What to Expect from Your New Mattress

All mattresses manufactured in the United States are hand-assembled, resulting in no two mattresses being identical. There are unique characteristics to each mattress, which include but are not limited to: skipped threads, contoured seams, fabric scuffs, etc. These production characteristics in no way affect the manufacturer’s warranty or the physical performance of the mattress.

We recommend the use of a mattress pad or encasement for all new mattresses to protect the surface fabric from damage, spills, and/or stains, as these will invalidate the manufacturer’s warranty.

Give It Some Time

It often takes up to 8 weeks for our bodies to adjust to the improved support of a new mattress. Remember, you may have been sleeping on a mattress that was gradually breaking down for years.

Body Impressions

New padding layers begin to form to your body immediately. You can expect body impressions to form as a result. This is normal and does not reflect a defective mattress. Body impressions can be reduced, but not eliminated by following a monthly rotation schedule.


A new mattress needs a strong foundation beneath it. If you did not purchase a foundation (box spring) please be advised that improper support for your new mattress will eventually cause it to sag and may invalidate your warranty. King and queen mattress sets also require a frame with middle support.

Thicker Mattresses

Today’s mattresses are built much thicker than in years past. Your new mattress set will likely be higher off the ground than your previous set and your existing sheets may not fit as well. To solve these challenges, you may need deep pocket sheets that are designed for thicker mattresses. Many headboards/footboards are height adjustable and you may wish to adjust them to accommodate the thickness of your new mattress.

New Mattress Scent

New product odors are common. Our mattresses are made and packaged in a sealed plastic bag immediately after production. When the sealed plastic bag is first opened you may notice a scent that comes from the new materials and foams. While some people find the scent unpleasant, it is not harmful and should dissipate within a few days. To help speed up the process you can air out your mattress prior to putting on your sheets.

Scuffs or Blemishes

You may notice small manufacturing inconsistencies with every new mattress set. Small scuffs and blemishes are very common and will not affect the warranty, durability, or comfort of your mattress.