30 Night Comfort Guarantee

Read below to find out details on our 30 Night Comfort Guarantee. We value our customers and want to make sure they are getting the best nights sleep possible with their new mattress purchase. Please contact us if you have any questions.

As it takes time to get used to a new sleeping surface, The SleepZone Mattress Centers offers a 30 Night Limited Comfort Exchange on the purchase of any mattress set ($699 and above) beginning on the date of delivery. In order to get adjusted to your new mattress set, we require that you sleep on your new mattress a minimum of 14 nights prior to making a judgment. After 14 days and up to 30 days from delivery, if you wish to change to a different mattress model, we will allow one (1) exchange from the original purchase under the following governing policies.

• You may re-select a mattress (the same size only) of equal or greater value. If greater value, you will be responsible for the difference in price plus applicable sales tax. If lesser value, no refund or in-store credit will be issued.

• Bedding accessories are not eligible for returns or exchanges.

• Only one comfort exchange is allowed per customer.

• This policy does not apply to foundations or adjustable bases.

• Re-selections are not valid on Cal King sizes, floor models, closeout models, split-head models, change of sizes or configurations, or warranty exchanges.

• All re-selections are subject to a 10% restocking fee based on the original purchase price of the mattress.

• A $99 local re-delivery fee will be charged as the first local delivery is free.

• Additional re-delivery fees for outside of the local area may be assessed.

• A mattress protector must be used on the mattress in the home.

• Any presence of smoking, odors, stains or animal hair voids offer.

• Mattress set that is being picked up must be in “like new” condition.

• Any promotions or special pricing in effect at time of exchange will not be allowed.