!
Amie Lee Parker
22:00 30 Sep 17
I am handicapped and disabled and have tried several mattresses and shopped for a good nights sleep for quite a while. …MoreI am handicapped and disabled and have tried several mattresses and shopped for a good nights sleep for quite a while. All of that changed when I walked into the Sleep Zone and met Chris. He was patient with me as I tried almost every mattress. (A few more than once) And he, along with his Sales Manager Eric, finally helped me decide on the perfect mattress. The customer service I received was top notch. Chis and Eric both went out of their way to make everything easier on me. I highly recommend the Sleep Zone to anyone looking for a knowledgeable, courtious, and low sales pressure experience. Thank you guys for your help. Amie Lee Parker
Evelyn Brantner
22:00 30 Sep 17
This was my first visit to Sleep Zone in Johnson City. I told Erik what I was looking and the price range for our guest bedroom. But I wanted a good set for me when my back & legs are keeping me up. Don't want to keep husband up also. …MoreThis was my first visit to Sleep Zone in Johnson City. I told Erik what I was looking and the price range for our guest bedroom. But I wanted a good set for me when my back & legs are keeping me up. Don't want to keep husband up also. Erik took the time to go over several sets with me.Evelyn will be back in the future.
Tyler Harvey
22:00 30 Sep 17
Great experience with several members of the staff as well as the owner. Very patient and answered all the questions I could think of and provided even more insight beyond that. Offered great prices compared to other stores in the area and seem to have a vested interest in the community. Would recommend.
Taylor Ambrose
22:00 30 Sep 17
Today I bought my first King size bed and I couldn't be more excited about my purchase!!!! The owner Mark, and associate Todd were so nice and so knowledgeable about all the different types of beds! I also never felt pushed to buy something …MoreToday I bought my first King size bed and I couldn't be more excited about my purchase!!!! The owner Mark, and associate Todd were so nice and so knowledgeable about all the different types of beds! I also never felt pushed to buy something I didn't want or need while I shopped. I had spent months searching for the perfect mattress and I know I found it here at Sleep Zone at a more than amazing price!!! If you're looking for a great quality mattress and great company look no further than Sleep Zone!!!
Sandi Fisher
22:00 30 Sep 17
Very positive experience. Staff was very friendly and knowledgeable. Helped me explore my options within my price range and did not try to talk me into buying something more expensive. Delivered the next day. Set up was accomplished quickly and they carried the old bed downstairs for us. Can recommend Sleep Zone without reservation.
Barbara Gray
22:00 30 Sep 17
Mark was awesome with explaining features and benefits as it had been awhile since we had stopped for mattresses. Delivery people were the best we have ever experienced. Called ahead and gave us status update, arrived on time and did a …MoreMark was awesome with explaining features and benefits as it had been awhile since we had stopped for mattresses. Delivery people were the best we have ever experienced. Called ahead and gave us status update, arrived on time and did a superb setup/removal job. I would buy here again just based on the delivery experience alone. Based upon how our backs feel, we needed a new mattress! Best sleep in a long time.
Tammy Moore
22:00 30 Sep 17
I had a very positive mattress buying experience at this store. The salesman was very friendly, professional, and knowledgeable. I was able to find a mattress which fit my needs and my budget, and one that I am very happy with. I will definitely return to this store for future mattress needs.
Janie Moss
22:00 30 Sep 17
Recently purchased my second mattress set from SleepZone and am very happy with both. Service is prompt, friendly and easy. Wide selection of options to meet my sleeping comfort needs. Advice offered is satisfaction motivated, not price …MoreRecently purchased my second mattress set from SleepZone and am very happy with both. Service is prompt, friendly and easy. Wide selection of options to meet my sleeping comfort needs. Advice offered is satisfaction motivated, not price motivated. Mike understood my needs/wants they were completely met. Delivery crew is flexible, friendly and helpful. Highly recommend SleepZone!
David Tederick
22:00 30 Sep 17
I am a new transplant to the area and needed a new mattress. On the recommendation from my sister and brother in law, I went to the SleepZone Mattress Center in Johnson City. I was helped by both Todd and Mark. I was impressed with their …MoreI am a new transplant to the area and needed a new mattress. On the recommendation from my sister and brother in law, I went to the SleepZone Mattress Center in Johnson City. I was helped by both Todd and Mark. I was impressed with their knowledge on all the different products they offer. I made my choice and they scheduled my delivery for the next day. This whole experience couldn't have been easier or gone more smooth. I am looking forward to my new mattress delivery tomorrow and I now have a "go to" store if I am ever in the need of any bedding. I completely recommend the SleepZone Mattress Center and both Mark and Todd!
Kristi Cole
22:00 30 Sep 17
Our salesman was "Erik Biorck". He really listened to exactly what we were looking for. I really liked that he shook our hands immediately. We were looking for a specific type of mattress. My husband has debilitating arthritis and I …MoreOur salesman was "Erik Biorck". He really listened to exactly what we were looking for. I really liked that he shook our hands immediately. We were looking for a specific type of mattress. My husband has debilitating arthritis and I have a really bad knee. He let us try several types of mattresses all within our set price range. He asked us exactly what we needed and spent time showing us the different brands.What we really wanted was an adjustable bed, but we thought that we could not afford one. He showed us a couple and asked if we could increase our budget just a little we could possibly afford one. We actually were able to find exactly what we wanted with what would be a quick delivery, but with our work schedules we had to move it to the end of the week.I will say that I have never been in a store quite like this. I was really glad that we were not pressed into buying the most expensive one. I think that Erik was truly a great salesman and knew his product. He even performed well when I threw him a curve ball with me getting extreme vertigo on some of the adjustable beds.I would like to thank him for being professional and taking his time with us since we did not know exactly what we wanted and left with exactly what we did not think we could afford.I will definitely purchase there again. Thanks
Kourtney Hale
22:00 30 Sep 17
We had a wonderful experience here! Erik Biorck greeted us at the door with open arms and found us the perfect mattress for a great price! I'd give it 10 stars if I could! We couldn't be more thankful for such a wonderful first time experience buying a mattress!
Joey Barnet
22:00 30 Sep 17
Great mattress store. Just moved here and heard that this place was the best in town. The owner was extremely friendly and we felt very welcome. Got the mattress delivered expediently the next day. Great service and highly recommend!
Patty Broyles
22:00 30 Sep 17
Todd Whitehead was very knowledgeable about product I was looking at. Answered all my questions completely. He was very professional and super friendly. I would recommend shopping at Sleep Zone to everyone. No hassle or pressing salesman! Thank you Todd. We appreciate you.
April Mullikin
22:00 30 Sep 17
Great experience! Erik was very knowledgeable, friendly, and patient while helping me identify the best mattress for my needs. The whole process was very quick and smooth - even got next day delivery! April
Trish H
22:00 30 Sep 17
My husband and I dealt with the Johnson City Store and the owner, Mark. Mark spent time with us and answered every question we had concerning our future purchase. It was a good learning experience. No pressure was felt. We purchased a king …MoreMy husband and I dealt with the Johnson City Store and the owner, Mark. Mark spent time with us and answered every question we had concerning our future purchase. It was a good learning experience. No pressure was felt. We purchased a king sized (two twins) Reverie power base with mattresses and are quite pleased. We would recommend going to this store before you purchase elsewhere!! The gentlemen that put the bed together for us were very nice and helpful, too!
Debbie Corey
22:00 30 Sep 17
Todd Whitehead made our mattress decision not only easy, but very pleasant. We shopped at another mattress store, and the salesperson was more focused on "up selling" (to raise her commission), than she was on helping us find what we …MoreTodd Whitehead made our mattress decision not only easy, but very pleasant. We shopped at another mattress store, and the salesperson was more focused on "up selling" (to raise her commission), than she was on helping us find what we needed. We've also been to a furniture store where the salesperson pointed us in the direction of the mattresses and left. The Sleep Zone was an entirely different experience, and it will be the only store we'll purchase our mattresses from in the future. Todd listened to what our needs were, and out of an entire showroom of mattresses, he helped us narrow our search down to two. Finding the right mattress is so important for a good night's sleep, and you can't beat The Sleep Zone for customer service, selection and price. Thank you, Todd!
Frances McKay
22:00 30 Sep 17
Upon the recommendation of family, I went to Sleep Zone to purchase a new mattress and box spring for myself. Todd Whitehead couldn't have been nicer or more helpful. They had what I wanted in stock and I left with my new bed. WOW! I …MoreUpon the recommendation of family, I went to Sleep Zone to purchase a new mattress and box spring for myself. Todd Whitehead couldn't have been nicer or more helpful. They had what I wanted in stock and I left with my new bed. WOW! I couldn't be happier with my purchase. Sleep Zone is the BEST in customer service and satisfaction! I recommend them to anyone wanting a hassle free shopping experience! Thank You Sleep Zone. You guys are the BEST!
Glenda Harris
22:00 30 Sep 17
Chris Wiley was a good salesman with a helpful spirit. No pushy personality in him! Made sure we got what we wanted at the price range we needed.
Dearan Lee
22:00 30 Sep 17
Erik was a great help at The Sleepzone today. He really helped my wife and I pick a mattress that would help is sleep better. Just by going off how firm we wanted our mattress, he was able to help us find a tempurpedic that should be just …MoreErik was a great help at The Sleepzone today. He really helped my wife and I pick a mattress that would help is sleep better. Just by going off how firm we wanted our mattress, he was able to help us find a tempurpedic that should be just perfect for us. He is very knowledge able about all the beds in the store and can help anyone find a great fit.
Marti Cook
22:00 30 Sep 17
I knew what I wanted when I walked into Sleep Zone and was greeted promptly by Todd Whitehead. Todd was friendly and assisted me with my purchase quickly and proficiently. I highly recommend Sleep Zone for your sleep needs!
Audi Irick
22:00 30 Sep 17
We just purchased an excellent mattress from sleepzone that is going to fit all of mine and my husband's needs very well! Erik Biorck was very helpful and knowledgeable with everything they offered within our price range. He made our …MoreWe just purchased an excellent mattress from sleepzone that is going to fit all of mine and my husband's needs very well! Erik Biorck was very helpful and knowledgeable with everything they offered within our price range. He made our experience go amazingly smooth and easy. We will definitely recommend you guys to others in the future. Thanks for a splendid, mattress, shopping experience.
Jenny Alexander
22:00 30 Sep 17
Can't wait until my mattress is delivered. The salesman was very helpful and no pressure. Very knowledgeable
Diana Lester
22:00 30 Sep 17
Especially helpful very courteous and willing to help
Travis Manuel
22:00 30 Sep 17
Todd Whitehead was fantastic. Very knowledgeable without any pressure. We felt he had our best interest at heart. He helped us find the perfect Tempur-Pedic mattress. …MoreTodd Whitehead was fantastic. Very knowledgeable without any pressure. We felt he had our best interest at heart. He helped us find the perfect Tempur-Pedic mattress.It is relieving to walk into a store needing help and finding someone who can help. I find myself shopping online a lot because it is hard to find someone who cares enough to help. I give them my highest recommendation. Great Job Sleep Zone. Keep up the good work.Travis Manuel
Kristen Skidmore
22:00 30 Sep 17
My husband and I have been saying that we needed a new mattress for months now. We have checked several places online and also been to Grands. At Grands we felt like we were just being sold a mattress and had no feedback on it at all. We …MoreMy husband and I have been saying that we needed a new mattress for months now. We have checked several places online and also been to Grands. At Grands we felt like we were just being sold a mattress and had no feedback on it at all. We did like a mattress there but decided to check around some more.My husband talked to the owner and we decided that we would go check it out today. Erik Biorck greeted us as soon as we walked in and was very friendly and professional. I told him that we were in the market for a mattress because my back is in serious pain from our current mattress. He asked about price because he didn't want to get us into a mattress that we love but cannot afford. I thought that was great because we didn't want that to happen either.He began by showing me the difference in the coils. I had no clue there was a difference but I do now. We tried out different styles from medium plush to extra plush. He did not force a sale but just asked how I honestly felt and told me how to feel the difference which was great so I would know which one to pick. He then took us to the cool therapy bed for us to try and it was an absolute dream.After picking the mattress he then showed us the adjustable base and let me tell you, that is an amazing feature and so is the massage feature!! He then let us just lay there for a bit without being over us for us to decide on what we wanted to do. Which honestly didn't take any convincing because we were already set on that we wanted.Erik Biorck was AMAZING!!! 1st and best experience on buying a mattress!! We had our two younger children and when they got a little rowdy he was amazing! He even got them each a balloon and a piece of candy! Erik was very friendly, VERY KNOWLEDGABLE and very professional.If you want a high quality mattress and have someone show you a great experience in buying a Mattress, then SleepZone is where you need to go. They are local so it goes back to our community unlike some of the others like Grands. And when we need to purchase another Mattress, we WILL be back!! Thank you so much Erik and SleepZone!!! You will have our business from now on because you truly are the sleep experts!!
Jessica Grizzle
22:00 30 Sep 17
I highly recommend visiting The SleepZone center if you are interested in buying a new mattress!! Todd was my salesperson and he did a phenomenal job. He didn't come across as "pushy" a single time during my shopping experience. He was …MoreI highly recommend visiting The SleepZone center if you are interested in buying a new mattress!! Todd was my salesperson and he did a phenomenal job. He didn't come across as "pushy" a single time during my shopping experience. He was extremely knowledgeable, patient and attentive to my needs. The price even exceeded my expectations for such a high quality mattress. I elected to have it delivered and was impressed with delivery staff, as well. They were early (not late!), knowledgeable of what I purchased and even set my bed up for me at no additional cost. -Jessica G.
Jude Armstrong
22:00 30 Sep 17
We had been doing research on mattresses for some time when we visited SleepZone. When we came in, Todd showed us what they had, and how the different models varied, including the features that were worth the upgrade and features that might …MoreWe had been doing research on mattresses for some time when we visited SleepZone. When we came in, Todd showed us what they had, and how the different models varied, including the features that were worth the upgrade and features that might not be right for us. He wasn't pushy at all, which made us feel a lot better, because we were nervous to go in. We ended up buying a mattress and our experience was very painless, thanks to Todd and the folks at SleepZone. Our delivery guy, Frank, was also incredibly kind.
Michael Young
22:00 30 Sep 17
Michael Young and his wife Fran went to the Sleep Zone store in Johnson City, TN. to purchase a full mattress for the bottom section of a trundle bed. The sales man Todd Whitehead was very helpful to our needs and set us up with delivery …MoreMichael Young and his wife Fran went to the Sleep Zone store in Johnson City, TN. to purchase a full mattress for the bottom section of a trundle bed. The sales man Todd Whitehead was very helpful to our needs and set us up with delivery in a very timely manner. We have bought 3 mattresses at this store and are are very pleased with service and product.
Tyler Stampler
22:00 30 Sep 17
Very good business practice!!! Gentleman by the name of Brad helped me and was very knowledgeable and helpful. All in all it was a great experience and I highly recommend visiting them if you are in the market for a mattress. …MoreVery good business practice!!! Gentleman by the name of Brad helped me and was very knowledgeable and helpful. All in all it was a great experience and I highly recommend visiting them if you are in the market for a mattress. GREAT pricing! GREAT quality! GREAT experience!
Karen Spencer
22:00 30 Sep 17
We are really enjoying our new mattress from The SleepZone Mattress Center in Johnson City! Mark was extremely patient and helpful addressing the concerns that I was having trying to get a good night's sleep and specific issues needing …MoreWe are really enjoying our new mattress from The SleepZone Mattress Center in Johnson City! Mark was extremely patient and helpful addressing the concerns that I was having trying to get a good night's sleep and specific issues needing to be addressed. He helped us select the perfect mattress for our needs and we couldn't be more happy with his recommendations and the service provided! We would highly recommend choosing The SleepZone for your next mattress.
Audie Murphy
22:00 30 Sep 17
My wife and I decided it was time to get a new mattress, but we dreaded the long drawn out shopping for one and the run around about which mattress is the best. We had really gotten shafted over our last mattress. We had a good friend …MoreMy wife and I decided it was time to get a new mattress, but we dreaded the long drawn out shopping for one and the run around about which mattress is the best. We had really gotten shafted over our last mattress. We had a good friend suggest that we try The Sleep Zone first and speak to Mark, well we did and we are so glad!! Mark was very informative on all the mattress, I got a sense of trustworthiness from him. He told us the honest truth about every mattress we were interested in! We made a decision and chose a mattress that we are sure we are going to be happy with. Thank you, Mark.....Audie and Lynnette Murphy.
waynencrystal hartley
22:00 30 Sep 17
owner and sales assistant we're both pleasant to deal with we had a fantastic experience.
Veronica Osborne
22:00 30 Sep 17
My husband and I walked into the store today to pick out a new mattress. Erik Biorck greeted us as soon as we walked in the front door. He asked what we were interested in and showed us some options. He was very helpful and informative. We …MoreMy husband and I walked into the store today to pick out a new mattress. Erik Biorck greeted us as soon as we walked in the front door. He asked what we were interested in and showed us some options. He was very helpful and informative. We learned alot about mattresses so we could make sure we were getting exactly what we needed. We figured out what we wanted but the amount was more than we had budgeted. He was able to get us 0% interest so we could ultimately have the mattress that was best for me and my husband.We are very, very excited to get a great mattress that will be delivered soon. Can't wait. Thank you, Erik. We appreciate all your help today and we enjoyed meeting you. You were very professional and seemed to care about meeting our needs. It was also very interesting to learn about the benefits of the different mattresses, even though it created a lot of extra work for you. Thank you.
Chris Cowden
22:00 30 Sep 17
We had a great experience at SleepZone Johnson City Tn We was greeted at the front of the store and explained the different comfort levels of mattresses , Very polite experienced about the products they sell Erik B , helped us at this …MoreWe had a great experience at SleepZone Johnson City Tn We was greeted at the front of the store and explained the different comfort levels of mattresses , Very polite experienced about the products they sell Erik B , helped us at this location , it was a very good experience . I would recommend this store and sales person to anyone it was easy and none stressful .
Terri McFeature
22:00 30 Sep 17
Thank you for helping me choose a mattress. The sales person Todd was very helpful. He made it easy to choose with all the choices. I highly recommend Sleep Zone!
Deborah Packard
22:00 30 Sep 17
Great shopping experience, Todd Whitehead was very helpful.This G13 is a great bed, better than the SleepNumber we had previously. Very well made. Terrific delivery and set up.
james sherman
22:00 30 Sep 17
From ;the moment we walked in the door, we felt the friendliness and the willing to serve us. They were VERY informative and helpful in our selection. It was a totally awesome experience. …MoreFrom ;the moment we walked in the door, we felt the friendliness and the willing to serve us. They were VERY informative and helpful in our selection. It was a totally awesome experience.The delivery guys met all expectations. They were super helpful and nice. They made sure everything was just like we wanted. Our sleep has been what we expected ever since.Will definitely recommend to our friends.The Shermans
Susan Barnard
22:00 30 Sep 17
Great experience. Went the first time as we were "just shopping". When we went back, Todd remembered us from two months before. They were great about helping us find a mattress that would meet our needs, not just selling us the most expensive thing they had. Would definitely recommend them to anyone!
Bubba Mabe
22:00 30 Sep 17
Me and my Wife purchase a new King size mattress. Chris and Todd were a big help in helping us chose the right mattreasons. They have a big selection. If you need a new mattress Sleep Zone is the place to go.
Glenda Rhodes
22:00 30 Sep 17
Erik Biorck is very knowledgeable and gave us expert advice and directed us to the best mattress for our sleep needs and health conditions.
Ginger Medlock
22:00 30 Sep 17
Mark was very helpful with our mattress purchase. The delivery staff cheerfully unwrapped the mattress and box springs and loaded it onto the existing frame. This was a delightful surprise on a rainy, Friday evening!
Krystie Burk
22:00 30 Sep 17
I went to 3 other mattress stores before I went to SleepZone. Next time, I will just go there first! The prices were were in my budget for exactly what I wanted. The staff was also extremely helpful and friendly, too. The entire mattress …MoreI went to 3 other mattress stores before I went to SleepZone. Next time, I will just go there first! The prices were were in my budget for exactly what I wanted. The staff was also extremely helpful and friendly, too. The entire mattress buying experience was the quickest and easiest one I have ever had! I highly recommend going to SleepZone if you are in search of a comfotable nights sleep!
Steve Matherly
22:00 30 Sep 17
What a nice experience! Mark was very helpfull and knowledgeable. He listened to our needs and showed us several options to choose from, so we could pick what was right for us. We are no longer waking up with back pain! Thanks Mark, Steve and Michele Matherly
Dick Nelson
22:00 30 Sep 17
Very smooth experience. They helped us narrow down our selection to 3 pretty quickly and after testing, we made our choice. We love our mattress and the service and delivery were spot on. Great place!
Susan Graybeal
22:00 30 Sep 17
Excellent customer service. Very pleased with purchase. Thank you.
Misty Dishner
22:00 30 Sep 17
customer service was excellent & the quality of the product was outstanding
Cindy Godwin
22:00 30 Sep 17
My salesman Todd was very informed about the mattresses and I was able to get a mattress that was just what I was searching for. I had been to several different stores in the area and this was my choice.
Mona Wood
22:00 30 Sep 17
The owner Mark was very knowledgeable and spent time with our questions or any concerns that we had. We would definitely recommend The Sleep Zone for anyone in the market for better beds.
Terence Rose
22:00 30 Sep 17
After doing some comparison shopping in the area Sleep Zone was best price and service! Chris greeted me when I arrived he provided great service and Mark made sure that I was taken care of as a customer.
Rachel Brouillette
22:00 30 Sep 17
We had a wonderful experience at SleepZone! The staff was very knowledgeable and helpful. We went to three other mattress stores before going to SleepZone. They had high quality mattresses that were more within our budget than other stores.
James Roark
22:00 30 Sep 17
Todd Whitehead was our salesman and he was very helpful. He explained a lot about several different mattresses and frames we were looking at. He was very friendly and helpful. it was a pleasure doing business with him.
Martha Parker
22:00 30 Sep 17
After shopping the area this was best price and service! New to the area and delivered same day! Todd was excellent.
janet swift
22:00 30 Sep 17
Very friendly, accomadating and thorough.
belinda rogers
22:00 30 Sep 17
Please DON'T waste your time going anywhere else looking for a better deal! This is a one stop shop best prices than anywhere Mark the owner is awesome and Todd the store manager is truly amazing. I will never shop anywhere but here!😊💗
Hannah Jones
22:00 30 Sep 17
I recently purchased my 2nd mattress from SleepZone in Johnson City. Both beds are wonderful! Mark Matthau was extremely friendly and very helpful. I would never shop anywhere else for a mattress because no one can beat SleepZone's …MoreI recently purchased my 2nd mattress from SleepZone in Johnson City. Both beds are wonderful! Mark Matthau was extremely friendly and very helpful. I would never shop anywhere else for a mattress because no one can beat SleepZone's customer service and great prices. I simply told Mark what I wanted and he immediately directed me to several options. He was very knowledgeable and answered all of my questions.
Cecile Huddleston
22:00 30 Sep 17
My husband and I visited the Johnson City store on Saturday, Feb. 18. We were treated kindly by Todd, the staff salesman, who answered our questions patiently and offered good advice which was very helpful as we made decisions about …MoreMy husband and I visited the Johnson City store on Saturday, Feb. 18. We were treated kindly by Todd, the staff salesman, who answered our questions patiently and offered good advice which was very helpful as we made decisions about mattress purchases. We have been Sleep Zone customers for over 20 years, and our recent experience confirmed why we continue to shop there. Thank you Todd and Mark!
Candice Powell
22:00 30 Sep 17
Love, love, love!! Mark, the owner, was wonderful to work with me in the selection of my mattress.Price, selection and delivery was great as well.
Peter Wolff
22:00 30 Sep 17
best price in this area. very friendly.Peter and Lucia Wolff
Kathy Webb
22:00 30 Sep 16
Very great place to do business with. Love my new bed, it's so comfy and I'm sleeping much better, it is great. Tommy, the manager, was wonderful and patient. Second purchase I have made with them and plan on future purchases with them. …MoreVery great place to do business with. Love my new bed, it's so comfy and I'm sleeping much better, it is great. Tommy, the manager, was wonderful and patient. Second purchase I have made with them and plan on future purchases with them. Delivery team was exceptional. Very considerate of my home, answered my questions, very nice gentlemen.
Angela couch
22:00 30 Sep 16
We love our new mattress. We are both sleeping through the night and my lower back pain is gone!
Dickie Dietz
22:00 30 Sep 16
I went to SleepZone with a quote from a competitor for a mattress, base, pillows, & mattress protector. I asked Mark, the owner, if he could beat the quote from the competitor. Mark came back with a quote that beat the competitor by $700. …MoreI went to SleepZone with a quote from a competitor for a mattress, base, pillows, & mattress protector. I asked Mark, the owner, if he could beat the quote from the competitor. Mark came back with a quote that beat the competitor by $700. Excellent staff & very efficient, my entire time in the SleepZone lasted less than 30 minutes. I would highly recommend the Sleepzone for anyone seeking quality products at very competitive prices.
Tammey Garrison
22:00 30 Sep 16
Very nice and informative. Awesome Salesman. Great selection of products and prices. Quick delivery. We recommend going there for your next purchase!!!
Eric Sparks
22:00 30 Sep 16
First time customers who felt very welcome! Thomas greeted us and assisted us with picking out the perfect mattress! We loved the fact SleepZone is not pushy with sales, Thomas assisted us toward the mattresses that we wanted to look at and …MoreFirst time customers who felt very welcome! Thomas greeted us and assisted us with picking out the perfect mattress! We loved the fact SleepZone is not pushy with sales, Thomas assisted us toward the mattresses that we wanted to look at and then he left us alone to try the mattresses out. Would recommend to anyone! We could not be more impressed! Great locally owned company!
Dave Ross
22:00 30 Sep 16
Wonderful buying experience from Sleep Zone! Thomas was our salesperson who informed us quite well of every mattress we looked at. Service team delivered mattress and adjustable bed on time and efficiently. Don't waste your time on other stores in the tri-cities area, like we did. Go here first, you will be glad you did.
Scott Cowan
22:00 30 Sep 16
Excellent customer service! Thanks Jim, You exceeded expectations!
Alyson Wright
22:00 30 Sep 16
We love our new bed!!! Mark was very helpful and helped us find exactly what we wanted without breaking our budget. We really would recommend to our friends and family. They make you feel like a friend as soon as you walk in.Thank you Mark we are resting much better!!!!!
Rachel Baker
22:00 30 Sep 16
I am sleeping SO much better now with my latex mattress. I got a great deal! The shopping experience was a good one. Movers were also really nice and helpful.Rex Comer
Jenn Daniel
22:00 30 Sep 16
Great service and great prices! Thanks Mark!!!
shawna gragg
22:00 30 Sep 16
April 8, 2016 I've really enjoyed shopping at Sleep Zone since 2009! I've made 3 different purchases there and each one of those visits went so smoothly! Thomas has always been the BEST sales person for me. Buy your next mattress at Sleep Zone Johnson City, TN....you'll be glad you did!! S. Gragg
farmboy 230
22:00 30 Sep 16
Excellent friendly service love the mattress
Dr. Cassandra M. Conry, D.C.
22:00 30 Sep 16
I highly recommend visiting this business for your mattress needs. Mark was wonderful with my family to explain each type of mattress to be sure to meet our goals for a good night's sleep! We are beyond pleased with our purchase! Thank you SleepZone!
michael kirkland
22:00 30 Sep 16
Great place,Mark was the best great deal,
Scott Ledford
22:00 30 Sep 16
My family and I have bought two mattresses from SleepZone and each purchase was a pleasant experience. Both Mark and Thomas were friendly, knowledgeable and focused on helping us make the right choices to fit our needs. We received great …MoreMy family and I have bought two mattresses from SleepZone and each purchase was a pleasant experience. Both Mark and Thomas were friendly, knowledgeable and focused on helping us make the right choices to fit our needs. We received great service and paid a fair price. We definitely recommend SleepZone to others in the market for a new mattress.
Shannon Rowe
22:00 30 Sep 16
Excellent customer services. Thomas was knowledgeable and informative. The price was reasonable. I would not hesitate to recommend this store.
Gary Vine
22:00 30 Sep 16
Great overall experience. The salesmen are very knowledgeable with what they are selling. They give you different options based on your personal mattress preference, show and explain the difference between conventional and …MoreGreat overall experience. The salesmen are very knowledgeable with what they are selling. They give you different options based on your personal mattress preference, show and explain the difference between conventional and non-conventional box springs and mattress, and give you plenty of time to ask questions. They treat customers in a very friendly manner and do not "push" you into the sale. Delivery was great where the movers were friendly, moved the old box spring and mattress to our basement, and set up the new bed. The new bed purchase sleeps great and my wife does not wake up sore with back pain anymore. My next purchase in the future will be with The Sleep Zone.
Robert King
22:00 30 Sep 16
My experience at Sleep Zone Mattress Center could not have been more pleasant. Thomas Ray, manager knew his products and was able to put me with a mattress that will suit me perfectly. I would definitely refer them to anyone in the market for a new mattress.
Jason Anderson
22:00 30 Sep 16
I had a fantastic experience purchasing my new mattress on Memorial Day weekend. The manager, Thomas, was kind and knowledgeable and patient as I tried practically every mattress in the store! I have also known Mark Matteau, the owner, …MoreI had a fantastic experience purchasing my new mattress on Memorial Day weekend. The manager, Thomas, was kind and knowledgeable and patient as I tried practically every mattress in the store! I have also known Mark Matteau, the owner, for many years. He has a fantastic business and I would highly recommend purchasing your next mattress at the SleepZone!Allison Anderson
Cheri Clavier
22:00 30 Sep 16
We had a positive buying experience upon the recommendation of a family member who recently purchased a mattress at The SleepZone. Mark, the owner, answered all of our questions and even helped our kids feel at home in the store while we shopped. We never felt pressured to buy. Overall a very good experience.
Donna Chailland
22:00 30 Sep 16
We are happy with our purchase from Sleep Zone. The sales staff are professional, friendly, and helpful. They have a great variety of mattresses to choose from. The scheduled delivery was right on time and efficient. I highly recommend Sleep ZoneDonna Chailland.
Pamela Napier
22:00 30 Sep 16
I have been dealing with Sleep Zone for the past 3 years and have now replaced all my mattresses. It is always a pleasant experience and delivery service is impeccable. I highly recommend them for all your mattress needs.
Nikki Gibson
22:00 30 Sep 16
We bought our Split King TempurPedic Flex in September at SleepZone. Thomas was very helpful and took a lot of time with us during our purchase. This bed worked well for me, however my husband did end up choosing a different mattress for …MoreWe bought our Split King TempurPedic Flex in September at SleepZone. Thomas was very helpful and took a lot of time with us during our purchase. This bed worked well for me, however my husband did end up choosing a different mattress for his side. Thomas and Mark were extremely understanding and they went out of their way to make sure that my husband had the the mattress that suited him best. My husband and I are both very happy with our purchase and we had exceptional customer service at this center.
Ada Frye
22:00 30 Sep 16
Todd whitehead was very knowledgeable with all brands and style of bed. Excellent service. Very pleased
Jacqueline Abshire
22:00 30 Sep 16
My husband and I had a very welcoming experience at Sleep Zone. We were taken care of by Mark. He was very knowledgable with all brands and styles of beds. He helped up make a great decision on a queen mattress for our new guest room! Thank you for your help, we will be recommending you and your store locations!
Michael Jones
22:00 30 Sep 16
Thomas was extremely helpful. The prices were very reasonable. Delivery was fast, free, and the delivery staff were great. Would highly recommend The Sleep Zone!
Derrick Southerland
22:00 30 Sep 16
Great place. Bought a king size mattress for a good price 3 months ago. The owner recommended the correct mattress to help my back pain. …MoreGreat place. Bought a king size mattress for a good price 3 months ago. The owner recommended the correct mattress to help my back pain.Highly recommended.
Heather Miller
22:00 30 Sep 16
Thank so much for helping us quickly! We needed a nice twin mattress at a great price and you had exactly that!Heather Miller
Debbie Arnold
22:00 30 Sep 16
First time customer. Had a very good experience. Very helpful helping us pick out a mattress. I have had several back surgeries and Markwas very knowledgeable about what would help me. I will recommend them to anyone. …MoreFirst time customer. Had a very good experience. Very helpful helping us pick out a mattress. I have had several back surgeries and Markwas very knowledgeable about what would help me. I will recommend them to anyone.
John McFadden
22:00 30 Sep 16
Purchased king size tempur-pedic . Quality product at a reasonable price. Excellent service and patience. No pressure sales. Mark was very helpful wanted to get us what WE wanted not what he wanted to sell. Have had bed for 1 week and can …MorePurchased king size tempur-pedic . Quality product at a reasonable price. Excellent service and patience. No pressure sales. Mark was very helpful wanted to get us what WE wanted not what he wanted to sell. Have had bed for 1 week and can already tell a difference. Delivery and set up by Ronnie & David was very professional and on time.Thanks SleepZone ,Johnson City.
britny thompson
22:00 30 Sep 16
I was needing a bag to store my daughter's mattress and box spring in. I called around and a few places were very, very rude and said they couldn't help me. I called Sleep Zone in Johnson City and the owner answered and told me to stop by …MoreI was needing a bag to store my daughter's mattress and box spring in. I called around and a few places were very, very rude and said they couldn't help me. I called Sleep Zone in Johnson City and the owner answered and told me to stop by and he would have them ready for me. When we went in the store Mark was so friendly! I will definitely be purchasing my next mattress from Sleep Zone. -Britny Mosier
Terrie Slagle
22:00 30 Sep 16
My husband and I were very pleased from purchase to delivery . Our Salesperson Thomas let us take our time and explained difference in brands and styles . Thomas never made us feel rushed or pressured . After we made our decision for my …MoreMy husband and I were very pleased from purchase to delivery . Our Salesperson Thomas let us take our time and explained difference in brands and styles . Thomas never made us feel rushed or pressured . After we made our decision for my mattress, because of the excellent way we were treated we also purchased a mattress for our son . And it was great to have Free Delivery, and help to set up if needed and removal of old . Delivery was made on the day and time frame we were given . Will highly RECOMMEND The SLEEP ZONE . Terrie and Eddie Slagle
Tarandeep Chahal
22:00 30 Sep 16
I was very pleased with my experience at The SleepZone. The service was great, and my mattress was delivered on time. Overall, highly recommended!
C.G. Koens
22:00 30 Sep 16
Quick and easy, great prices, no pressure for a sale, found exactly what we wanted/needed and took it home with us that day. Satisfied customers and would recommend you head to The Sleep Zone for your next mattress purchase.
Keith Whitehead
22:00 30 Sep 16
A very informative experience @ the Johnson City location. The sales person, Thomas Ray, was knowledgeable, and answered all of questions & concerns. He was not a high pressure sales person …MoreA very informative experience @ the Johnson City location. The sales person, Thomas Ray, was knowledgeable, and answered all of questions & concerns. He was not a high pressure sales personWhich we liked. We visited the store yesterday and this morning went back and bought the Tempur-pedicCollection. Would highly recommend this location to anyone.
Jim Burt
22:00 30 Sep 16
Great place to shop no pressure at all. Seems as though they will stand behind there products.
Tim Compton
22:00 30 Sep 16
Purchased a bed on Tuesday and it was delivered and set up on Thursday as promised. Unlike another store in Johnson City where I purchased a bed and was lied to about the delivery day and time so I canceled the order. …MorePurchased a bed on Tuesday and it was delivered and set up on Thursday as promised. Unlike another store in Johnson City where I purchased a bed and was lied to about the delivery day and time so I canceled the order.The process of buying the bed was fast and the salesman was friendly and helpful.
Matthew Young
22:00 30 Sep 16
We started our mattress hunt with the Sleep Zone, then we went to every other mattress store in Johnson City. Save yourself the time and the headache of having to deal with anyone else. Price and customer service are unparalleled. If you buy a mattress from anyone other than Sleep Zone, you'll lose sleep over it.
Terri Underwood
22:00 30 Sep 16
The best mattress shopping experience I have ever had - Mark took time to educate us on the different styles plus technology of each one and allowed us to 'test' many -highly recommend Sleep Zone for your next mattress purchase!
Brooke Riddle
22:00 30 Sep 16
Excellent service. Very nice owner!! I suggest if you need a mattress to go to Sleepzone in Johnson city. We are so happy with our new memory foam mattress!!!!!! Thank you so much Mark Matteau!!!
Steve Scheu
22:00 30 Sep 16
Have bought a number of mattresses at The Sleep Zone. They always take good care of us.
Marla Hyatt
22:00 30 Sep 16
The people at the Sleep Zone are very helpful and friendly. I love my new mattress and will most definitely return to purchase mattresses from there in the future.
Leighanne Bailey
22:00 30 Sep 16
I'm so happy we decided to shop around and settled on MattressZone for our purchase of our new bed. We've been sleeping comfortably ever since! And we got to take ours home the same day! Great customer service and no scams like some other …MoreI'm so happy we decided to shop around and settled on MattressZone for our purchase of our new bed. We've been sleeping comfortably ever since! And we got to take ours home the same day! Great customer service and no scams like some other places! I'd recommend them to anyone who wants a good night's sleep! 🙂 Whenever we need anot her new bed or a friend does you can bet you will see the face of Leigh Anne Bailey and Adrian Arroyo again! We're telling all our friends about MattressZone. The owner was beyond nice to us and made us feel at home in the store! Tried many models and found our favorite to take home.
ann francis
22:00 30 Sep 16
Mark was great working with our budget and waiting on the insurance check went all over JC sleep zone best customer service and prices
Becky Lewis
22:00 30 Sep 16
Great quality mattresses at a reasonable price. We purchased a mattress for our 3 year old and she loves it.
craig dougherty
22:00 30 Sep 16
Thanks to The Sleep Zone for an awesome deal on our KING SIZE COOL THERAPY MATTRESS.... …MoreThanks to The Sleep Zone for an awesome deal on our KING SIZE COOL THERAPY MATTRESS....Will Definitely purchase from again!!!!!
Susan Goodwin
22:00 30 Sep 16
I have purchased my last 2 mattress sets here. Highly recommend them to everyone....
Jesse Mcneese
22:00 30 Sep 16
Went and looked around at a lot of different stores in jc for a mattress set but the best place I found was sleepzone mark showed me the perfect mattress at a great price. Thanks again
Jane Guy
22:00 30 Sep 16
Our sales person, Tom, was quite helpful and answered all of our questions with kindness.
Omar'sworld S
22:00 30 Sep 16
Great service great prices thomas helped alot be there again soon
lori yelton
22:00 30 Sep 16
we went to sleep zone after returning asleep number bed .we talked toThomas Ray we tried the Tempur- Pedic and loved it
Lisa Heaton
22:00 30 Sep 16
Excellent customer service.. Thomas Ray was excellent we walked him told him what we were looking for and what our budget was.. He took us right to what we ended up buying.. In and out in under 30 min,.., Delivery and set up quick and easy.. Highly recommend Sleep Zone....
matthew miller
22:00 30 Sep 16
Went to alot of furniture stores looking for a mattress,next to my last stop for the weekend,I stopped at Sleep Zone in Johnson city one sunday,was welcomed in by the owner of the buisiness....Mark Matteau.I told him what I was looking for …MoreWent to alot of furniture stores looking for a mattress,next to my last stop for the weekend,I stopped at Sleep Zone in Johnson city one sunday,was welcomed in by the owner of the buisiness....Mark Matteau.I told him what I was looking for and he showed me what he had in that type,and also a memory foam mattress that cost the same.Since I really wanted memory foam anyway, I bought the last one of that kind that he had left..so far I have been sleeping better!...glad I stopped there.
Elizabeth Hale
22:00 30 Sep 16
Absolutely amazing service. They were very straight forward, knowledgeable, and respectful of their competition. Not to mention the great price I got my mattress for. Highly recommend.
Jason Guinn
22:00 30 Sep 16
We just sat out to educate ourselves about buying a mattress and could not have been any more impressed with Todd and Mark. Todd got to know us and our wants as soon as we walked in and immediately pointed us to the mattress that we ended …MoreWe just sat out to educate ourselves about buying a mattress and could not have been any more impressed with Todd and Mark. Todd got to know us and our wants as soon as we walked in and immediately pointed us to the mattress that we ended up purchasing from them. Definitely no pressure to buy, but very helpful all along the way. We absolutely got an excellent deal backed up by great service and a helpful team. Out of several other stores and products that we shopped, we definitely felt most confident about the experience, people, and product at The SleepZone.
Robbie Davis
22:00 30 Sep 16
This is THE place to go for a mattress! The staff are friendly and knowledgeable. There is no pressure and you are not automatically directed to higher priced products. Best yet, they have some of the best prices around! Todd W. helped us …MoreThis is THE place to go for a mattress! The staff are friendly and knowledgeable. There is no pressure and you are not automatically directed to higher priced products. Best yet, they have some of the best prices around! Todd W. helped us on our most recent purchase and from start to finish he listened to our needs and directed us toward options that were exactly what we needed. On top of everything, they beat everyone else's prices by a large margin! I cannot say enough about this business. I don't have to shop around anymore. Thanks again to Todd and the entire team at SleepZone Mattress Centers in Johnson City! - Robbie Davis
Lindsey McKay
22:00 30 Sep 16
My husband and I enjoyed our experience at SleepZone in Johnson City and we love our new mattress!
Ginger Morgan
22:00 30 Sep 16
I went into The Sleep Zone several times over the course of about a year. I was never pressured to buy and always helped when asked, but never 'stalked' like you get at some other mattress stores. I absolutely love my new mattress and sleep great. Delivery, financing etc. was very easy. I will continue to be a long time customer.
Rachel Hecht
22:00 30 Sep 16
Our experience was great, both in the store and at delivery.
David Read
22:00 30 Sep 16
Excellent sales. Love going to a store, get the tour and ask a few questions and the sales person asks to leave us alone. But they paid attention, when I came back the next day to purchase, the owner knew I had been there and I hadn't …MoreExcellent sales. Love going to a store, get the tour and ask a few questions and the sales person asks to leave us alone. But they paid attention, when I came back the next day to purchase, the owner knew I had been there and I hadn't filled out any contact information. They had done that naturally. They even knew what mattress we were most likely interested in and the size. No wonder they have such a good rating. I hadn't met the owner before, but he was gracious and quite helpful too. He gracefully handled me and a walk-in customer simultaneously.
Amber Stitt
22:00 30 Sep 16
My husband and I purchased our second mattress and box spring set from Sleep Zone last weekend and we love it! We bought a king size set 3 years ago and just purchased a full size for our guest bedroom. We are so happy with the friendly …MoreMy husband and I purchased our second mattress and box spring set from Sleep Zone last weekend and we love it! We bought a king size set 3 years ago and just purchased a full size for our guest bedroom. We are so happy with the friendly service of Sleep Zone as well as the great quality in what they sell. Not only are they friendly but they don't rush you over to their most expensive items just to make a sale. They ask what you want and take it from there. Thanks for such great service!
Natalie Smith
22:00 30 Sep 16
It was such a good experience. He asked about my budget and never tried to up-sell me. The mattress is great and affordable and when I came in the next day to tpick it up, he remembered my name. It was so nice to feel like he was there to …MoreIt was such a good experience. He asked about my budget and never tried to up-sell me. The mattress is great and affordable and when I came in the next day to tpick it up, he remembered my name. It was so nice to feel like he was there to help but not pushy at all. Plus, he was upfront about delivery time (I came in on a Sunday and his delivery guys were booked on Monday. I was going out of town on Tuesday and wanted to come home to a bed late Friday night.) and when I decided to come get it myself, he and another employee helped us get it into the truck. I was thinking about getting a mattress online, but for anyone new to the area like me, I'd recommend SleepZone instead.
Danny Putland
22:00 30 Sep 16
It was a wonderful experience. I especially liked Tom's relaxed and friendly approach to how he dealt with us. It was the only store that we shopped that made us feel welcome and they took the time to help us without the high pressure. I will be sure to recommend this store to everyone I know.
Justin Houston
22:00 30 Sep 16
Wow, customer service is not dead here! Thomas and Mark were very professional and helpful finding us our new mattress not once but twice. The first bed we picked we liked in the store but just did not work for a full nights sleep so went …MoreWow, customer service is not dead here! Thomas and Mark were very professional and helpful finding us our new mattress not once but twice. The first bed we picked we liked in the store but just did not work for a full nights sleep so went back and they helped us pick out another. The delivery and swap out was very easy and the delivery guys were very nice also. Thanks again SleepZone!
Miranda Stacey
22:00 30 Sep 16
Absolutely excellent service. Tom was very knowledgeable and helped Zach and I find the mattress that was best for us. Price was reasonable and we would definitely recommend to friends/family.
Eric Scott
22:00 30 Sep 16
We were very pleased with the service and help we got when buying our new bed. We were unsure what kind of mattress we wanted but they took the time to help us determine what we needed. Great product and reasonable price
Andrew Conkin
22:00 30 Sep 16
Very helpful staff, and they are very knowledgeable!
Carl Russell
22:00 30 Sep 16
Excellent experience, good product, and reasonable price.We looked at seven different retailers for a mattress/foundation for our guest …MoreExcellent experience, good product, and reasonable price.We looked at seven different retailers for a mattress/foundation for our guest bedroom's full size bed. A requirement was that the mattress could not be deeper than 10 inches to fit the fitted sheets we have.After considering the products/prices/customer assistance at the seven retailers, we cut the list to the top three. On our return visits to those three, we looked closer at the the products, prices, and how we were assisted as we looked.We thought about what we had learned on the second visits and decided to purchase from Sleep Zone in Johnson City.The set was not the least expensive of those we could have purchased, but the product seemed to be the one we wanted. In addition, Thomas provided the best customer service, answered our questions, and in general made us feel at home in the store. In our opinion he went above and beyond what we experienced in other shops.We would recommend that you visit Sleep Zone and give them the opportunity to provide you with a good night's sleep.
Mary Kearns
22:00 30 Sep 15
Upon entering the store we were greeted personally by the owner, Mark. He was very friendly and eager to help us find what we needed. We were amazed when he found us the perfect bed within a few minutes, and it was very reasonably priced. …MoreUpon entering the store we were greeted personally by the owner, Mark. He was very friendly and eager to help us find what we needed. We were amazed when he found us the perfect bed within a few minutes, and it was very reasonably priced. Mark was knowledgeable and informative and did not try to up-sell us. He even shared tips on how to prolong the life of the mattress. I would highly recommend the SleepZone to anyone looking for a quality mattress and a good deal. They're truly the best!
chris roberts
22:00 30 Sep 15
our experience at sleepzone was great the salesmen thomas and mark were wonderful. they were very knowledgeable and never tried to pressure us into buying any thing we didnt want. this is the 2nd mattress we have bought at sleepzone and …Moreour experience at sleepzone was great the salesmen thomas and mark were wonderful. they were very knowledgeable and never tried to pressure us into buying any thing we didnt want. this is the 2nd mattress we have bought at sleepzone and will continue to go back there in the furture and would recommend anyone to shop there for a mattress. chris and angie
William Linton
22:00 30 Sep 15
We walked in expecting good customer service based on the reviews here and we got exactly what we expected. Mark answered all our questions and recommended mattress's that fit our budget and comfort. We tried many different ones before …MoreWe walked in expecting good customer service based on the reviews here and we got exactly what we expected. Mark answered all our questions and recommended mattress's that fit our budget and comfort. We tried many different ones before deciding on one. Overall the experience was low keyed, low pressure, and excellent service. It is true that if you try enough mattress's out you'll eventually find the one that speaks to you and we did. The price was competitive, the mattress American made, and delivery and set up free.
Katie Murphy
22:00 30 Sep 15
My husband and I came in with our 3 kids and were able to find the right bed for us so quickly and without any meltdowns! Mark was very helpful in listening to us and helping us find what we needed. He gave us great information then space …MoreMy husband and I came in with our 3 kids and were able to find the right bed for us so quickly and without any meltdowns! Mark was very helpful in listening to us and helping us find what we needed. He gave us great information then space to make our decision. Also, there is a kids corner in the back of the store so the little ones have something to do! I am so thankful for that thoughtfulness- it really made our visit smooth and easy!Katie Murphy
Destiny Wooten
22:00 30 Sep 15
My name is Noel and Destiny is my daughter. I recently bought my daughter's mattress at the Johnson City store. I was impressed with the salesman. He was courteous, knowledgeable, and eager to help. The store was clean and had a wide …MoreMy name is Noel and Destiny is my daughter. I recently bought my daughter's mattress at the Johnson City store. I was impressed with the salesman. He was courteous, knowledgeable, and eager to help. The store was clean and had a wide variety from which to choose. Overall, we were very pleased and will return again when needed. It is my pleasure to give them a glowing referral.
arlene paquette
22:00 30 Sep 15
I went to Sleep Zone today and bought a mattress I tried 3 of them out and found the right one in my price range had great service the delivery guys were great to can't wait to sleep on it tonight
Brandy Briese
22:00 30 Sep 15
My boyfriend and I loved The SleepZone! We felt very welcomed as soon as we walked in. The owner was there the day we went to look and he was extremely helpful about showing us what we could afford. He gave us space and did not pressure …MoreMy boyfriend and I loved The SleepZone! We felt very welcomed as soon as we walked in. The owner was there the day we went to look and he was extremely helpful about showing us what we could afford. He gave us space and did not pressure us to buy anything that day. A few days later we went back in to purchase it and the manager was there. He was also very helpful and got us set up. I will recommend The SleepZone to anyone I know that needs a mattress.
sharon gilliam
22:00 30 Sep 15
The folks here went above and beyond to help us out! I will return again.
Michele Vandyke
22:00 30 Sep 15
The owner can't be beat for one on one customer experience. He is very friendly and very helpful in helping you choose your mattress. They offer free delivery and set up which is wonderful. I live in Lebanon and another store wanted $350.00 for delivery!They have a large selection to choose from and their prices were great.
jessica Anderson
22:00 30 Sep 15
I was very pleased .. the owner sold me my mattress after hours .. my back pain has improved a lot ..
joel hedges
22:00 30 Sep 15
My wife and I were in need of a new mattress and box spring. We found SleepZone on Google and Mark was exceedingly nice on the phone. We had an absolutely fantastic experience from start to finish working with Mark and couldn't be happier …MoreMy wife and I were in need of a new mattress and box spring. We found SleepZone on Google and Mark was exceedingly nice on the phone. We had an absolutely fantastic experience from start to finish working with Mark and couldn't be happier about our purchase. Thank you so much for working with us! I highly recommend purchasing your next mattress from Mark and SleepZone!
Karen Clark
22:00 30 Sep 15
Two years ago I went to SleepZone looking for a new mattress for our guest bedroom. We decided to wait. Now, two years later, we were more than ready to get rid of our "bed of nails"! Mark gave us the same great service that he did two …MoreTwo years ago I went to SleepZone looking for a new mattress for our guest bedroom. We decided to wait. Now, two years later, we were more than ready to get rid of our "bed of nails"! Mark gave us the same great service that he did two years ago. He has a great selection, something for everyone, and the price is right. He has been in the business for 20 years and is extremely knowledgeable. As soon as the new mattress was delivered my husband laid down on the mattress just to check it out. Before I knew it, he had fallen asleep. It may now be our new mattress. When it's time to replace our mattress we will go back to SleepZone.Karen Clark
Emily Lavelle
22:00 30 Sep 15
This is a great place to shop for and purchase a mattress. The manager Thomas is very helpful...no pressure at all! We looked at all different mattresses and it seemed like they had some really good prices. We would highly recommend this store.
Pam Carder
22:00 30 Sep 15
What a wonderful sleep. Raising our heads has greatly helped a so called LOUD snorer to breathe better!! Our backs feel great and our sleep is relaxing. Mark helped us in many ways. No pressure, personalty with a smile, answered …MoreWhat a wonderful sleep. Raising our heads has greatly helped a so called LOUD snorer to breathe better!! Our backs feel great and our sleep is relaxing. Mark helped us in many ways. No pressure, personalty with a smile, answered questions, and the best price and quality out of the many visits to local mattress retailers. SleepZone has been in business for nearly 30 years and the management shows its experience. The delivery was promised on a specific day and time and almost to the minute, they were at our door. The delivery men were an extension of the company. Professional, clean cut, helpful, and personable. I'm 65 and wish we had bought a SleepZone mattress many years ago!! Maybe I could say I am 40.
Jan Spencer
22:00 30 Sep 15
We worked with Thomas Ray - he is awesome! Great customer service, very helpful & honest!!!Mr. Ray explained all the differences on the mattresses- found out what our …MoreWe worked with Thomas Ray - he is awesome! Great customer service, very helpful & honest!!!Mr. Ray explained all the differences on the mattresses- found out what our needs were and helped us pick out the perfect mattress set. We are super excited to get it this week.I would highly recommend Sleep Zone to everyone, the store is easy to shop, helpful staff and they are honest! Just not out to meet quotas. Charlie & Jan Spencer
Hannah Fusher
22:00 30 Sep 15
Sleep Zone is amazing! We walked in on a Sunday and had our order ready and paid for in 30 minutes. They were so friendly and fast. I would recommend this store to anyone looking for good quality mattresses! Their service is by far the best in Johnson City. Thank you Sleep Zone!
James Norris
22:00 30 Sep 15
My wife and I were shopping for a new mattress and when we stopped at the SleepZone to checkit out. The sales person ask what we were looking for. He show us what was …MoreMy wife and I were shopping for a new mattress and when we stopped at the SleepZone to checkit out. The sales person ask what we were looking for. He show us what was available. No pressure to buy just lay down and find the mattress you like. We pick out ours and that was it. Quick payment, got our address, and directions we were out of there. Enjoyed doing business. THANKS MARK.
Jayna Dunn
22:00 30 Sep 15
First place we stopped to look for a mattress. We were greeted as soon as we came thru the door. Tom was one of the most helpful and honest mattress salesman that we had ever met. He answered all the questions we asked, he knew his stuff …MoreFirst place we stopped to look for a mattress. We were greeted as soon as we came thru the door. Tom was one of the most helpful and honest mattress salesman that we had ever met. He answered all the questions we asked, he knew his stuff when it came to the products offered at Sleep Zone. Also, he was not pushy, and made us feel valued as customers. We left to go find a bedroom suite and returned later to purchase our mattress. This was one of the most relaxing, and hands down the most friendly mattress salesmen that we have ever had. Thank you Tom for all your help, and the friendly attitude you had towards us during our visit at the Sleep Zone. I will be sending more customers your way!!ever
Michelle E
22:00 30 Sep 15
Over the years, we bought 3 mattresses and 3 pillows from the SleepZone. It is the first place we now go when shopping for a mattress or pillow, and ends up being the only place, since we end up making our purchase there. We appreciate …MoreOver the years, we bought 3 mattresses and 3 pillows from the SleepZone. It is the first place we now go when shopping for a mattress or pillow, and ends up being the only place, since we end up making our purchase there. We appreciate the knowledge level of the associates. The store itself provides a comfortable environment, which is enhanced by a low pressure sales process.
Terry Beckman
22:00 30 Sep 15
We were just looking for a bed frame for my mom and happened to pass by the SleepZone store. We were helped immediately. We were looking specifically for a frame that was not too high off the floor and that would easily move on carpet. …MoreWe were just looking for a bed frame for my mom and happened to pass by the SleepZone store. We were helped immediately. We were looking specifically for a frame that was not too high off the floor and that would easily move on carpet. The gentlemen knew exactly what we needed and it was reasonably priced. He had to order it, and we picked it up in a couple of days. He was very courteous and helpful, but not too pushy as some salesman can be.
Turbo Lowe
22:00 30 Sep 15
The girlfriend and I walked in to shop for a new mattress and the reviews don't lie! Great atmosphere and no pressure to buy. Gave them a budget and they showed us the options. Very knowledgeable on all the products and incredibly patient …MoreThe girlfriend and I walked in to shop for a new mattress and the reviews don't lie! Great atmosphere and no pressure to buy. Gave them a budget and they showed us the options. Very knowledgeable on all the products and incredibly patient with our indecisiveness. I hate shopping but this was a fun and enjoyable experience and the bed we chose is amazing. Thanks!!
Ronda Johnston
22:00 30 Sep 15
Highly recommend The Sleep Zone Mattress Centers - shopped at other mattress dealers in the area - from the membership store, the furniture store and the discount store. We received the best customer service, the mattress / box springs …MoreHighly recommend The Sleep Zone Mattress Centers - shopped at other mattress dealers in the area - from the membership store, the furniture store and the discount store. We received the best customer service, the mattress / box springs that suited our needs and the best price. There was no high pressure sales pitch or trying to convince you to buy more expensive products. If you are looking for a good nights sleep - you need to go talk to Mark and his team. Joe and Ronda Johnston
D Goff
22:00 30 Sep 15
Didn't have the box spring to the mattress we requested, but the manager quickly found an equal replacement. Good service. Owner needs ties for self-pickup, so bring own (we forgot ours). Everyone was nice.
Aaron Cupp
22:00 30 Sep 15
Working with Mark to pick out a new mattress was a pleasure. He was a straight shooter and very informative on our selection. I feel as though we got a good deal on a nice mattress and the whole process was stress free. I had a last …MoreWorking with Mark to pick out a new mattress was a pleasure. He was a straight shooter and very informative on our selection. I feel as though we got a good deal on a nice mattress and the whole process was stress free. I had a last minute delivery conflict that was able to be accommodated no problems. Will be shopping here again in the future.
Anneke Williams
22:00 30 Sep 15
There is only one place in Johnson City where I get my mattress and that is SleepZ