Why The SleepZone?
30 Night Comfort Guarantee
The SleepZone Mattress Centers is proud to offer its customers a 30 Night Comfort Guarantee under the following guidelines.
- The residence the mattress is going to must be a total non-smoking residence.
- A mattress protector must be purchased from The SleepZone Mattress Centers on the same invoice as the mattress purchase.
- Even if the mattress is picked up by the customer, The SleepZone delivery service must make the new exchange, and there will be at least a $59 local re-delivery fee in addition to any other charges. Out of area delivery charges will be more.
- In order to allow some time to get used to the first mattress, the exchange can only be made between the 14th and the 30th day after the original delivery.
- The exchange will only be allowed for a mattress set of equal or greater value, with the customer paying the difference when the price is greater. No exceptions.
- There are no refunds or in store credits given of any kind. No exceptions.
- The original mattress will not be exchanged if there are any stains, blemishes, or odors on it. The delivery crew has the final determination of the condition of the original mattress set when delivering the exchange and they have the right to stop the exchange if these conditions are not met.
- There is only one exchange option allowed per customer.